Can a cancelled CC sub interfere with a fresh new one?

I cancelled a CC sub at the 11 month period to sign up for another year. Adobe said the old sub would cause no problems.
But CC frequently reports a problem with my account. My apps work, but I don't think they will update. The Creative Cloud wants to update itself, but it fails when I try. Last time it said: "There seems to be a problem with the file download. For troubleshooting tips, please visit our customer support page.(Error code: 201)Contact Customer Support"
I've made multiple tries through Customer Service without getting anywhere.

Uninstall... run the Cleaner... Restart your computer... Reinstall
-using the cleaner after uninstalling and before reinstalling may help
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

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