Can an accidental purchase from iTunes store be cancelled and refunded?

I just purchased an iPad and I am not familiar with the use of my iTunes account from it.
I had a code to download ''The hunger game''  from iTunes for free and I accidentally purchased it as well,but never dowloaded my accidental purchase, as I succeded to enter my code afterwards and download the free copy. However my credit card has been debited anyways. Is there any way to cancel this purchase made by error and never downloaded and obtain a refund?
Thank you.

Morning daniellerioux,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Refund will be an option.
Best of luck,
Mario

Similar Messages

  • I accidentally deleted my music library from my old Mac and now I have a new Mac. Can i restore all my music somehow? Even though not all 10,000 songs were purchased from iTunes Store?

    Can i restore all my music somehow? Even though not all 10,000 songs were purchased from iTunes Store?
    Im so devastated and desperate to get my music back.
    I deleted my User Account from the old Laptop

    Unless you subscribe to iTunes Match , Apple does not keep a backup of your iTunes library.  Even then it is not the library as it exists on your computer, but some version of the media, and only media files, not playlists.  Even then not all media are definitely available since anything removed from the iTunes Store since you purchased it is not available for re-download.
    FAQ: Why iTunes Match Can Not Be Used as a Backup - https://discussions.apple.com/docs/DOC-4112
    Using Match as a backup for iTunes - https://discussions.apple.com/message/17039436#17039436
    In your case it sounds like you will have to obtain non iTunes purchases from their original source or a backup you may have made at some time in the past.

  • How can I transfer some songs from my ipod to my itunes library although they are not purchased from itunes store?

    How can I transfer some songs from my ipod to my itunes library although they are not purchased from itunes store?

    By using one of third-party programs discussed in this previous discussion:
    Best iPod to PC

  • I purchased a song (Awaara Hoon (instrumental)) from itune store but it gives me a non-protected m4a file. I need a protected m4p file. How can i get it from itune store??? thanks in advance

    I purchased a song (Awaara Hoon (instrumental)) from itune store but it gives me a non-protected m4a file 
    I need a protected m4p file.
    How can i get it from itune store???
    thanks in advance

    All the music from iTunes Store aren't protected. You can search the web for a site that sells protected music.

  • I want to import songs frm my Ipod to my itunes library.  Songs were ripped from CDs to the ipod not purchased from itunes store...how can this be done?

    I want to import songs frm my Ipod to my itunes library.  Songs were ripped from CDs to the ipod not purchased from itunes store...how can this be done?

    You would have to let itunes rip the songs from the cd's, or you would have to copy the music from the computer which ripped cd's.
    iTunes does not support transferring music from the ipod unless it was purchased from the store.

  • HT4914 I had 1235 songs on my iPad 3 I subscribed to iTunes Match and it deleted all of my songs except for 79 that I had purchased from iTunes Store. How can I recover my lost songs???

    I had 1235 songs on my iPad 3 I subscribed to iTunes Match and it deleted all of my songs except for 79 that I had purchased from iTunes Store. How can I recover my lost songs???

    Hi,
    If the tracks were not in your iTunes library on your computer when you subscribed to match, I am afraid that they are lost. Do you have a separate back up of this music?
    Jim

  • I synced a movie from my laptop 2 my iPad but lost some music video I purchased from iTunes store. How can I get them back ? Thxs

    I synced a movie from my laptop 2 my iPad but lost some music video I purchased from iTunes store. How can I get them back ? Thxs

    Sorry, but movies cannot be downloaded more than once without charge, so if you don't have a viable backup, you may be out of luck. You can, however, contact the iTunes Store, explain the situation, and see if they can make an exception for you.
    http://www.apple.com/support/itunes/contact/
    Regards.

  • Suddenly can't download songs from iTunes store

    I'm on a Mac OS X 10.4.11, using iTunes 9.2.1 (4) and Safari 4.1.3.  This worked fine back in June, the last time I downloaded anything!  Now I am again trying to purchase from iTunes store, and repeatedly getting the message, 'Session timed out.  Try again.'  Any ideas to resolve this?  Thanks!

    Hi Curt,
    Well, to solve this problem you only need to connect your iPod to the computer. I'm not sure why this happened, but if your iPod have access to your iTunes Store account, then it will automatically update your missing info.
    You just need to authorize your computer and connect your iPod.
    So you have two options:
    Do it when you arrive home, connecting it to your home computer;
    or
    Fist authorize your work computer, the connect your iPod. If you want, you can deauthorize this computer after finishing the process.
    Unfortunately there's nothing you can do directly on your iPod Touch
    Hope this helps!

  • HT1689 Why do I keep getting unable to purchase from iTunes Store try again later ?

    Why do I keep getting unable to purchase from iTunes Store try again later ?

