Can an iPhone 3GS online purchase be exchanged at any Apple retail store?

If your iPhone 3GS arrives flawed (mechanically or cosmetically) from the Apple online store, can it be exchanged for a brand new one at any Apple retail store? Or does the situation need to be dealt directly with the online division?
Thanks.

"If your iPhone 3GS arrives flawed (mechanically or cosmetically) from the Apple online store, can it be exchanged for a brand new one at any Apple retail store?"
Yes, it can be exchanged under warranty ( as any iphone can be weather purchased form Apple or AT&T or Best Buy). Apple handles repairs, exchanges of iphones in the U.S.

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