Camtasia flash files in Robohelp

I am trying to add camtasia video clips (swf or html) into my
RoboHelp project. I add them as baggage files then link them in the
document. When I go to view them online the video plays but there
are no controls (play, stop pause, volume control). I am not sure
why this is happening. Can anyone help

Hi again Kelly
If you want, please package up one of these beasties and send
it to me. My E-Mail address is rstone75 (at) kc (dot) rr (dot) com.
Or you could use something like
http://www.Acrobat.com to share
the file if it's large.
Please advise as to the RoboHelp output you are creating and
I'll see if I can make it work from my end.
Cheers... Rick

Similar Messages

  • Viewing Camtasia SWF output in Robohelp 10

    Is it possible to view SWF videos created using Camtasia in Robohelp 10?
    I imported the video files into my Baggage folder but the video is still not viewable, even after publishing the project. I assume this has something to do with the additional files Camtasia generates?
    I've seen earlier posts indicating that Camtasia created flash videos didn't work in previous versions of Robohelp. I'm hoping this isn't the case anymore. If anyone knows of a way to make it work, I'd appreciate the help.

    Okay, I've sorted making it work. Here are the notes.
    First, it's worth noting that while a SWF is in the mix of Camtasia created files, it's not the main file. It's just a supporting file among many others. The main file appears to be a file with .mp4 as the file extension. (I said that because with video content, the extension is really more of a container or wrapper than anything else. So other than knowing it's got an extension of .mp4, you really don't know for certain what's inside.)
    So with Camtasia output, it's not as simple as just clicking Insert > Multimedia/Demo.
    What I did to make it all work was to inspect the HTML page Camtasia created and copy the iframe code from the Camtasia page to the topic page where I was inserting the video. Then I had to create some folders in my RoboHelp project that matched the folders Camtasia created. After that, I added the files from the Camtasia folders to the new RoboHelp folders as baggage files. Once I did that things seemed to work just fine.
    Alternatively, you may omit the steps of copying the iframe code from the Camtasia file and simply import the Camtasia HTML file and link to it so it opens as any other topic would and completely fill the topic pane.
    Hope this helps... Rick

  • Best way to import a Camtasia .SWF File?

    I recently created a screen tutorial (as an .swf file) using
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    Hi Jared
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    Note that if your output is a .CHM file, I believe that
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    you add all the files.
    Cheers... Rick

  • Flash files with audio sound garbled or high pitched

    I have finally clarified the sound problem I reported in this
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    TechSmith
    Camtasia Studio Support
    Flash files with audio sound garbled or high pitched
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    http://techsmith.custhelp.com/cgi-bin/techsmith.cfg/php/enduser/std_adp.php?p_faqid=1250&p _created=1197056770&p_sid=BZo7CNSi&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmc F9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTImcF9wcm9kcz0wJnBfY2F0cz0mcF9wdj0mcF9jdj0mcF9 zZWFyY2hfdHlwZT1hbnN3ZXJzLnNlYXJjaF9ubCZwX3BhZ2U9MSZwX3NlYXJjaF90ZXh0PUZsYXNoIFBsYXllcg**& p_li=&p_topview=1
    Flash files with audio sound garbled or high pitched
    Question
    Flash files played in the the newest version of the Flash
    Player sound garbled or have a high-pitched "chipmunk" sound to
    them.
    Answer
    The latest release of the Flash Player (v9.0.115.0 released
    on 12/03/07)) causes audio to sound garbled and/or high pitched
    like a chipmunk. Our development team is looking into this issue
    and working to find a fix.
    To avoid this problem, you can roll back your Flash Player to
    a previous release. If you have problems installing an older
    release of the Flash Player please review this article and contact
    Adobe for further support.
    At this time, the problem is limited only to SWF files
    produced with the MP3 audio codec. As a workaround, you can produce
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    Adobe Flash Player Support
    Reinstalling an earlier version of Adobe Flash Player
    Contact Adobe:
    http://kb.adobe.com/selfservice/viewContent.do?externalId=kb402435&sliceId=1
    Safe versions security restrictions when installing Flash
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    Issue
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    9.0.47.0 and attempted to install version 9.0.45.0 the installation
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    uninstall_flash_player.exe /clean
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    Note: The uninstall_flash_player.exe file must be saved to
    the same directory that the command window is in, for example C:\.
    Additional Information
    If you are still having trouble installing Flash Player,
    please see "Troubleshooting Adobe Flash Player installation for
    Windows" (TechNote tn_19166).
    TechNote Details
    Last Update: 08-16-2007
    ID: kb402435
    OS: Windows Vista
    Windows XP
    Browser: Internet Explorer
    Permanent Link:
    http://www.adobe.com/go/kb402435
    Products Affected: Flash Player

    Hi,
    I doubt it's Safari that's changing the settings:
    Why does this happen?
    Some third-party audio applications may change your computer's audio output setting. In fact, if you use the third-party application again after applying the above solution, the issue might occur again.
    No sound from some applications, but system alert sounds play (Mac OS X 10.3, 10.4)
    iMac G5 20" 2GB RAM, Soundsticks, Netgear 814 --->   Mac OS X (10.4.3)  

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    Click here for Adobe Authorized Captivate and RoboHelp HTML Training
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    ------=_NextPart_000_0059_01C7A541.7942B2A0
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    Content-Transfer-Encoding: quoted-printable
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    Murray --- ICQ 71997575
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    ==================
    http://www.dreamweavermx-templates.com
    - Template Triage!
    http://www.projectseven.com/go
    - DW FAQs, Tutorials & Resources
    http://www.dwfaq.com - DW FAQs,
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    - Macromedia (MM) Technotes
    ==================
    "Dave" <[email protected]> wrote in message
    news:f3s8f0$cla$[email protected]..
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