Can anyone help? I have downloaded and installed the QuickTime MPEG-2 Component but it doesn't work.

I purchased the QuickTime MPEG-2 component for Quicktime as I am using Snow Leopard (10.6.8) and I want to be able to via MPEG-2 transport streams.
I paid £14.00 - everything downloaded and installed fine but it doesn't work and I am still unable to view the transport streams in Quicktime even though according to the website this is want the component will let me do.
I have rebooted several times, reinstalled both Quicktime and the MPEG-2 component and still nothing.  I have then spent ages going around and around in circles on the website trying to find a way of emailing customer services or technical support to get some assistance but I just always end back in the same place no further forward.
Please can anyone else offer any suggestions - either how I can get it working or how I can get my £14 back from Apple!!

I purchased the QuickTime MPEG-2 component for Quicktime as I am using Snow Leopard (10.6.8) and I want to be able to via MPEG-2 transport streams.
I paid £14.00 - everything downloaded and installed fine but it doesn't work and I am still unable to view the transport streams in Quicktime even though according to the website this is want the component will let me do.
1) Suggest you reread the "Feature" details for the QT MPEG-2 Playback Component paying particular attention to the paragraph titled "Can transport streams be played?" which clearly states that this codec does NOT support the playback of transport stream (TS) files.
2) This codec can only be used with "classic" QT apps such as the QT 7 player, GarageBand, or third-party apps like the free MPEG Streamclip app.
3) The VLC player intrinsically supports TS files. MPEG Streamclip with the QT MPEG-2 Playback Component installed supports TS file playback.
4) MPEG Streamclip with the QT MPEG-2 Playback Component installed can also resave muxed TS file content as muxed program stream (PS) content which is then "playback" compatible with both QT 7 and QT X players (assuming you select an audio compression format compatible with both) or convert the muxed TS content to QT "edit" compatible compression formats if desired.
Please can anyone else offer any suggestions - either how I can get it working or how I can get my £14 back from Apple!!
Apple seldom makes refunds to people who successfully purchase software which they do not really understand how to use—cavaet emptor. It is difficult to make suggestions here without knowing more about your personal preferences and/or work flow requirements. I personally would keep the codec to enhance various playback, conversion, and editing options on my Mac.

Similar Messages

Maybe you are looking for