Can a ipod touch touch with a broken glass be exchanged for other in all apple stores of the world?
Hello, some days ago my ipod touch 5 drop into the floor and broken the glass screen. A friend mine told me that if i went to apple store they would exchange for a refurbished one. I brought my ipod in Japan but i am currently living in Portugal and there is no apple store in portugal. If i went to other country can i exchange my ipod in a apple store?
Yes. Just note that unless you purchased the option AppleCare+ warranty,
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
You can also contat an Apple Authorized Servicwe Provider in your country
Similar Messages
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I'm replacing my 3rd gen 16gb Ipod Touch with a new 4th gen Ipod Touch. I'm wondering how I can delete all of the apps, photos, music, etc.
from my old Ipod but still have all of the items available to install on my new Ipod? Help please!Right click on your old iPod in the device list and choose "transfer purchases". This will copy all bought media from your device to your iTunes library.
Back up manually by right clicking again and choosing "backup" to save all settings, 3rd party app data, contact info, calendars etc. The content of a backup is also described here: iTunes: About iOS backups
After that set it up "as new device", to delete everything and get it back to factory settings.
Connect your new iPod, let iTunes set it up and use the manual backup from your old iPod to restore from. This should sync all data back to your new device again.
How to back up your data and set up as a new device
Backing Up, updating, and restoring your iPhone and iPod touch software -
My ipod touch will no longer download new apps after I updated via apple store.It freezes now when I attempt to download and blanks the app off entirely . How can I reverse the updates or correct the problem moving forward?
Basics from the manual are restart, reset, restore.
Try those -
My ipod touch is not connecting to itunes and wont turn on all i get is the apple logo when i turn it on.
How do I fix this?
can anyone help?Start her:
iOS: Not responding or does not turn on -
My ipod touch has been stuck in recovery mode for like 3 months and ive downloaded the newest itunes but itunes still wont recognize it!!! PLease Help by the way im using a macbook!!!!
PLEASE HELP!!!!!!Have you been through the steps mentioned in this article? iOS: Device recognized in iTunes for Mac OS X
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Iphone 5s damaged can i trade with a new one after paying 200$ In any apple store in the world?
I damaged my phone and i'd like to know if i can swap it and pay 200$ at any apple store in the world?
This policy is applied in the US and Canada. Does it apply in Barcelona too?
Thank youApple worldwide through their Apple Store Genius bars offer out of warranty exchange service ,for iPhones purchased in the Country of that Store
If your iPhone came from Spain (or another EU country) then you can exchange a defective iPhone for a factory refurbished unit ,identical to the donor for Euros 249 over the counter for an iPhonre 5S
This only applies to an iPhone purchased in Spain (or EU ) but not if it came from another country ,as in US -
How do I access notes on an iPod Touch with a broken home button?
Hey guy, I have an older iPod Touch, and I am trying to gain access to about 800 quotes I had in the notes. The iPod let me get the first (latest) four, then blacked and exited the notes app. Now, it will no longer work, unless I try to add a new note. The home button is no longer working correctly, so I cannot reset it. Is there any way I can get Apple to email the quotes or something? I still have access to the settings, so I know version, model, serial number and all that. Any suggestions?
- Try connecting the iPod to your computer and restore from backup.
iOS: How to back up and restore your content
- Maybe you can extract them from the backup
iPhone Backup Extractor for Windows and Mac
- Restore another iPod, iPad or iPhone from your backup. Maybe Apple can do that at one of their Genius Bar
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Apple does not have them so they can't email them to you -
Again, I went through the "fixes" recommended, but none of them have worked. Please help! I can't get any of my new music that I just bought onto my Ipod! It fails at the last second with that 13019 error code even after removing all the music and re-syncing. Thanks.
Thank you, but I did that. I de-selected and then re-selected but because the 13019 still won't allow the sync, all it did was completely delete everything on my Ipod! I now have no songs on my Ipod when at least before, I had all my songs but the new 12 songs! I'm freaking!
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Is there a way to turn on an ipod touch with a broken power and home button?
I have an ipod touch 4th gen and the home and power button don't work plus the screen is shattered
I have to wait until christmas to get an iPhone bc I have no money atm
Aside from plugging it into a power source and having it turn on is there any other way to turn it on when I'm out?
