Can anyone help Me? After system Restore

I have a H215 Desktop running Win7 and never got any CD discs with this PC
I had to do a System restore useing  Lenovo Rescue (hiddin partion)
and of course now MS Office wants my license Key for my office suite
Is there anyway to find this key? or can it be read off the ODM?
Please help I do not wish to have to pay MS for something this PC came with

hi robathome,
Welcome to Lenovo Community!
Sorry to hear what happened
I tried checking your computer's reference here.
  It seemed that your computer was originally configured to have a trial MS Office 2010.
Your computer came with an Office Software 2010 but the Product Key has to be purchased.
If you have purchased a product key before through Lenovo then it should came with a card with a Product key on it or check the receipt you got from this computer You should have an MS Office on the receipt since its a separate purchased from Lenovo.
-Or-
if the computer was purchased from Retailers I would say check it with them about the Office that you used before.
Hope this helps,
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
Follow @LenovoForums on Twitter!

Similar Messages

  • Iphone5 - lost my contacts when moving from BT Yahoo to BT Mail. I do not back up to iCloud and I did not use my mail account for contacts.  Can anyone help to find and restore my contacts?

    IPhone5. I have lost my contacts when moving from BT Yahoo to BT Mail. I do not backup to iCloud and do not use my mail account to store contacts.  Can anyone help find the contacts on my phone and restore them?

    Contacts are designed to be synced to a supported application on the computer or a cloud service like Gmail, iCloud, or an Exchange server.
    Have you failed to use the device as designed?

  • Can not open itunes after system restore????

    Hi There,
    I recently used system restore to fix some problems with my computer. After that, everything runs well except itunes. Whenever I double click on itunes, it prompts error box "itunes encountered a problem and needs to close, we are sorry for any inconveniences" and gives me options of sending the problem to Microsoft or not. I am using Real player now but it is way worse than itunes. Please help me. Thank you so much
    Have a great day.
    Ibm Thinkpad T42    

    hi melissa!
    Hey- Im having the same problem with itunes. After I did a system restore, I get the same error over and over again
    hmmmmm. if you system restore over a fresh itunes install (or QuickTime install), you can strip out installation registry entries for itunes. (people typically get the "some of the required files are missing" message after doing that though.)
    (MS) Frequently Asked Questions Regarding System Restore in Windows XP
    let's try scraping your existing itunes and quicktime out of there, and reinstalling.
    first, download and install the Windows Installer CleanUp utility. (we will be using it later on.)
    next, use the complete uninstallation instructions in the following document to remove your existing itunes and QT:
    Trouble installing iPod, iTunes, or QuickTime software in Windows
    if you run into trouble on one of the uninstalls, use Installer CleanUp to remove the installation configuration information for the program that is giving you grief, and then use the complete uninstallation instructions as a guide to a manual removal of leftover program files and folders.
    even if you don't run into trouble, run Windows CleanUp after you've completed the uninstalls, to check to see if there's any leftover itunes or QT installation configuration information on the PC. (if you find any, remove it.)
    reboot the PC. download and save a fresh copy of the itunes installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
    iTunes 6.0.4.2 Installer
    if that install goes through okay, does your itunes launch properly again?
    love, b

  • Can't update FF after system restore sent it back to previous version

    Hello,
    I had to do a system restore this week due to a non-FF-related issue. After the System Restore, I can no longer update FF. <b>I would do a clean install BUT I've done a bunch of customizations (UI [The top part of my FF looks like this: http://i.imgur.com/NG1EA8D.jpg , and I really want to keep it looking that way], zooming settings, cookie exceptions, stuff through about:config) that I want to keep.</b> Please advise on how to proceed.
    TIMELINE
    Sat, Oct 11 - FF version was 31.0
    Sun, Oct 12 - updated to v 32.0.3
    Wed, Oct 15 - did system restore to last backup point, which was Sat. Oct 11
    ATTEMPTS TO UPDATE FF
    I go to Help -> About Firefox, it shows me the current version is v.33.0, I click on " Update to v.33.0" -> button turns to "Restart to Update" -> I click on that and nothing happens.
    I also stopped getting the little popups saying that a new version of FF is available.
    System: Windows 7 Home Premium, 64-bit
    Please advise on what I should do; I don't want to lose the settings I've changed. :S
    Thanks in advance!

