Can any tell me why I can't connect to the App Store??

I have turned it off and back on I've even restored my iPod and still I can't download it keeps saying it cannot connect to iTunes but I can I get onto the App Store but that's about it?? Seem to be having problems since I up graded the software to the ios6 any help would be great

Can't connect to the iTunes Store

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  • HT1338 I have a macbook air which is 3 months old and I can't connect to the app store. Also safari can't verify almost any web page. pls tell me what to do

    when I bought my Macbook air out of the box ut needed a password and now I can't update because it will not connect to the app store and almost every web page safari can't verify
    Pls help me out with a solution
    thx
    Emile den Dunnen

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • I have a new ipad and everything works but can't connect to the app store. Itunes works and the wifi seems to be working but i get a blank white screen when i open the appstore.Nothing will load unter the features or charts tab. Any Suggestions?

    I have a new ipad and everything works but can't connect to the app store. Itunes works and the wifi seems to be working but i get a blank white screen when i open the appstore. Nothing will load unter the features or charts tab so i cant download any apps. Purchased and updates tab loads fine. Any suggestions?

    You would get better response from the iTunes community forum.
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  • Just installed the latest Yosemite update and though I hv wifi connectivity, I can't connect to the App store or Dropbox.  Any solutions?

    I've got wifi, but got error messages that say that there's no internet connection when I try to connect to the App Store.  Also, Dropbox has the same issues with not being able to connect.  ???

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Please take this step regardless of the results of Step 1.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

  • TS1368 I've updated my iPad to OS7 and now can't connect to the App Store. It works on my phone and interject connection is fine. Any thoughts?

    I've updated to OS7 on my iPad and now can't connect to the App Store.  The internet is working and it works on my phone, though slow;  is this an App Store problem or a problem with the software upgrade? Am I alone with this issue?

    belive it or not this worked for me:
    “Go to Settings > General > Date and Time > Set Automatically > Off. Set the date one year ahead. Try to update the apps again or press the button from Passbook. If you get an error message, go back to the Settings app and change Date and Time > Set Automatically back to On. Then go back and try again.”
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  • Safari cannot connect to the App Store so I can setup an RSS Reader.

    Let me be clear about a key point first - I can connect to the iTunes Store in the program, I can connect to the App Store in the program, and Safari has no problem acting as a browser.
    BUT, I want to use RSS feeds and this is where things fall down.
    If the Podcasts app is installed then all XML links to RSS feeds default to being opened in the Podcasts app, and I wouldn't mind this if the Podcasts app could actually display RSS feeds, but it can't. No problem, I'll just remove the Podcasts app.
    Now when I click on a link to an RSS feed, Safari gives me the following error,
    Cannot Open Page
    This is a link to an RSS feed. Would you like to search the App Store for apps that can display RSS feeds?
    And my options are Cancel or Search.
    I click Search, because when I find an RSS feed on a page I want to subscribe to I don't want to have that error again.
    The App Store opens and I almost immediately get the error,
    Cannot connect to iTunes Store
    However, once I click the OK option, the App Store works fine. I can connect to the App Store.
    So, I pick an RSS app anyway to install it. It downloads fine, and I go on browsing in Safari. I find another link to an RSS feed, and this pops up again,
    Cannot Open Page
    This is a link to an RSS feed. Would you like to search the App Store for apps that can display RSS feeds?
    Excuse me? I've already installed an RSS app... and by now I've installed 5 different apps in the hopes that at least 1 of them will do what Podcasts obnoxiously did before and claim the default app status for XML links.
    So, Safari works as a browser, the iTunes Store App works, and the App Store app works, but if Safari opens the App Store then I get an error. If I could somehow set which applications opened what links and document types then this wouldn't be a problem either because I could just manually set what I wanted, but I can't.
    ಠ_ಠ
    What the heck? Why was RSS ripped from Safari with nary a word, leaving in its place the pathetic Reading List function? Bookmarks are for reading later, RSS is for push to me updates, Reading List is just plain pointless and a waste of code. And why can't I set what programs I want to open what file types? /rant
    I've already tried the Change Date trick, the Reset All Settings trick, the Turn Off Genius trick, and every other trick I could find where ever the phrase, "Cannot connect to itunes store" popped up in these forums and on the web, and none of them work - I suspect that this is because the App Store does work fine normally for me.
    All I want is for Safari or an RSS program to open an RSS feed when I click on the link while browsing the web. Why is this so darn hard?

    Hi alèna,
    If you are having issues connecting to the iTunes Store, you may find the following article helpful:
    Apple Support: Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Regards,
    - Brenden

  • How can I get my iPod to connect to the app store again?

    Hi, my iPod touch 4th generation is not connecting to the app store. I put an app i would like to get and it loads for a few minutes and then says cannot connect to app store. Does anyone have any ideas of what I can do?

    See:
    Can't connect to the iTunes Store
    This previous discussion:
    Cannot connect to iTunes Store: Apple Support Communities
    ay be an Apple problem

  • My iPod (first generation) cannot connect to the app store nor iTunes. What can I do so that it connects again?

    My iPod (first generation) cannot connect to the app store nor iTunes. What can I do so that it can connect and I can install apps or music once more? Also, when I go on the internet and try to search solutions, it freezes and I have to hold the power button for 20 seconds for it to go to lock screen. Any solutions?

    Safari does work, right?
    Can't connect to the iTunes Store
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight
    It appears you have the original, 1G, iPod, You can update as far as 3.1.3 here:
    Purchasing iOS 3.1 Software Update for iPod touch (1st generation)       
    https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage
    Identifying iPod models

  • Can not connect to the app store

    Hi all,
    I hope one will be able to give me more help than the apple support team.
    I've installed the update on my two computers.
    On the IMac it is working fine in several account.
    On my MacBook Pro, the app is stuck on"Can not connect to the app store".
    I've tried the suggestions of the help menu, and from some discussions. I even reinstalled the ocmbo update.
    Nothing happens.
    If somebody has some clue?
    Thanks in advance.
    arno

    HI and welcome...
    Download and install the v10.6.6 combo update available here.
    http://support.apple.com/kb/DL1349
    Then repair permissions.
    Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. As long as you see, "Permissions Repair Complete" when it's finished... you're done.
    If you see any warnings re: SUID messages, they can be safely ignored, information here: http://support.apple.com/kb/TS1448?viewlocale=en_US

    Carolyn

  • Since upgrading to yosemite, I can't connect to the app store (or icloud).

    I have a Macbook air, early 2014.
    Since upgrading to Yosemite, can't connect to the App Store (Message: Your device or computer could not be verified. Contact support for assistance. ) or to iCloud ( You can’t sign in at this time. Try signing in again.).
    I have another Macbook air (late 2013)  running mavericks that is connecting without any problem. I can also login in two different iPads (iOS 8), one iPhone (iOS 8) and in icloud.com.
    Have spent more than one hour with support on the phone. Tried safe boot, login with a different apple id, reseting pram,  running disk utility... No success.
    I could upgrade to Yosemite 10.10.1 by restarting without the need to insert the apple id, so I am with the latest version running. Still no success.
    Any ideas ?
    Many thanks,
    Alysson

    If you haven't already done so, please connect to a different network, such as a public hotspot, and test. Otherwise, see below.
    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Please take this step regardless of the results of Step 1.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

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