Can anyone get a straight answer from Openreach......

Is there anyone or anywhere you can get a straight answer from openreach on when a cabinet wil be connected?
I think I know whats going on. They are connecting exchanges to meet targets but not bothering with cabinets. Exchange connected = Fibre in area but the reality is very different.
I know this isnt an openreach forum but this seems to full of knowledgeable and helpful people. Maybe somone can find out when we can expect a power cable to be plugged into our cabinet. Seems to be most of our town that despite being 'enabled' cant get connected

Hi Huwflet,
There may not be any road to dig up and even if there is there are only very limited situations where permission is required.
Try contacting www.superfastlancashire.com they may be able to help you.
Lancashire County Council has agreed a £62.5m project with BT. Fibre will be extended to 97% of premises by the end of 2014.
BT will contribute £30m to the project while £10.8m will come from BDUK, with £16.5m from the European Regional Development Fund (ERDF) and £5.2m from local councils.
Best regards,
dfenceman

Similar Messages

Why can't we get a straight answer from Apple about updater issues?

Why are there thousands and thousands of posts from people all having the same issue? We try to update IPod software using latest updater, and it causes IPod to no longer be recognized. All we want is someone from Apple to FIX THE PROBLEM! Yet all we get are refferals to complicated articles that never seem to work for at least half the people. Clearly it is a problem with these updaters. WHY IS APPLE NOT FIXING THIS ISSUE? Can anyone give me a straight answer!?

Hi Wolf,
Welcome to Apple Discussions
"thousands and thousands of posts"
There are roughly 10,300 thread with 50,000 posts in the iPod Nano forum, and there are probably another 500,000 who don't even know it exists. I don't there there has been a thousand posts on the updater issue. It may seem like thousands upon thousands, but don't forget; you're at an Apple Support Forum.
"All we want is someone from Apple to FIX THE PROBLEM!thousands and thousands of posts"
There's no need to "shout". I don't think Apple is going to hear you from shouting in a user to user forum. Nor will you probably get a answer (here) from Apple for the same reason. I have a -------- (straight) answer for you. I don't know what's going on specifically (no one really knows in this forum because they are all users. Anyone who would know won't say), but I can assure you that Apple isn't ignoring the issue. They are the quickest to respond to any problem that comes their way. If you would like to get Apple's attention, I don't suggest ranting and raving in the iPod user to user forum. I suggest submitting polite feedback to Apple here.
Jon

Why is it impossible to get a straight answer from...

Ok so they have finally pulled the plug on 'some equipment' that screwed up the internet for anyone using BT Internet for the past week. Why can't they give us a detailed honest incident report? Are they hiding something?
Simply stating they removed some faulty equipment doen't tell us anything. Was it replaced, was it fixed or just removed?
What was this equipment and if removing it fixed the problem, why was it installed?
Its like trying to get blood out of a stone with BT, are they now owned by GCHQ?

Why does it matter what the problem was or what the fix was. Why would you expect any company to tell you what it was? If a water pipe burst all you would be told is that a pipe burst and it was fixed. Not what type of pipe or diameter of pipe or what it was made of or connected to etc etc.
Would it make any difference to the end result if you knew what the "piece of equipment" was or what the fix was. By knowing would YOU be able to either have prevented it happening or prevent it in the future. All you really need to know is whether or not it is fixed.
The way you are going on about it, no doubt BT had something to do with the JFK and the grassy knoll.

The ONLY thing I want an iPad to do...and I can't get a straight answer

Hello, all!!
I am a musician who performs live acoustic cover gigs 3-5 nights a week. My act is a little different than most in that I will try just about ANY song that comes up as a request. I'm able to nail a large percentage of requests because I've built up a large database of Windows Notepad chord/lyric charts that I keep on my Windows laptop. I really loathe backing tracks in live performance and i don't use any, but the laptop on stage with me makes it look as though I'm using it for musical assistance - when in fact it's just a songbook. It's big, clunky, casts a bright light and looks like ****. It also requires that I set up a stand, etc...I have dreamed of something like the iPad to come along where I can mount it to my mic stand and discretely tab through songs and read the charts without having the freaking laptop up there with me. Sounded like the iPad was a dream come true until I heard that it DOESN'T READ .txt FILES such as those simple ones in Notepad???? I want to be able to do an alpha search just like I do in my contacts list on my iPhone. Why on earth wouldn't Apple make something so universal and necessary? I have over 1000 song files labelled by artist and I need to be able to tap the first letter of the artist and the scroll to the song then tap it and have the .txt lyric/chord chart pop up and scroll. Is it true that ipad won't do this?? I'm so disappointed. I mean, even a KINDLE will do this (but the screen's too small)...ugh

