Can any explain APO -DP/SNP production support.

Hi sap gurus..
this is suresh ,i am new for APO -DP/SNP production support,
exactly what my role and responsibilities in production support,what i can do
please any one healp me i am very thankful to them.
regards
suresh kumar

Hi Suresh,
In DP/SNP production support,
1) You need to monitor business related background jobs on daily/weekly/monthly basis
2) You need to analyse and take corrective actions for failed jobs
3) Any production related issue, you may receive tickets and accordingly you need to analyse the issue and find out suitable solutions in line with client
4) Documentation activities if any needs to be carried out
5) For system downtimes/incidents, suitable back ups/job retriggerings needs to be done
6) In DP, updation of CVCs/planning book data extraction if any needs to be carried out.
Regards
R. Senthil Mareeswaran.

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Can any one expain APO-dp/snp production supports..........

hay APO gurs
this is suresh, new for APO -DP/SNP production support,what are my role and responsibilities in production support,exactly what i can do in production i dont know, can any respon plesss ,i am very thankeful to them......byeeee
regarda
Suresh Kumar.

hay scm gurea
please help me i am new to scm ,i need how to trouble shooting in DP,if it is in SNP how?
2. in production support which kind of jobs run daily/weekly in DP/SNP
3.what are the main errors happen in DP/SNP production supporting.
pleass give me answera this are my quires .
Regarding
suresh kumar
Edited by: suresh kumar on Mar 30, 2010 3:46 PM

APO-DP/SNP production support issus

Hi sap gures
this is suresh in APO-DP/SNP production support,which kind of errors
we got regularly and how to troubleshoot and how to resolve it , please tell me .i am new for the
production support
Regards
Suresh Kumar

Dear Suresh,
In APO production support many issues can come.
The types of issues are as below:
1. Data issues ( this forms major %)
2. Application issues: Bug in APO application or related applciation,
3. Process issues: The process it self is not robust designed and issues are occuring
Within above categories, issues occur in SAP CIF ( core interface ) applciations , Jobs , process chains.
Issue Resolution:
For resolving the issues, first you will have study business processes implemented in the client's APO systems.
Secondly, you will have to understand APO functionlities and direct these to appropriate resources, if you can not solve.
You can first refer the issue database to check if similar issues occured earlier for a quick solution.
Otheriwise you can raise a query on SDN forum.
Good monirtoing of the background jobs, process chains, other interafces and promot action to rectify the job failures, helps to reduce the subsequent issues occuring.
Regards
Datta

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FORM compute_key_field
TABLES   MONITOR STRUCTURE RSMONITOR "user defined monitoring
USING    COMM_STRUCTURE LIKE /BIC/CS8ZAR0509
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What is exactly Production support role and responsibilities APO-DP/SNP

hay sap gures
please help me
what is what is exactly Production support role and responsibilities APO-DP/SNP
Regarding
suresh

Hi,
you can go throguh this tag,
can any explain APO -DP/SNP production support.
Regards
Nagaraju

Dp/snp changes in production support

Hi sap gures
APO DP/SNP- productionm support, which kind of changes or Enhancement we can do
in DP/SNP, please let me know, i am new for this project..
Regarding
R.suresh Kumar

