Can any one help me with CD/Audio disc playback problem on media center m8200n running Windows Vista

Question

I have HP Media Center m8200n Dest top running WINDOWS VISTA HOME PREMIUM 32 BIT edition.It  has MEDIA CENTER and MEDIA PLAYER. I experience problems with the computer being able to play CD music discs.  What happens is that the Disc will play only for 63 seconds exactly and then stop playing the track, the player will then skip tracks, settle on another one, play it for a few moments and then skip to the end and then play nothing. It gives me an error message that it cannot read the disc.  This happens with any and every standard store bought CD new or used. These CDs also do play on my laptop running basically same operating system.  This happens whether I trying to Play a disc or burn the disc to the hard drive.  The drives work great though as they do play DATA discs all the way through. MP3 discs play fine.  It also plays the DVD movies with no problem. Windows media player doesn't make it work, also installed VLC player and REALPLAYER to try some other players and they also don't work for music, only DVDs. They all only produce 63 seconds of music play back  from a disc. I've already tried Changing ENHANCEMENTS, UPDATING DRIVERS, UNINSTALLING THE DISC DRIVE and then re-installing back into WINDOWS but none of that helped. SYSTEM came with the integrated REALTEK HIGH DEFINITION AUDIO on the mother boad for multi channel playback options and I've downloaded those updated drivers again but that doesn't do anything.  Thinking it might be a hardware drive problem I purchased a new LG BLU-RAY DRIVE/BURNER super multi drive which plays fantastic for any video format from Blu-Ray to regular DVD format with the Power DVD software but the machine is causing even this new drive to have the same problem with the audio and it cuts out playing the audio disc within the same 63 seconds running audio disc. . There seems to be a software glitch and I'm wondering if you can help.  Also the sound card seems to work perfectly fine. I downloaded I-Tunes and copied over audio files to the computer via my flash drive and when I play those files from the hard drive, or even the sample windows media files which reside on the hard drive in MY MUSIC, all files play through perfectly, fully, and with great sound. Audio out jacks in back of computer work fine as also does the front head phone jacks upfront. Something in the software when playing a audio disc/file through the dic drives???? I've got hundreds of CD and it's a bummer not beng able to lay them through the system. Does anyone think moving from VISTA PREMIUM to a upgraded version like ULTIMATE or even going up to Windows 7 might solve problem??? What about the 32 bit verses 64 bit editions??? My system should be able to run in the 64 bit frame work also. THANK YOU in advance!!!

Answer 1

Hi,
All dimms work individually?  Did you run a bootable memory diagnostic to determine the reliability? Did you run a diagnostic on the hard drive?  I believe that your PC came with PC Doctor and that you can create a bootable diagnostic disk. Did you create that disk?  Be sure to purchase memory dimms from a manufacturer that will stand behind their product with a guarantee such as Crucial, Corsair or Kingston. Buy directly from the manufacturer and they will stand behind the guarantee. Be sure that all of the dimms are identical. Use CPU-Z to determine that the specifications are indeed identical.
You have some options to consider once you can stablize your PC for updating the BIOS.
Locate a hard drive and use the HP external recovery media to build a VISTA system. -- safest method
Use a VISTA repair disk and at the command prompt try executing the HP BIOS update (Admin). -- safe
Try a bootable BIOS update process as suggested at this site. --  less safe but doable
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT