Can access site via phone hotspot but not via jetpack

Trying to access magentocommerce.com - can access the site when using laptop connected to phone mobile hotspot. However, when I try to access the site with the laptop connected via the jetpack, the site won't load.
Been trying to get this resolved through Verizon Wireless support since June18th (now on 4th ticket). The only difference I can see via tracert is 3 lines:
JetPack
Phone
0.xe-3-1-4.XT1.DCA5.ALTER.NET [152.63.4.106]
0.xe-3-1-2.XT2.DCA5.ALTER.NET [152.63.4.118]
0.so-6-0-0.XL3.IAD8.ALTER.NET [152.63.36.25]
0.so-6-0-2.XL4.IAD8.ALTER.NET [152.63.0.130]
GigabitEthernet6-0-0.GW8.IAD8.ALTER.NET [152.63.33.13]
GigabitEthernet7-0-0.GW8.IAD8.ALTER.NET [152.63.33.17]
These are hops 9, 10, 11 of 16.
Anyone else having similar access issues?

Sadly, the 4620L has a long history of blocking specific websites that neither VZW nor Novatel have been able to resolve. It is tied to the interaction of the 4620L and the VZW network. If it were a VZW network problem then no devices would be able to access that site.
See the following thread for a history on this subject:
https://community.verizonwireless.com/thread/775990
At the moment your current possible solutions are as follows:
1. Disable IPv6 on your 4620L (Some users reported success with this technique)
2. Use a VPN from a VPN server and network that can access the site
3. Purchase/Upgrade to a different Jetpack Model
4. Switch providers
DNS has nothing to do with this problem, switching them wont help. The traffic to certain sites is simply not allowed through the 4620L to any connected devices. No firmware fixes have been released to my knowledge that address or resolve this problem. You can try your luck and reflash with the latest if you are out of date, but I wouldn't expect any miracles.

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