Can anyone help diagnose what could be wrong with my form?
Hello,
I created this form last year and it was working just great. I emailed it to the main user and he used it successfully for months. His computer crashed and he had to reload stuff. Since then there has been trouble. The forms looks just fine to me. I email it to him - or anyone including myself - or even save it to disk and try to open it and the weirdest thing happens. All the typewritten stuff is gone and all that shows up are the boxes etc.
This (for me) was a complicated form and I have no idea how to diagnose and correct this trouble. I don't understand how it could look fine on my screen - but when I email it and then open the same file all the text is gone. I don't know what I am missing. Any help would be so appreaciated. I know just enough to have created this form and that's about it.
Thanks in advance!
Eileen
Does the main user of your form have Reader or Acrobat? Reader does not save data in the form fields (only view and print) unless the PDF has been Reader-enabled in Acrobat 8 Pro. or Acrobat 9. Also, if the form was Reader-enabled, and the main user did a Save As then the form will no longer be Reader-enabled.
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