Can access itunes store

I cant access the itunes store in itunes its just ifnitly loads and nothing happens..I then did a test connection in itunes and its connecting to the internet but then also says secure link to itunes store has failed..Im not really sure what to do

Sorry, but your version of iTunes is, as confirmed by a number of people here who've been a similar situation, now too old to be able to access the iTunes Store. There have been too many changes to the iTunes Store for your old version still to work. You will need a newer version of iTunes which would require you to upgrade from Windows 2000 to Windows XP, Vista or Windows 7. If you can't for some reason upgrade Windows, then you're not going to be able to use the iTunes Store.

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HT1527 I have windows 8.1 and cannot access itunes store even creating a new apple id. With other users on the same computer I can access itunes store. How can I solve this?

I have windows 8.1 and cannot access itunes store even creating a new apple id. With other users on the same computer I can access itunes store. How can I solve this?

i had the same problem before using a fresh install of Windows 8.1. I have resolved this issue by running the program compatibility wizard. This I did by right-clicking on the iTunes icon in the desktop, selecting Troubleshoot compatibility, waited for it to detect compatibility issues and when presented with the following options: 1.) Try recommended settings; 2.) Troubleshoot program, I chose the latter. When asked what problems I noticed, I checked the following: "The program worked in earlier versions of Windows but won't install or run" and "The program requires additional permission"
After that, it tired to resolve the issue, and provided the necessary settings to run iTunes. Now it's running flawlessly. I have Avast anti-virus installed though.
HTH!

HT3204 new ipod touch. can access iTunes store. cannot create iTunes ID. get error "could not complete iTunes request. unknown error occured (-1202)".Ipod updated to latest issue,firewall exception allowed.SSL 3.0 & TSL 1.0 ok. Running windows Vista. Help

New ipod touch 32gb. Can access iTune store.Can sample music selection. Completed latest update for ipod Can't make any purchases. Get error "could not complete your iTunes store request. An unknown error occured (-1202)". security SSL 3.0 & TSL 1.0 OK. Firewall enabled for iTunes. ???

laneymenion wrote:
Using Proxy: Yes
HTTP Proxy: 192.168.100.15:80
Change the Using Proxy to No
Have you allowed itunes and itunes helper in your security software firewall?

HT2292 I cannot access the iTunes store on my desktop. (brand new) I can access iTunes store on my laptop, so account is fine. When I go to sign in iTunes just says "Accessing iTunes Store" indefinitely. Have totally uninstalled and re-installed twice.

I cannot access the iTunes store on my desktop. (brand new) I can access iTunes store on my laptop, so account is fine. When I go to sign in iTunes just says "Accessing iTunes Store" indefinitely. Have totally uninstalled and re-installed twice.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

I no longer can access itunes store

I can no longer access itunes store,although itunes library works ok. Have tried de-installing and installing, have downloaded all updates. Can access store on my phone, but not on mac?

Hello ergmac,
It sounds like you cannot load the iTunes store on your computer at all but it works fine for your other devices.
I have 2 articles that I recommend to help you troubleshoot that connection.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
And:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
That is, assuming you have restarted your computer already. If not, restart it and try again to see how that works.
Thank you for using Apple Support Communities.
Cheers,
Sterling

TS1363 I can access iTunes store with this Windows based laptop.However.my iTouch could not access iTunes store.I tried various options to resolve the problemThe last one was to reformat the ITouch software.When I try to reinstall the iTouch software it w

Hi! I cannot reinstall software on my Apple iTouch.I get the message...The "iPod" could not be restored.An unknown error occurred (1).
Can you help/advise?
The reason I went thru this process was the iTouch could not access the iTunes store.
Awaiting your reply.
Kind regards,
Matheo

Hi there Matheoconnolly,
You may find the troubleshooting steps in the article below helpful.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
-Griff W.

TS1398 Despite all my software are up to date, How can I connect to iTune? store. I can access itune store on my Mac( Lion ) but cant do the same form my iPhone that is synced with my Mac. Please help as I cant update my useful apps.

Whenever I try to update my apps from my 4S iPhone it says " can not connect to iTune store.". I can do the same from my Mac PC with same password.

Try logging out of your account on the iPhone by tapping on your id in Settings > Store and then log back in and see if it then works.

I can access iTunes Store but I can't access any purchased content

Is itunes having problems? Can't access any purchased content

Temporarily disable any security software on the computer and try again.

I can't access iTunes store on my Windows desktop since yesterday.

I got a new Windows 7 allienware desktop this week, and I installed iTunes at the first time. I can access iTunes store via the software at the first day I installed, but I can't access iTunes store on my Windows desktop since yesterday. It always says there is a problem and I need to close iTunes when I try to access iTunes store. I tried to uninst all the related files of iTunes and reinstalled, but it still donesn't work. Now I can't download anything via my new desktop. What should I do to fix it?

Looks like we are not alone...... Must be some problem with the software! Hope it can be solved soon!

I have a Windows 7 Computer. When I go into itunes store, it comes up, and I can navigate in it, but a box keeps appearing saying accessing itunes store. I then get a session timed out, so can't purchase anything.

