Camtasia 7 import won't play in AIR

I created a training video in Camtasia and saved it for Web (generates a folder with: HTML, SWF, MP3, etc.).
I have the following two ways to import it into RH8, but both methods yield a video that doesn't play in the compiled AIR output.  It does, however, play when I generate WebHelp.  Does anyone know what I'm doing wrong?
Method 1 - Import the SWF
Method 2 - Import the HTML
1 - I generate a training video from Camtasia.
2 -- I import the HTML into a RH8 as a new topic.
3 - The movie displays properly in the new topic and when viewed in "Preview".
4 - The movie will not play in the compiled AIR.  I see the placeholder pic, but the video won't play.1 - I generate a training video from Camtasia.
2 -- I import the .swf into a RH8 topic using the Captivate button icon.
3 - The swf pays fine when I drag it inot IE and in my project "Preview".
4 - The swf will not play in the compiled AIR.  I see the placeholder pic, but the video won't play.

hylandwriter1 wrote:
...The Robohelp AIR format has been very well received at my company, and we have high hopes for implementing more projects using this format...
That's interesting to hear. I say that because most of the folks I've talked to about the AIR format like it but hate the fact it has to be installed like an application in order to function. That bit alone is enough to make them slam on the emergency brake.
Cheers... Rick
Helpful and Handy Links
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