Hi Suresh,
BAPI In SNP
BAPI_PIRSRVAPS_GETLIST      Planned Independent Requirement i.e. Forecast
BAPI_POSRVAPS_GETLIST3      Procurement Order (Purchase Requisition / Stock Transfer Requisition)
BAPI_MOSRVAPS_GETLIST2      Planned / Production Order r
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BAPI_PRDSRVAPS_GETLIST2      Products
BAPI_RSSRVAPS_GETLIST      Resources
BAPI_TRLSRVAPS_GETLIST      Transportation Lane
BAPI_PROCRELATION_GETLIST2      Procurement Relationship
And BADI
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/SAPAPO/CDPS_SIMCTRL      PP/DS Heuristic: Save/Merge/Delete Own Data      Product Overview, Product View, DS Planning Board
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/SAPAPO/CULLRTOEXPL      Enhancement for PP/DS PDS Explosion      Product Overview
/SAPAPO/POV_COL      POV: BADI for Columns      Product Overview
/SAPAPO/RRP_COVPARAM      Time Parameters for Receipts in the Days' Supply Calculation      Product Overview, Product View
/SAPAPO/RRP_IO_COL      User-Exit for Enhancement of the Order View      Product View
/SAPAPO/CDPS_FT      Configuration of Interface for Error-Tolerant Scheduler      DS Planning Board
/SAPAPO/PRODU_CONVEX      Product Number Conversion      DS Planning Board, Interactive SDP
/SAPAPO/PROD_DEPOBJ      Product Usages (Deletion Blocks)      DS Planning Board, Interactive SDP
/SAPAPO/CDPS_RC_CDAT      Change Curve Data for the Resource Utilization Chart      DS Planning Board
/SAPAPO/CDPS_MC_CDAT      Change to Curve Data for Product Stock Chart      DS Planning Board
/SAPAPO/SDP_INTERACT      SDP: Interactive Planning      Interactive S&D Planning
/SAPAPO/SDP_COLWIDTH      Planning Period Column Width Default      Interactive S&D Planning
/SAPAPO/SDP_SELECTOR      User Exits for SDP Selector      Interactive S&D Planning
/SAPAPO/SDP_SAVE      Data Save Operation Check      Interactive S&D Planning
/SAPAPO/ADVX      Use this BADI for complex calculations in Planning book      DP/SNP Macro Builder
/SAPAPO/CURTO_CREATE, /SAPAP/CURTO_SNP      PPDS and SNP PDS Creation
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MJ

Can explain tickets about production support with solution?

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regards
s ram

Hi
See this links
support issues
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https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/documents/a1-8-4/effective%20sap%20bw%20system%20management.pdf
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Hello friends,
I am new to DP support project in SCM5.0 version,can any one share with me my queries
1.what is my support rolles and responsiblities .in DP
2.can any one share with me any two critical issues in DP and how can you resole it

Hi Sivaram,
1. As a DP functional consultant you need to resolve all the incidents raised in APO DP module( Forecasting, lifecycle planning, master data in APO DP, Planning books, macros , release to APO SNP or R/3 or other systems, CVC maintenance etc) which will also include BW part of SCM -APO related to DP, like data extraction and back up into and from infocubes. You will also support all the interfaces realted to APO DP , for the APO related part of the interface.
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2 I found 2 crtical issues in APO DP support as below:
2.1 Sales history extraction data interafces from BW system used to have problems : technical problems of interface / jobs in BW running late, functional problems: sales history extract in BW not correct because various reasons
This used to lead to delayed job runs in APO and finally delayed forecasting and ptehr DP processes .
By proactive monitoring by BW team and taking appropriate actions for master data issues, this issue occurance frequency was reduced , but not completely eliminated.
2.2 Another major issue was related to back up process of APO DP planning data into infocubes. Finally by splitting the jobs as per daily, weekly and monthly bakc up procedure , we were able to resolve the issue.
I hope I have answered your queries.
Pleasse check and confirm.
Regards
Datta

Best Practices for APO Production Support

What are the best practices needs to be adopt for APO Production Support? in DP, SNP, PP/DS, CIF, APO-basis, APO -ABAP area?

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Qn: How to prepare for the job of DP Production support role?
My situation:
I have a good understanding of the functionality and have gone through the student guide
TO help you bainstorm:
1/what are the most useful documents that I need to get? Like Blue printing doc,configuration Doc
2.What should be my approach and Plan for the first week--Like first read extensively all teh documents or first speak to the APO consultant who participated in the implemenation
3.What are the various sources which help me prepare betetr for this role? I am very disappointed at not being able to find any book or documentaton focused on production support issues? Like the common ones running batch jobs etc.....
Ex: SDN forum,it tool box, Any material from help.sap.com
I am just trying to do my best.
Apart from the above issues please feel free to post any other relevant things tat I need to concentrate on
Thanks a lot

Hi,
In order to efficiently provide such supports, first of
all, understanding of the business process end to end
is mandatory.
Afterwards, try understanding the business master
data, configurations, enhancements etc.,
Later on, understand their pain areas etc., during the
implementation.
After collecting all such data, work out simulation
results so that during support, these can be extensively
utilised
Regards
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Can any explain APO -DP/SNP production support.

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