Hi, and welcome to Apple Discussions.
You can certainly do what you're describing with an iPad but you'll need additional software and you'll have to do a bit of transference work. Just get either HanDbase or Bento for the iPad and set up your database using the text files you already have. It will require you to set it up initially but most of it will be copying and pasting from your text files. However, since you have so many it will take awhile. HanDbase does import other databases so maybe creating this on your Windows machine first would be easier.
It sounds like you've created something of a proprietary system to view your text files, so you shouldn't be surprised that transferring it to another system (and the iPad is very much in a different galaxy than Windows) will involve some work. It's not difficult, but with over a thousand files it will be tedious, I admit.
Another way would be to use an iPad app that links the iPad by wifi to a computer. Then you would be basically doing the same thing you're doing now, accessing the folder where you text files reside alphabetically by artist name. However, you would need two things, wifi and your current computer, even though it could be located off stage. That is probably not something that you can gaurantee, the wifi part I mean.
There are also apps that allow you to transfer files to the iPad and use that app to then view them. These apps also let you set up folders (or virtual folders) on your iPad. You can then view any files in the folders as you would from Windows. Since text files are universally viewable, they'd be available to your iPad this way. However, this method only allows you to view the text file. It can't do anything else but view the thing. So if you need to do things with the text files after opening them, then the database option seems the only one for you if you want to go the iPad route.
Hope that's somewhat helpful and straightforward. Good luck. Definitely check it out thoroughly first before investing in the iPad, though.

Where is my back-ordered phone? Can't get a straight answer about my order

Where is my phone? I ordered the iphone 6 on the phone with a Verizon rep and had a del. date of Oct 7. Ordered on release date, Sept 19.
Every time I call, since there is no notice whatsoever in my bill or account that this happened, its a different story each time, but no tracking number, no confirmation email that it is shipped. It should have been shipped days ago!
I have the email with the confirmation number and completed order with details from Sept 19. in an email. Verizon account: Zippo. Others have gotten the phone early and ordered when I did. What is going on? I'm fed up with this and about to just withdrawal the order. This was supposed to be my first smart phone, and should not be aggravating. IF Verizon would be smart enough to recognize that, I'd be a new smart phone customer. I've been with the company 13 years! Supposedly "qualified" for their "loyalty customer" plan even. Never thought I would have this many company reps say either vague or outright stupid things like it was shipped only to find out they were reading the order for the case for the non-delivered phone. I can read the information correctly, but the people paid to do this can't? I mean, it is their job to accurately read an order, isn't it? I call every week or twice this past wk since I expected a confirmation email on shipping. What is going on? I'm positive they messed up my order and won't admit it so I won't get the order. I'm bowing out if that is the case.

I know how important it is for you to confirm your new phone is on the way, waitingstill. We definitely don't want to see you leave! I sent you a private message. Please check your inbox here in the forums to reply with the details I'll need to ensure your phone is on the way.
JenniferH_VZW
Follow us on Twitter www.twitter.com/vzwsupport

Can anyone get my skype name from anywhere in the ...

i have had a chap on my skype from florida america, i asked how he managed to get my name, he said he has just joined skype and picked my name out, could you please tell me how he managed to get my name

He probably went and typed up a random username/name in the Skype directory and happened to click on your contact and started chatting to you

Can't get a strait answer from Verizon on loyalty program

I've called Verizon several times regarding how best to get monthly charges more in line with the true value of the services. It seems (like most companies) Verizon wants you to spend more and more each month on phones, plans, etc. but the value just isn't there. I was paying $175/mo. for 2 phones and a 4GB plan with Verizon. Does that make sense? I've talked to no less than 5 Verizon reps and only 1 person has mentioned the loyalty program. This is exactly what I've been looking for yet Verizon doesn't want folks to know about this.
So, here's the loyalty plan from Verizon: for each line, you get 2GB of data plus unlimited voice and texts for $60/mo. I suspect this also requires a contract. I don't know how long you have to be with Verizon though I've been with them for 10 years. Course there are the usual ancillary charges over/above this, i.e., taxes, insurance etc., but this is more in line with what I expect.
When I've discussed this plan with reps, there have been deliberate attempts to push me into plans with higher fees which is exactly what happened to me though I was told I would be able to recover $25/mo. from each phone as they were out of contract. The net was the 10GB plan for $180/mo was going to be more like $130 for me. Alas, that was incorrect information and I've since cancelled the new contract and went back to an older plan. So, what's a consumer to do. Wait. Complain - complain loudly in fact. This is unacceptable and loyalty and value should mean something.
I will update this thread as events unfold. If you've experienced this same or similar issues with Verizon, please speak out. A collective voice is much stronger than individuals.

AkumalLarry wrote:
A collective voice is much stronger than individuals.
This is certainly true, however a collective INFORMED voice is much stronger. People who fail to confirm/understand details of agreements which the sign and THEN complain about them is not all that strong.
The single line plan is just that, a single line plan. It is not a "loyalty" plan nor is it advertised as such. I believe there is still a "loyalty" plan which is not normally advertised which is unlimited talk/text and 1 GB of data for $50/month.

Restricted Skype Account - Can't Get a Straight An...

Hello all,
Hoping someone here can help. I've had my Skype account for several years now, recently I logged into the Skype website (not the application) only to discover my account has been restricted - I can no longer purchase skype credits NOR can I even unlink my linked Microsoft or Facebook accounts.
So I promptly check support regarding this and send a support ticket in, asking for details as to why my account has been suspended and what to do to remove the restriction. I get this answer which doesn't really tell me anything at all:
"Our automatic systems detected that activities which are contrary to Skype's Terms and Conditions have taken place via your Skype account. As a result, your account has been restricted and will remain restricted until further notice.
For details on Skype's Terms of Use, please click on this link."
Well, that doesn't help. I'm pretty sure I'm the only one who has access to my Skype account and I'm pretty sure I never broke the Terms of Use. And now apart from starting a new ticket Skype isn't responding to me...
Has anyone else been in this situation where their automated system may have flagged your account incorrectly? How did you go about contesting it? I can't seem to get any straight answers from Skype apart from "Read the Terms of Use"
Any help would really be appreciated in this matter.

Well I was able to exchange a few more emails with them, and the basic jist is this:
- Their automated system flagged my account for some activity or another - I still don't know what exactly in the terms of use I supposedly broke - the only answer I have been given is that I did something against the terms of use that set off their automated system to put my account into restriction. The only answer I'm given is always "Read the terms of use for more details" Why can't they just tell me what exactly was flagged?
- They indicated that my account is "under investigation" but gave no timeframe for when this would be completed.
- While my account is under investigation, I cannot unlink my Microsoft or Facebook accounts from Skype. This is concerning for me since both my MS and Facebook accounts are in good standing and I don't want a dud Skype account linked to them if it comes to it.
- Their recommendation - create a new account, which really doesn't solve anything at all. And even if I did create a new account, not only will I have to undergo the hassle of importing all my old contacts, but I won't even be able to link my FB or Microsoft accounts either since they are stuck on the old account.
So I'm at a point where I don't know what to do. Skype support is basically saying I did something bad but won't tell me what. They say my account is being investigated but can't give me a timeframe for it to finish, and basically when I ask what can be done they shrug their shoulders and telling me to create a new account. I'm extremely frustrated at this point but I really don't know what I can do anymore.
Any thoughts or advice would be great in this regard.

I can't get anything to print from my ipad mini since I got the new update. Does anyone know how to remedy this situation? Thanks.

I can't get anything to print from my ipad mini since I did the software update. It recognizes the printer, but nothing happens when I tap print. Can anyone help with this situation? Thanks!