I own a Windows 7 computer. I can get into itunes okay, and I can get into the itunes store okay. After I am in the store, a box keeps appearing that says "Accessing itunes store". It goes on and off. I am able to navigate when the box is not showing. If I try to download music, I get to the point where I need to agree to the agreement contract, then says "Session Timed Out." I have the latest versions of itunes and all my Windows Updates. What can I do about this?

I was struggling with this since my latest Itunes update. Fiirst it would not recognize my IPad as a device, after correcting that, it would list the Ipad in my device but my Sync had no options (summry, info, etc). and it kept saying it was "Accessing Itunes store". reading your question I suddently tried deleting the itunes task (alt-ctrl, delete, processes) and delete Itunes. (By the way, I had rebooted my computer several times over the last few days). I opened up Itunes, and voila. Device is there. No "accessing windows" and my sync has the normal options.
****..feels good to actually write an answer rather than writing a questions.
Eman

After upgrading to 11.0.5.5 can't access iTunes store. Temprorarily unavailable all the time.

After upgrading to 11.0.5.5 can't access iTunes store. Temprorarily unavailable all the time. Nothing helps, tried to flash the DNS. Nothing.....

Same issue. I emailed apple and they had me call apple. Not really any help. Did all the troubleshooting listed and to have further help diagnosing problems it isn't free. I explained to the rep that I have seen others having same issues - he didn't know anything about. This is first time I have had problems. I can't even purchase song on my PC but can on my iphone. I just would like to be able to access my account. Afraid to sign out of itunes in case I can't even get to my library etc.

Hi, I can't seem to get my ipod 32gb 4th gen to sync with itunes. It's brand new, but everytime I plug it in it says can't access Itunes store and nothing else happens. I enabled my firewall to allow itunes but it still can't access it. Please help.

Hi, I can't seem to get my ipod 32gb 4th gen to sync with itunes. It's brand new, but everytime I plug it in it says can't access Itunes store and nothing else happens. I enabled my firewall to allow itunes but it still can't access the store. Please help.

If you look at the feed, and look at the entry 'The end to an exciting field season in Aulavik National Park' you will see the line:
<pubDateFri, 29 Jul 2011 04:00:00 GMT</pubDate>
You have not closed the 'pubdate' tag - there should be a '>' as the 9th character. Because the tag has been left open, it invalidates everything which follows it, and thus the entire feed. iTunes therefore cannot read it, which is why the Store has not updated. Add the '>' and republish, and all should be well.
It's always worth checking your feed by subscribing manually, from the 'Advanced' menu, or by clicking the 'subscribe free' button on the Store page (both do the same thing) - if you can subscribe to the feed it should be OK.

Can no longer access itunes store to update apps through itunes OR on iphon

I just updated to the 2.2 software on the iphone. Ever since, any time I try to update an application (or even check for updates) I get a message saying itunes can't connect to the store, check my network connection, etc. I get the same problem if I try to check for updates directly from the iphone or from itunes on my computer. I see many people are having problems with the itunes store. I assume that since I am having the same problem on my phone and on my computer, and since so many other people are having problems, that this is some kind of problem with Apple and not with my set up. However, I have not seen anyone else mention problems connecting from their phone the way I am.
Other than upgrading to 2.2 there is nothing different about my system - accept I did also try upgrading to the newest iTunes. The problem happened with version 8 and with whatever the current version is. I am using Vista - I never had any problem like this before.
Any help or comments would be much appreciated.

I am also having this problem, i can no longer search for app's updates through the latest release of itunes 8.0.2 and also the latest iphone 3g update version 2.2 - this has been going on for about 15 hrs now. If i try to update through my iphone the the page eventually times out or comes up with "unable to connect to itunes store"., If i try through itunes itself, the windows comes up with the progress bar type thing and accessing itunes store, then after a while just comes up with "iphone sync complete, Ok to disconnect" - but i'm not syncing my iphone i'm trying to update the apps.....
Come on Apple get your act sorted out...

Windows 8.1..can not access Itunes store...always tells me "explorer has encountere an error and stopped working"

windows explorer stops working when i try to access Itunes store from PC..windows 8.1...itunes is updated to lates version for 64 bit

Hi, mikev_01.
Thank you for visiting Apple Support Communities.
Issues connecting to the iTunes Store can be due to multiple causes and not always a simple fix. I would recommend going through each of the steps in the attached articles below. Be sure to test the results after processing each step.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/ts4123
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Cheers,
Jason H.

I am trying to access iTune store but keep on getting message "cannot access iTune store" i have reset my password several times and it didn't help. My apple ID has been confirmed as correct. what can I do next?

Hi all
i am trying to access iTune store but keep on getting message "cannot access iTune store" i have reset my password several times and it didn’t help. My apple ID has been confirmed as correct. what can I do next?

I am having the same issue! I see several people are having this problem, and I see there is no solution from Apple! Why is it I only see problems on this site and never any solutions?

Can access itunes store

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