Can a thief use iTunes to restore/wipe my phone even though it has been remotely locked?

My iPhone 3GS was stolen last week and I used Find My iPhone to track it. I also successfully remotely locked it. I did not use the wipe function in the hopes that I might get it back. What I 'd like to know is if a thief can use iTunes to wipe the phone even though it's remotely locked? If so, how do they get around the lock?

If they connect the phone to a computer, they can restore it as new through iTunes. This will wipe everything that is on the phone. The remote lock is to protect your data, not to prevent the phone from ever being used again.

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