Hi Justinescc,
The bottom of this article contains some steps you can try if you're unable to AirPrint:
AirPrint Basics
http://support.apple.com/kb/HT4356
Cheers,
- Ari

Why can't I get a straight answer re: Multi Room DVR and HD Boxes

A rep that I spoke w/ on the phone and the website tells me that the HD set top boxes are not compatiable w/ the Multi Room DVR. But they are working on it. A rep I chatted w/ today told me they definitely WILL work together. Why can't I get a straight answer?? And what IS the correct answer? I want to switch to FIOS and I really like the Multi Room DVR option, but I don't want my 1 of my 2 main TVs to be w/o HD. And since the Multi Room Box is HD why wouldn't it be compatiable w/ the HD boxes??
Does anyone know what's going on w/ this?? Thanks!

Joe01880,
And that info is out of date, whether it is on Verizon's website or not. If you have the latest level of the IMG (1.6), then, as confirmed one post above yours, that the HD STB is now supported, and works. This has been posted in multiple posts on multiple forums, so I believe that it is accurate. But I do not have the 1.6 level so I cannot confirm that personally, I can only repeat what other posters in this and other forums have said. For example:
http://www.dslreports.com/forum/r21081661-Multiroom-DVR
http://www.dslreports.com/forum/r21059693-With-16-update-HD-Shareing
http://www.dslreports.com/forum/r21052654-MultiRoom-DVR-Question
http://www.dslreports.com/forum/r20906318-Some-new-features-coming-w-IMG-16
http://www.highdefforum.com/showthread.php?t=78850
http://www36.verizon.com/fiostv/MyAccount/Members/Newfeatures.aspx
Note that the last one is a Verizon site.
Justin
Verizon FiOS TV, Internet, and phone
Keller, TX
Message Edited by Justin on 09-09-2008 04:20 PM

HT201301 I'm trying to convert an m4a voice note to either mp3 or wav and can't seem to get a straight answer on how to do it without a lot of jargon. Would appreciate the help.

I'm trying to convert an m4a voice note to either mp3 or wav and can't seem to get a straight answer on how to do it without a lot of jargon. Would appreciate the help.

Yes it does.
Audio formats supported: AAC (8 to 320 Kbps), Protected AAC (from iTunes Store), HE-AAC, MP3 (8 to 320 Kbps), MP3 VBR, Audible (formats 2, 3, 4, Audible Enhanced Audio, AAX, and AAX+), Apple Lossless, AIFF, and WAV
http://www.apple.com/ipad/specs/

HT4759 can anyone get their email from icloud using their android tablet?

can anyone get their emial from i cloud when using their android tablet//

i downloaded a CardDav app but it wants to know what my server name or URL is and I have no idea what server is needed? from my android tablet server? I have a verison ellipse7 i just rec'd yesterday and this is all new to me; and just newbie to iPhone from just two weeks ago.
AFter the server name it asks for user name and password - I assume that is for the iCloud email account, right?
Carol

How can I get the "text" field from the actionEvent.getSource() ?