I know that some phones turn on when you plug in or take out the headphones, are there any options like that?
I just need it for the next few weeks so there's no point in buying a new one right now
thank you so much omgNo, As you know the only method is to connect the iPod to a charging source.Yo could purchase one of the portable charging source/battery packs and use the turn it on when yo are not home.
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I had apps from 2 different apple ids on my son's ipod touch. When I synched it to my computer, it backed the apps from other id onto my computer and deleted them from the ipod. How do I find the apps and how do I put them back on the ipod touch?
Apps can be re-downloaded, and you won't be charged again for a purchsased app as long as you use the same iTunes account to re-download the app that was used to purchase the app originally.
All apps - all paid and free apps include DRM protection which is tied to the iTunes account that was used to download the apps. Apps cannot be transferred to or combined with another iTunes account.
http://support.apple.com/kb/ht2519 -
As I've already said to get this far: I have lost a lot of tracks while syncing my iPod Touch with iTunes. I have managed to get free downloads of some of the single tracks, but when I try to download entire albums the system informs me that I have already purchased them and a pop-up window informs me I can get them back from my "Purchased" file. I would not be trying to dowload them again if they were anywhere on the iPod, would I? The other problem seems to be that with single tracks I don't know before I hit the purchase button if I have picked it from the right album and I have had to pay for it again.
I feel that I have been totally ripped off by iTunes and, apart from ranting on this forum, I don't seem to be able to let my feelings known. It's like a guy from my local record store coming round and nicking my albums and telling me that it's tough!
The point here is folks, that it was syncing two Apple sites which caused the loss of these tracks and from what I've read elsewhere this is a regular fault. And please don't tell me that it's my fault for having a pc. Apple shouldn't sell a product for pc, when it doesn't work on pc!- Are you saying that they are not listed in your Purchased section?
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- Are they listed in your Puchases history when you log into your account on your computer?
- Are they still available now for purchase? If not then you are out of luck
If they are still available and listed in your Puchase History then contact iTunes
http://www.apple.com/support/itunes/ -
I have an ipod 4 touch with a broken power button and Im locked out of the ipod. How can I reset the ipod? Please help!
I also don't know the operating system.See the method in my reply in this discussion for how to place the iPod in Recovery mode w/o buttons
Turn on without Home/Power Button -
so my ipod touch screen is broken, and whenver i try to unlock the ipod screen, all that i can see is the top right hand corner of my ipod, and the rest is all whited out. Also, the jack which support the headphones to stay in place, one of the balls in the jack is pushed in which causes the headphones and stereo jack to slip all the time. I also have a problem which is when i try to sync my ipod to itunes. Last time i did it(which was 4 years ago), i synced my ipod and i started out with 225 songs, after the syncing process was complete, i ended up with 119 songs. I'm afraid to resync my ipod or back up my ipod to a computer because i dont want to lose the wonderful collection of 589 songs i have now. I'd really appreciate it if i got some feedback. Thanks.
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen and headphone jack yourself if you are up to it
iPod Touch Repair – iFixit -
my friend gave me ipod touch with all his accounts, i created new accounts but when i went on the appstore and tried to update apps installed by him,i was asked his account's password! i dont know his password.how can i use my account to update apps?
You can't. Apps and really all content purchased/downloaded through one Apple ID is forever tied to that Apple ID. In the case of Apps they will always request that Apple ID to update as they are licensed to that Apple ID.
In reality, the Apps were licensed to that Apple ID by the developer. And cannot simply be given away to you for you to use.
He should have wiped the iPod clean so you could set it up for your use without any of his accounts or purchased content as you are not really licensed to any of those Apps.
Your friend should have followed this support document before giving the iPod to you:
What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support -
HT1206 Can I use one iPod Touch with 2 accounts and download from both accounts?
Can I use one iPod Touch with 2 accounts? Can I download onto the one iPod from each account?
I havent seen anything confirming this but I suspect not. that would require you keep logging in and out of the two accounts since you can only sign in to one at once. In iTunes on your computer if you log into another iTunes account you can't log into another one for 90 days. As I say I've seen nothing confirming this on a mobile device, but I suspect it will be the same.
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