Can an Apple store restore my iPod without loosing data?

The only way to unlock it is to follow the steps in http://support.apple.com/kb/HT1212 or one of the similar knowledge base articles, which includes restoring the device. If you have a current backup you can do that and remove the passcode.

Similar Messages

My 4 digit password is not being recognized on my phone AND i am unable to restore my iphone on my old PC, can an apple store restore my phone and unlock it?

my 4 digit password is not being recognized on my phone AND i am unable to restore my iphone on my old PC, can an apple store restore my phone and unlock it?

Contact Apple's Customer Support - in the US, (800) 767-2775 to find out. But they will most likely tell you what you already know...it needs to be restored against the computer is was last linked with.

How can i sync photo to my ipod without loosing photo who are already on?

I guys,
Just want to know if it is possible to sync my iphoto without loosing the photos who were already on before the sync?????
I dont have enough space on my labtop hd to keep all my photos in one library.... so i brake it up in 4 library. The problem is that i can do only one at the time for sync with my ipod..... i searching a way to sync my ipod to make me able to put on a few photos from each libraray without loosing all of them.

You will need that library copied from the old computer. If not, then you can take a look at this in getting 3rd party software to recover your library from the iPod. Syncing to a "New" Computer or replacing a "crashed" Hard Drive

Can anyone help me restore my phone without loosing messages and photos, ive updated to IOS6 through wifi only and have been told it had to have a computer conected to it and now it says no sim

Does anyone know how to reset a iphone without looosing messages and photos

A reset does not affect any data on the device.
A restore does affect data on the device.
What are you actually trying to do?

HT201263 How can I restore my ipod without erasing everything??

HOW CAN I RESTORE MY IPOD WITHOUT ERASING EVERYTHING?

You cannot.
That is what a restore does. It erases everything and reinstalls the ios.
If you are using the ipod as designed then everything is on your computer, so you can resync everything, and you can restore from your backup to get the settings back.

Can the Apple Store unlock my passcode on iPhone 5c?

Can the Apple Store unlock my iPhone 5c passcode?

No.
Forgot Lock or Restrictions Passcode, Need to Restore Your Device: Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2.Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
3. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
Forgotten Restrictions Passcode Help
           1. iPad,iPod,iPod Touch Recovery Mode
           2. About Restrictions (parental controls) on iPhone, iPad, and iPod touch - Apple Support
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
If none of the above work for you, then:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

How to restore whole ipod without knowing passcode

how to restore whole ipod without knowing passcode

If You Are Locked Out Or Have Forgotten Your Passcode or Just Need to Restore Your Device
1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. iOS- Understanding passcodes
     If you have forgotten your Restrictions code, then follow the instructions
     below but DO NOT restore any previous backup. If you do then you will
     simply be restoring the old Restrictions code you have forgotten. This
     same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
     1. Verify that you are using the latest version of iTunes before attempting to update.
     2. Connect your device to your computer.
     3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
     4. Select the Summary tab.
     5. Select the Restore option.
     6. When prompted to back up your settings before restoring, select the Back Up
         option (see in the image below). If you have just backed up the device, it is not
         necessary to create another.
     7. Select the Restore option when iTunes prompts you (as long as you've backed up,
         you should not have to worry about restoring your iOS device).
     8. When the restore process has completed, the device restarts and displays the Apple
         logo while starting up:
           After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
          to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
          iOS, keep your device connected until the "Connect to iTunes" screen goes away or
          you see "iPhone is activated."
     9. The final step is to restore your device from a previous backup. If you do not have a
          backup to restore, then restore as New.
If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New.

Can the Apple store verify my purchase and warranty by serial number

Can the Apple store verify my purchase and warranty period by serial number ??

Serial number from device could mean it's been sitting in the warehouse for a year before he purchased it can't it?
It could, but all authorized dealers are required to report the sale date and serial number to Apple. That's how Apple knows when a device was sold to set the warranty date; the warranty starts on the day the authorized dealer sells the device to the user, not when the dealer receives the device from Apple.
How would they know his serial number from his device without registering it because I know all the serial numbers show up on my devices but like I said how would the serial number prove that he didn't purchase the device 6 months - 1 year after it left the warehouse or place of purchase.
See my previous response.
Says on website Apple may require a proof of purchase and to keep your receipt.
They may, though usually they don't. But again, the user is not required to register the device with Apple to validate the warranty. In fact, in many countries it is illegal for any manufacturer to require registration before a warranty is honored. The proof of purchase is all that would ever be needed, and again if the device is take directly to Apple that's almost never required.
Regards.