I have some sample code:
import java.awt.*;
import java.awt.event.*;
import javax.swing.*;
import java.util.ArrayList;
public class JFrameTester{
     public static void main( String[] args ) {
          JFrame f = new JFrame("JFrame");
          f.setSize( 500, 500 );
          ArrayList < JButton > buttonsArr = new ArrayList < JButton > ();
          buttonsArr.add( new JButton( "first" ) );
          buttonsArr.add( new JButton( "second" ) );
          buttonsArr.add( new JButton( "third" ) );
          MyListener myListener = new MyListener();
          ( (JButton) buttonsArr.get( 0 ) ).addActionListener( myListener );
          ( (JButton) buttonsArr.get( 1 ) ).addActionListener( myListener );
          ( (JButton) buttonsArr.get( 2 ) ).addActionListener( myListener );
          JPanel panel = new JPanel();
          panel.add( buttonsArr.get( 0 ) );
          panel.add( buttonsArr.get( 1 ) );
          panel.add( buttonsArr.get( 2 ) );
          f.getContentPane().add( BorderLayout.CENTER, panel );
          f.setDefaultCloseOperation( JFrame.EXIT_ON_CLOSE );
          f.setVisible( true );
     public static class MyListener implements ActionListener{
          public MyListener() {}
          public void actionPerformed( ActionEvent e ) {
               System.out.println( "hi!! " + e.getSource() );
               // I need to know a title of the button (which was clicked)...
}The output of the code is something like this:
hi! javax.swing.JButton[,140,5,60x25,alignmentX=0.0,alignmentY=0.5,
border=javax.swing.plaf.BorderUIResource$CompoundBorderUIResource@1ebcda2d,
flags=296,maximumSize=,minimumSize=,preferredSize=,defaultIcon=,disabledIcon=,
disabledSelectedIcon=,margin=javax.swing.plaf.InsetsUIResource[top=2,left=14,bottom=2,
right=14],paintBorder=true,paintFocus=true,pressedIcon=,rolloverEnabled=true,
rolloverIcon=,rolloverSelectedIcon=,selectedIcon=,text=first,defaultCapable=true]
I need this: "first" (from this part: "text=first" of the output above).
Does anyone know how can I get the "text" field from the e.getSource() ?

System.out.println( "hi!! " + ( (JButton) e.getSource() ).getText() );I think the problem is solved..If your need is to know the text of the button, yes.
In a real-world application, no.
In a RW application, a typical need is merely to know the "logical role" of the button (i.e., the button that validates the form, regardless of whether its text is "OK" or "Save", "Go",...). Text tends to vary much more than the structure of the UI over time.
In this case you can get the source's name (+getName()+), which will be the name that you've set to the button at UI construction time. Or you can compare the source for equality with either button ( +if evt.getSource()==okButton) {...}+ ).
All in all, I think the best solution is: don't use the same ActionListener for more than one action (+i.e.+ don't add the same ActionListener to all your buttons, which leads to a big if-then-else series in your actionPerformed() ).
Eventually, if you're listening to a single button's actions, whose text change over time (e.g. "pause"/"resume" in a VCR bar), I still think it's a bad idea to rely on the text of the button - instead, this text corresponds to a logical state (resp. playing/paused), it is more maintainable to base your logic on the state - which is more resilient to the evolutions of the UI (e.g. if you happen to use 2 toggle buttons instead of one single play/pause button).

How Can I get multi column values from dynamic search help?

Hi Gurus;
I'm using dynamic search help in my program.
I want to get multi column values from search help. But I dont know solution for this issue.
I'm using F4IF_INT_TABLE_VALUE_REQUEST FM.
How Can I get multi column values from dynamic search help?
Thanks.

Believe it or not, the same FM worked for me in a dynpro. I will try to explain here how it works in custom screen and then you can do your work for other screens or program types. I am not going to write my actual work but will explain in general.
I have 4 fields (FLD1, FLD2, FLD3, FLD4) and i made the search based on FLD2 and when user click on a line (could be any field), then this would bring the line on to the screens.
There are like 3 steps.
You have your value_tab for my fields FLD1, FLD2, FLD3 and FLD4. This is just the data that we pass into the FM. (data: IT_VALTAB type table of ZVAL_TABLE)
Next map the screen fields into an internal table (data: It_dynpfld type table of dselc ). I also have other internal tables defined (just to keep it straight, i will be putting here) data: It_return type standard table of ddshretval.
Next step is to call the function module. Make sure you have values in IT_VALTAB.
call function 'F4IF_INT_TABLE_VALUE_REQUEST'
exporting
        retfield        = 'FLD2'
        value_org       = 'S'
      tables
        value_tab       = It_VALTAB
        return_tab      = It_return
        dynpfld_mapping = It_dynpfld
      exceptions
        parameter_error = 1
        no_values_found = 2
        others          = 3.
    if sy-subrc <> 0.
      message id sy-msgid type sy-msgty number sy-msgno
      with sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
    else.
      perform get_selected_fields tables It_return.
    endif.
The code within the perform GET_SELECTED_FIELDS - We need to map the result fields after user selects it. The code goes like this. This is step is to update the dynpro fields.
I need a internal table as well as a work area here. like,
data: lt_fields type table of dynpread,
        la_fields type dynpread.
field-symbols: <fs_return> type ddshretval.
so fill out LT_FIELDS from the IT_RETURN table
loop at lt_return assigning <fs_return>.
    la_fields-fieldname = <fs_return>-retfield.
    la_fields-fieldvalue = <fs_return>-fieldval.
    append la_fields to lt_fields.
    clear: la_fields.
endloop.
Call the FM to update the dynpro
call function 'DYNP_VALUES_UPDATE'
    exporting
      dyname               = sy-repid
      dynumb               = '1002' "This is my screen number. You could use 1000 for selection screen (hope so)
    tables
      dynpfields           = lt_fields
    exceptions
      invalid_abapworkarea = 1
      invalid_dynprofield = 2
      invalid_dynproname   = 3
      invalid_dynpronummer = 4
      invalid_request      = 5
      no_fielddescription = 6
      undefind_error       = 7
      others               = 8.
if sy-subrc <> 0.
    message id sy-msgid type sy-msgty number sy-msgno
            with sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
endif.
good luck

