Campus manager not refreshing

Before our upgrade, campus manager, specifically topology services network topology layer 2 map, would auto-refresh when a device went down, or a new device came online... after a data collection of course. now it requires a complete shutdown of the java application topology services, and a completely new instance opened before we can see any changes instead of functioning in real time. what are we missing here?
(it is very possible this is a snmp problem. we are running v3)
Thank you for you help!
-fox

1. Post screen shot of error.
2. What kind of device is it?
3. Is this LMS installation being managed locally or by ACS?

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Hi,
In addition to the above information,
Checkout the below thread for similar discussion,
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Hi jm,
I’m writing to follow up with you on this post. Was the problem resolved after performing Vishal ‘s steps? If you are satisfied with our solution, I’d like to mark this issue as "Answered". Please also feel free to unmark the issue, with any new findings
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Thnx

The name of Enterprise Manger service is em you can find it under deployments in weblogic console. Its status should be active and ok.
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Hi, I have the following ciscoworks installation:
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I have disabled auto mode and manually included my devices which are all in the DCR, i've also checked all the device snmp credentials. After performing a data collection most devices still show up as not managed. Of several 6500's and 7200's only 1 is showing as managed. What can I do to fix this? thx
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Campus Manager Device Not managed

Dear *,
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1. Post screen shot of error.
2. What kind of device is it?
3. Is this LMS installation being managed locally or by ACS?

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Another suggestion is to upgrade to Campus 5.2.1. There were bugs with 5.2 where Data Collection did not complete successfully. After upgrade, reinitialize the ANI database with the command:
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Thanks,
Paul

Hi,
Thank you for your question. I am trying to involve someone familiar with this topic to further look at this issue. There might be some time delay. Appreciate your patience. Thank you for your understanding and support.
Thanks,
Linda Li
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Linda Li
TechNet Community Support

Ciscoworks: Device not appearing in Campus Manager

Hello,
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Problem:
These devices are not appearing in the CM, In can see a new group but when I generate a User Tracking Report in Campus Manager, I am getting a popup saying "no end host found"
Device type are one 3750g-24ts switch and two 2611 routers.
I have restarted the services twice via net stop crmdmgtd; net start crmdmgtd, but no gain.
Please guide me that how I can make the devices appear in CM, there are many other devices already exist in CM. Also we only add devices manually, bot via discovery.
I am using
LMS: 3.2
CM: 5.2.1
RME: 4.3.1

I have run the Data Collection in Campus Manager 3 times but still unable to see the 3 devices in campus manager.
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Post the NMSROOT/MDC/Apache/logs/error.log and NMSROOT/MDC/tomcat/logs/stdout.log and stderr.log.

Can not refresh the metrics in schedular

Post Author: sachinddalal
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Hi,
When I refresh the metric using schedular, the metric is not refreshed , nor schedular return any error. But when checked in metrics proparties, the last refresh date is not changed, niether the values are updated.
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Scheduler is pretty horrid for refreshing metrics.Better of to use the Rules engine and create a rule thats based on a schedule that based on condition (1=1 works well ) then refreshes metircs.troubleshooting is best done with the trace options in setup/parameters.there are a few other ways or seeing what the schedulers up to - but id stick to rules if i were you.

Upgraded ZENworks Primary Server Will Not Refresh

Good Afternoon,
I recently upgraded our primary server from ZENworks 11.2-11.3a.
The upgrade procedure completed with no errors. However, the server will not refresh it's status in the ZENworks Control Center. Control Center continues to report the server as 11.2.0.0. The UI of the Control Center is upgraded. The agent continues to push back the next contact with server time without updating the last contact with server time
Things I have tried:
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-cleared the agent cache using zac cc
Any help would be appreciated.
Thank you very much!