    Hi Nanas12,
    Thanks for visiting Apple Support Communities.
    If you continue to see an "unable to purchase" message on the iTunes Store, I recommend the troubleshooting steps in this article:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Cheers,
    Jeremy

  • Trying to use music purchased from iTunes store with a home movie

    I am making a home movie for family use only in either iMovie or Final Cut Pro, but neither app will allow me to use music purchased from iTunes store. Why not? It's not a licensing issue b/c there is no distribution other than my family at a big birthday party. The music imports but acts as if it has no audio once the file is imported to either program. help!
    macbook   Mac OS X (10.4.6)  
    ibook   Mac OS X (10.4.6)  

    Put the purchased songs into a playlist. Set iTunes burning options to burn AUDIO CDs. Burn the playlist to an audio CD (you can use a CD-RW if you don't want to waste a blank). After it is done, reimport the tracks off the CD. Now use the reimported versions in iMovie or FCP and they should work fine now.
    Patrick

  • HT4539 Unable to make purchases from iTunes store

    I am unable to make any purchases from iTunes store. All I get is
    I have been trying now for over a day. I have logged out from my account. Restarted iMac and done most other things I can think of.
    Any suggestions please

    I think you'll need to email the iTunes team on this one:
    http://www.apple.com/support/itunes/store/email/
    You can fill the form at the bottom of the page out

  • HT4623 Why do I keeping  "unable to purchase from iTunes Store now try later"

    Why do I keeping  "unable to purchase from iTunes Store now try later"

    Hi Nanas12,
    When troubleshooting iTunes Store connection issues, the following articles provide the best information:
    First, try signing out of your account in Settings > iTunes & App Store. Once signed out, go ahead and sign back in.
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/HT1311
    If the above did not resolve your issue, refer to the following:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    - Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
              Note: Time Zone may list another city in your time zone.
    - Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    - Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
              Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    - Make sure that you have an active Internet connection. You can check the user guidefor your device for help with connecting to the Internet.
    - Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    - Try resetting (turning off and then on again) your Wi-Fi router.
    - If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Thanks,
    Matt M.

  • HT201303 I cannot make a purchase from iTunes store.  Error message says credit balance unavailable try back later.

    I cannot make a purchase from iTunes store.  Error message is:  Credit Balance unavailable.  Try again later. I use a credit card to make purchases and do not have a Credit Balance.  How can I correct this problem?

    Might be something you haven't tried here  >>  iTunes Store: My credit card's security code or zip code does not match my bank's records

  • Can't move music from iTunes store onto my poor old iPod (2004)

    I have an old click wheel iPod (more than 3yrs old) and I am having trouble moving songs I purchased from iTunes store onto it. they download fine onto my PC (I Know, I know, I'm buying a MacBook soon).
    I keep getting an error message saying I cannot move these songs onto my iPod as that machine is not authorised (and this is the only device I have tried so it can't be the more than 5 issue). It this because my iPod it too old?
    Help, as I have wasted a lot of money on music I can only listen to on my PC

    Any help here?
    iPod does not play content purchased from the iTMS.

  • Hi, i redeemed an itune gift card, how to i use it to purchase from itune store, my balance is 15e

    hi, i redeemed an itune gift card, how to i use it to purchase from itune store, my balance is 15e

    Find the item that you want to buy and click on its price to buy it - as long as you are buying for yourself (you can't use your balance for gifting) then your balance should be automatically used.

Maybe you are looking for

  • Is there a way to put music from ipod into computer?

    Ok, my problem is that I have not got any trace of music on my computer and my music is on my ipod Classic. It is an 80GB one. I want to know if you can still put new music on it without deleting what is already on it. Or, if there is a way to get th

  • Error in web client connection to a web servcie

    hi all, i have a web service running on https on oc4j.... i have create a proxy client . when i run the test class, i have the foloowing error calling https://190.0.0.147:1024/CCOLWS-CCOLWebService-context-root/PWSSoapHttpPort WARNING: Unable to conn

  • Lightroom and Flickr ID feature gap

    I'm confounded by Lightroom and its plug-ins' lack of support for Flickr's photo-ID. Flickr photo-ID is a unique 10, 11, or 12 digit number assigned to a photo when it is uploaded to their site. The number is used in Flickr URLs and by 3rd parties li

  • Benchmarks with Bios 1.20 Please Post

    Hey all, I should start by saying the new BIOS works very well for me. I was able to reach new high speeds. I used Aquamark 3D, 3DMark01 and 3DMark03 as benchmarking programs. With the new BIOS I was finally able to get every last drop of juice out o

  • Reading a screen

    hi want to read a field from the screen sapmv45b where the table is fpla and the field is rfpln !!! can u plss tell me how to do it!!  n how caan i read all the values!!