No Mail. I can not get or send mail from my iPhone,iCloud, or mail on the desktop. Password is correct i can get into iCloud but not able to get mail.

I can not get or send mail from my iPhone, iCloud, and desktop mail. All are the same account, password is right and working. When the problem first happened I updated to a new password.
The Mail and the phone are telling me ( "The iCloud IMAP server “p99-imap.mail.me.com” rejected the password for user “k****n******2”}
From the iCloud account i get a message saying mail could not be loaded and the details. Which i have copyed below.
Any thoughts or anyone I can ring ? This was a paid for mobile me account.
Thanks
Running 10.72
ORIGIN
server
TYPE
error
BUILDNUMBER
1FCS29.34215
TIME
Sun Dec 11 2011 10:49:50 GMT+0000 (GMT)        (1323600590380)
HOST
www.icloud.com
USERAGENT
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_2) AppleWebKit/534.52.7 (KHTML, like Gecko) Version/5.1.2 Safari/534.52.7
PRSID
217870346
RECENTLOGMESSAGES
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: MAIL in main()
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: --> Request 1:   POST to https://p99-mailws.icloud.com:443/wm/preference, headers: Content-Type=text/plain, body: (omitted)
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: Request out: /wm/preference-list-->1323600562085/1
          params: {"locale":"en-us","timeZone":"Europe/Dublin"}
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Object:sc1074:dispatch('load content')
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: "2.0 Waiting for Content" handled event 'load content' (no transition)
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Module: Attempting to load 'addresses'
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Module: Module 'addresses' is not loaded, loading now.
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Module: Loading JavaScript file in 'addresses' -> '/applications/mail/frameworks/addresses/en-us/1FCS29/javascript.js'
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Object:sc3099:initStatechart()
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: -> entering "9 Address List Not Visible"
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: --> Request 2:   GET to https://p03-contactsws.icloud.com:443/co/addressbook/?order=first,last&locale=en _US, headers: Content-Type=text/plain, body: (omitted)
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Module: Module 'addresses' finished loading.
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Module: Evaluating and invoking callbacks for 'addresses'.
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: SC.Module: Module 'addresses' has completed loading, invoking callbacks.
Sun, 11 Dec 2011 10:49:22 GMT: DEBUG: APPLICATION: Received applicationWillBecomeActive
Sun, 11 Dec 2011 10:49:23 GMT: WARN: APPLICATION: Received applicationDidBecomeActive
Sun, 11 Dec 2011 10:49:23 GMT: DEBUG: <-- Response 2: 200 (1257ms), headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8 body: (omitted)
Sun, 11 Dec 2011 10:49:25 GMT: DEBUG: willReceive: Status:500, Request:/wm/preference
Sun, 11 Dec 2011 10:49:25 GMT: DEBUG: Got HTTP 500 : Redirecting request: /wm/preference : Redirect count:1
