Camtasia SWF and Robohelp x5 - Please help!

Question

I think the summary says it all. I produce a swf file using
Camtasia (a well known and popular video producer) and when I
include all the video files in the project, nothing shows up after
it's compiled (there are 4 files: an swf video, controller htm
file, config xml file, and html display wrapper file. The strange
thing is that it works fine when I'm in my Robohelp project and
click on the view icon. I see everything there. But when it's
compiled, no video and no controller bar. I have found a hack fix
for it here:
http://forums.techsmith.com/archive/index.php/t-1358.html,
but can't even get this code to work. I'm hoping that one of you
might have encountered this problem, or have a solution for me.
Otherwise, I can include just the swf file as a video and include
it as multimedia in the project through the "Robohelp" way, but I
don't get any controller bar. I'm amazed that robohelp x5 is
lacking simple controller bar functionality for multimedia files
(and flash more specifically). That's beyond baffling. In any
event, it would really be nice to find a simple fix for
this.

Answer 1

Thanks for the welcome to the community.
Adding the files into the baggage folder does nothing. The
problem seems to lie in the xml file not being readable by the
compiled CHM file. I have no doubt that the swf file can be played
and viewed. But for some reason the compiled version does not find
the xml file (even though I confirmed it IS being included in the
CHM compilation). It's a really bizarre situation and makes
absolutely no sense to me, unless the compilation is changing file
names or has some scripts internally that disrupt the path
locations of these files.
I've verified all the files are in a single location under a
folder in my help project, so there's no reason why they shouldn't
work correctly. I even verified that this setup works before
compiling by clicking the "View" icon at the top of the help
project window and testing the video / controller. All works like a
charm.
If I were a better programmer, I could probably fix this. But
my programming skills are novice at best.
I also would prefer not keeping any of the files outside the
chm, as that can open up more hassles than it's worth. Especially
when you distribute help files on all kinds of different computer
configurations. I don't have to use the swf format either. I just
need a simple way to include a control bar with the multimedia
included in the Robohelp project. I would think Robohelp would come
with pause, stop, play, rewind, ffwd options. But apparently we're
still in the early 1990's or something?
So is there any alternate solution / video format that will
give me a control bar in a compiled CHM file? Or is that asking for
a miracle?
PS: I don't have adobe captivate, and my company is not going
to purchase it at this time. As much as I'm trying to push them in
that direction.
Thanks in advance for all your help. It is greatly
appreciated.