Can Adobe Premiere Elements 12 burn a dual layer dvd disk? If not, which of the components is at fault?

When I spoke to a person about upgrading from Premiere Elements 10 to 12, I specifically asked if the program could burn DUAL LAYER 8.5 dvds and I was told that it could. That is the ONLY reason that I upgraded. Since recording in full HD the files are larger. I video plays for local theaters. I have been trying to burn a disk that is 7.5GB (2 hours 15 minutes). I bought RIDATA -RDL 4x 8.5GB disks. Then had a dual layer burner installed in my computer. Premiere Element dialog "incompatible disk" The RITDATA says the problem is Adobe, the Geek Squad says the problem is Adobe.
SO ANSWER THIS QUESTION: Can Adobe Premiere Elements 12 burn a dual layer dvd disk? If not, which of the components is at fault? I am trying to burn 18 copies of this video (no copyright infringements) and don't tell me to to divide it into 3 disks.

drowning
Can Adobe Premiere Elements 12 burn a dual layer dvd disk?
Short answer: Yes.
What are you burning to DVD disc - DVD-VIDEO on DVD disc or AVCHD format on DVD?
Does your DVD CD burner support double layer single sided discs?
Premiere Elements is supposed to (been there and done that....)
1. burn to Folder (8.5) for Publish+Share/Disc/DVD and Publish+Share/Disc/AVCHD
(you take the VIDEO_TS for the former and BDMV Folder in the latter to a program like ImgBurn
for the actual burn to the DVD double layer single sided disc)
2. burn to disc 8.5 GB/240 minutes
Have you gone the burn to folder Folder (8.5 GB) route?
Have you tried another brand of disc in spite of by the disc manufacturer and the Geek Squad are telling you?
A double layer single sided disc is labelled 8.5 GB/240 minutes. In reality, that 8.5 GB is 7.95 GB. Where are you
coming up with 7.5 GB for your disc? Was that due to typing glitch?
Please review and consider. Any questions, please do not hesitate to ask.
ATR
Add On..Have you updated 12 to the 12.1 Update yet? If not, please do so using the opened project's Help Menu/Update.
This is not Adobe. Rather user to user.

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How many cores can Adobe Premiere Elements 12 utilise on a CPU?

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-Best Wishes, A

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This is not Adobe. Just a user to user forum where some of us do not have 6 core processor. to give you a first hand answer and and all of us do not have access to Adobe Engineering support documents that are not typically seen online. We visit here on a non scheduled basis, so a posted thread does not activate an instantaneous reply process.
If you want an Adobe answer to your question, you might click on the following link, and, when it opens, click on the statement
"Still need help? Contact us." in order to bring up Adobe Chat for the topic of "Downloading, Installing, and Setting Up".
Contact Customer Care
Interesting, it looks like a new format for the old link. But, let us see how effective it is with this new format.
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Supported devices | Adobe Premiere Elements
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Hi,
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**Click the KUDOS thumb up on the left to say 'Thanks'**
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