Sun, 11 Dec 2011 10:49:25 GMT: DEBUG: --> Request 3:   POST to https://p99-mailws.icloud.com:443/wm/preference, headers: Content-Type=text/plain, body: (omitted)
Sun, 11 Dec 2011 10:49:25 GMT: DEBUG: Request out: /wm/preference-list-->1323600562085/1
          params: {"locale":"en-us","timeZone":"Europe/Dublin"}
Sun, 11 Dec 2011 10:49:29 GMT: DEBUG: willReceive: Status:500, Request:/wm/preference
Sun, 11 Dec 2011 10:49:29 GMT: DEBUG: Got HTTP 500 : Redirecting request: /wm/preference : Redirect count:2
Sun, 11 Dec 2011 10:49:29 GMT: DEBUG: --> Request 4:   POST to https://p99-mailws.icloud.com:443/wm/preference, headers: Content-Type=text/plain, body: (omitted)
Sun, 11 Dec 2011 10:49:29 GMT: DEBUG: Request out: /wm/preference-list-->1323600562085/1
          params: {"locale":"en-us","timeZone":"Europe/Dublin"}
Sun, 11 Dec 2011 10:49:33 GMT: DEBUG: willReceive: Status:500, Request:/wm/preference
Sun, 11 Dec 2011 10:49:33 GMT: DEBUG: Got HTTP 500 : Redirecting request: /wm/preference : Redirect count:3
Sun, 11 Dec 2011 10:49:33 GMT: DEBUG: --> Request 5:   POST to https://p99-mailws.icloud.com:443/wm/preference, headers: Content-Type=text/plain, body: (omitted)
Sun, 11 Dec 2011 10:49:33 GMT: DEBUG: Request out: /wm/preference-list-->1323600562085/1
          params: {"locale":"en-us","timeZone":"Europe/Dublin"}
Sun, 11 Dec 2011 10:49:37 GMT: DEBUG: willReceive: Status:500, Request:/wm/preference
Sun, 11 Dec 2011 10:49:37 GMT: DEBUG: Got HTTP 500 : Redirecting request: /wm/preference : Redirect count:4
Sun, 11 Dec 2011 10:49:37 GMT: DEBUG: --> Request 6:   POST to https://p99-mailws.icloud.com:443/wm/preference, headers: Content-Type=text/plain, body: (omitted)
Sun, 11 Dec 2011 10:49:37 GMT: DEBUG: Request out: /wm/preference-list-->1323600562085/1
          params: {"locale":"en-us","timeZone":"Europe/Dublin"}
Sun, 11 Dec 2011 10:49:40 GMT: DEBUG: willReceive: Status:500, Request:/wm/preference
Sun, 11 Dec 2011 10:49:40 GMT: DEBUG: Got HTTP 500 : Redirecting request: /wm/preference : Redirect count:5
Sun, 11 Dec 2011 10:49:40 GMT: DEBUG: --> Request 7:   POST to https://p99-mailws.icloud.com:443/wm/preference, headers: Content-Type=text/plain, body: (omitted)
Sun, 11 Dec 2011 10:49:40 GMT: DEBUG: Request out: /wm/preference-list-->1323600562085/1
          params: {"locale":"en-us","timeZone":"Europe/Dublin"}
Sun, 11 Dec 2011 10:49:44 GMT: DEBUG: willReceive: Status:500, Request:/wm/preference
Sun, 11 Dec 2011 10:49:44 GMT: DEBUG: <-- Response 7: 500 (4248ms), headers: Content-Type=text/html body: (empty)
Sun, 11 Dec 2011 10:49:44 GMT: DEBUG: Request in: /wm/preference-list-->1323600562085/1,500,4249ms
Sun, 11 Dec 2011 10:49:44 GMT: DEBUG: ServerPreferencesDataSource.retrieveResponse error = -1/500/guid=serverPrefsGuid
Sun, 11 Dec 2011 10:49:44 GMT: ERROR: CoreMail handled error 13002 before exiting Mail

Spent at least 40 min talking to apple support, to sort it out. luckly not at my cost. After trying lots of things and speaking to a higher grade support person I was given a temp password which did the trick. I then was able to reset that with my own password.
The impression i got was no one knowns what the problem is and resetting the password at the apple end works. Not sure if you would be able to self fix.

Can anyone get a straight answer from Openreach......

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