Try the solution you find in this thread:
http://forums.novell.com/novell-prod...nt-management/
zenworks/configuration-management/zcm-11/zcm11-agent-deployment-linux/45
5516-how-recover-lost-trust-relationship-zone-configuration-between-linu
x-zcm-agent-primary-zone-server-running-same-machine.html
W. Prindl
wpico wrote:
>
>CRAIGDWILSON;2331318 Wrote:
>> This is because the Agent Service (Servers have an agent too)
>>cannot talk to the zone.
>>
>> Normally the only time this is noticed is during a "System Update",
>> since this is one of the few times the failure would be noted.
>>
>> However, the 11.3.0 Upgrade would not have relied on the agent
>>server and since you upgraded from 11.2.0, another ISO install, it
>>is quite possible there were always some issues there.
>>
>> "zac retr" might help, but it also may be wise to open an SR so
>>they can
>> see what is wrong and not just have you poking and prodding your
>>only primary.
>>
>>
>> On 8/28/2014 4:46 PM, wpico wrote:
>> >
>> > nop1983;2331309 Wrote:
>> >> wpico wrote:
>> >>
>> >>>
>> >>> Good Afternoon,
>> >>>
>> >>> I recently upgraded our primary server from ZENworks
>>11.2-11.3a. >>>
>> >>> The upgrade procedure completed with no errors. However, the
>> server
>> >>> will not refresh it's status in the ZENworks Control Center.
>> Control
>> >>> Center continues to report the server as 11.2.0.0. The UI of
>>the >>> Control Center is upgraded. The agent continues to push
>>back the next
>> >>> contact with server time without updating the last contact with
>> server
>> >>> time
>> >>>
>> >>> Things I have tried:
>> >>> -doing a manual refresh through control center gives a
>>"Connection >>> Failed" error
>> >>> -doing a manual refresh with zac ref completes successfully but
>> does
>> >>> not update anything
>> >>> -cleared the agent cache using zac cc
>> >>>
>> >>> Any help would be appreciated.
>> >>>
>> >>> Thank you very much!
>> >>
>> >> Only one server?
>> >> Sounds like the agent could have lost the trust, somehow... The
>> update
>> >> went fine?
>> >>
>> >> --
>> >> Niels
>> >> I have always liked... Cowabunga!
>> >>
>> >> If you find this post helpful, please show your appreciation by
>> clicking
>> >> on the star below.
>> >> A member must be logged in before s/he can assign reputation
>>points. >
>> > Completed with no errors, The log file was all green.
>> >
>> >
>>
>>
>> --
>> Going to Brainshare 2014?
>> http://www.brainshare.com
>> Use Registration Code "nvlcwilson" for $300 off!
>>
>>
>> Craig Wilson - MCNE, MCSE, CCNA
>> Novell Technical Support Engineer
>>
>> Novell does not officially monitor these forums.
>>
>> Suggestions/Opinions/Statements made by me are solely my own.
>> These thoughts may not be shared by either Novell or any rational
>>human.
>
>When I run zac retr I get, "Failed to re-establish trust with zone"

Data refreshed when preview in XLF but not refreshed in exported SWF

Hi,,
I have an XML file linked to Exel which is the source of an XLF file. All connections are OK and I am able to see the latest data are being refreshed when I preview the XLF file.But when I exported the XLF file to SWF file, the error 2048 occured and the data is not refreshed at all.
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Hi
Error 2048 is usually caused by two main reasons.
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Andy
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line-height:115%;
mso-pagination:widow-orphan;
font-size:11.0pt;
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mso-ascii-theme-font:minor-latin;
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mso-hansi-theme-font:minor-latin;}
I am running LMS 3.2 and Campus Manager 5.2.1. My data collection in Campus Manger for my devices does not complete and runs indefinitely. It has been hung in the "running" state for the past week and will not complete. I only way I found to get it out of the "running" state is to reset the ANIServer service and reboot the server. I have had this problem since I have upgraded to LMS 3.2. Does anyone have any input of this issue or possible solutions?

The data collection hung again as expected over the weekend. The ANI.log file grew to 1.8 GB again. It is to large for me to open it. I could try to split it up into smaller files. What should be my next course of action?

Campus manager not refreshing

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