Is it possible to restore your iPod without plugging into iTunes?

Hello - having great difficulty doing anything to my iPod through iTunes. Is there anyway in which I can restore my iPod without going through iTunes?
(iTunes already re-installed)
Thanks

Thanks for the response.
Ok - what happens..
1)iPod appears to work fine as a standalone player.
2)iTunes works perfectly without the iPod connected
3)Put the two together and it's **** on earth!...
I can't sync or make any changes through iTunes, without iTunes freezing (and that includes the restore iPod option.)
I may not actually need to restore my iPod - however the other option that comes to mind is throwing the damed thing out the window....so any help gratefully received..

Can an apple store unlock my phone

My son forgot his password and has disabled his phone. The only computer we have that has iTunes on it is with my daughter at college. Can an apple store unlock his phone?

Yep.
You need iTunes 11.1 or higher. Then follow the directions here to force the phone into recovery mode & restore it:
http://support.apple.com/kb/HT1808
If you want, you can also use this computer to login to iCloud.com, locate the phone, then erase it. This will also remove the passcode.

How can I remove songs from my iPod without deleting them from my iTunes library?, how can I remove songs from my iPod without deleting them from my iTunes library?

How can I remove files from my iPod without deleting them from my iTunes library? I do not see a functionailty enabling this i the iPod>

Do not select the songs to sync, then sync.

How can you delete songs off the ipod without deleting songs off your itunes library?

How can you delete songs off the ipod without deleting songs off your itunes library? My son's ipod automatically synced all the songs in my library to his ipod which he now wants to get rid of. Is there a way to delete them all without me having to erase my library?

Do not select the songs to sync, then sync.

Can not update or restore my ipod touch, keep getting the error message 13019

can not update or restore my ipod touch, keep getting the error message 13019

Start here:
iTunes: Error 13019 during sync

I was updating software and suddenly my IPHONE started asking for I tunes on mobile screen , how can i get by screen back or How i can restore without loosing data , I m more worried about data , Please help in resolutio

i was updating software and suddenly my IPHONE started asking for I tunes on mobile screen , how can i get by screen back or How i can restore without loosing data , I m more worried about data , Please help in resolutio

What exactly are you seeing on the phone's screen ? If the iTunes icon and cable then the phone is in recovery mode, in which case it's too late to take a new backup or to copy any content off the phone - you will have to connect the phone to your computer's iTunes and reset it back to factory defaults, after which you can restore to the last backup that you took or just resync your content to it

I have a 2007 20" iMac. Can I get a solid state hard drive installed? Can the Apple store do it? How long? What cost?

I have a 2007 20" iMac. Can I get a solid state hard drive installed? Can the Apple store do it? How long? What cost?

Sure-glad to help you. You will not lose any data by changing synching to MacBook Pro from imac. You have set up Time Machine, right? that's how you'd do your backup, so I was told, and how I do my backup on my mac. You should be able to set a password for it. Save it. Your stuff should be saved there. So if you want to make your MacBook Pro your primary computer, I suppose, back up your stuff with Time machine, turn off Time machine on the iMac, turn it on on the new MacBook Pro, select the hard drive in your Time Capsule, enter your password, and do a backup from there. It might work, and it might take a while, but it should go. As for clogging the hard drive, I can't say. Depends how much stuff you have, and the hard drive's capacity. As for moving syncing from your iMac to your macbook pro, should be the same. Your phone uses iTunes to sync and so that data should be in the cloud. You can move your iTunes Library to your new Macbook pro
you should be able to sync your phone on your new MacBook Pro. Don't know if you can move the older backups yet-maybe try someone else, anyways,
This handy article from Apple explains how
How to move your iTunes library to a new computer - Apple Support''
don't forget to de-authorize your iMac if you don't want to play purchased stuff there
and re-authorize your new macBook Pro
time machine is an application, and should be found in the Applications folder. it is built in to OS X, so there is nothing else to buy. double click on it, get it going, choose the Hard drive in your Time capsule/Airport as your backup Time Machine and go for it. You should see a circle with an arrow on the top right hand of your screen (the Desktop), next to the bluetooth icon, and just after the wifi and eject key (looks sorta like a clock face). This will do automatic backups of your stuff.

Can an Apple store restore my iPod without loosing data?

Similar Messages

Maybe you are looking for