    Generally the installer can upgrade to the latest version of Firefox if it detects an older version installed. However, if you are having problems with your current application, it might be safer to uninstall as there might be a damaged file in Firefox application folder that might get carried over if you perform the upgrade. So after uninstalling from the Control Panel > Programs and Features, delete all of the residual files from your Mozilla Firefox folder in the program files:
    * C:\Program Files (x86)\Mozilla Firefox (in most cases this one)
    * C:\Program Files\Mozilla Firefox
    After deleting that folder, reinstall Firefox using the installer you downloaded. Your profile is stored in a separate folder as mentioned in my last post, so your customizations should still be saved once Firefox finishes installing. In case something happens you at least have your backups, and can follow the articles posted earlier to restore all of your settings.

  • Can't reinstall photoshop after system restore

    After I installed lightroom 5 and photoshop cc I had to do a system restore.   The CC application shows both are installed but photoshop CC is not anymore and I can't reinstall it because the app show it already is.   How do I reset the CC app so I can do a clean install of Photoshop CC?  
    Thanks,
    Lincoln

    Like I said you have to run CC Cleaner to get rid of the uninstalled pieces.  http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  • Had InDesign, Can't re-install after System Restore

    Hello,
    I need some help please.
    I have Indesign setup on my machine with a cloud subscription..... I had to do a system restore yesterday after some windows updates screwed the PC up.  Now I don't have InDesign on my machine and the Creative Cloud app still thinks the program is on my machine so wont let me download it again....
    Any ideas?

    Hi NRDF Design,
    Please follow the steps mentioned in the kb article: http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html.
    Regards,
    Romit Sinha

  • Can anyone help me with getting the best setting for me system

    can anyone help me with getting the best setting for me system on cpufan it says my temp is 38c but on corecentre it says 42c can anyone help get my system overclocked any more but keeping it stable as well thanx in advance for the help  

    my corecenter temp sometimes says im at 60 cel at idle....and i have the most recent update...i would rely on speedfan for temp control...core center seems to always read 3 degrees higher than speedfan on my pc....
    i wouldnt be too concerned...those temps are pretty low to begin with.

  • I am unable to transfer my audio book from my Mac lap top to my iPhone.  Can anyone help me?

    I am unable to transfer my audio book from my Mac laptop to my iPhone.  Can anyone help me?

    Then restore from you Mac laptop's backup, if you have not been backing up then you may be in for a very painful lesson on why backing up is the VERY FIRST thing you should do with any new Mac. Create a backup plan and use it on a regular basis. If the laptop was using 10.5.x or later then you have absolutely no excuse for not backing up. Sorry for being terse and blunt but Time Machine has been built into 10.5.x, 10.6.x and 10.7.x so we have had years to have a seamless and mindless method of backing up. If you have been using an earlier verision of OS X there are quite a number of methods of backing up.
    If you aren't successful then take the laptop and iMac to your local Apple Store or AASP and they may be able to help you recover your contacts. 

  • I think my wife has lost all her data after Restoring incorrectly .. can anyone help? I will add a longer explanation

    Help ... My wife got an old laptop working again today. On there was an iTunes which she hadn't used for a year or more.
    1. Marie plugged her 6 month old iPhone 4s into iTunes (the first time she had done this)
    2. iTunes said she needed v 10.5 or above
    3. She downloaded iTunes 10.7
    4. She plugged iPhone back into iTunes
    5. her iPhone showed the iTunes install screen
    6. The screen message said an iPhone has already been synced with this iTunes (in fact it was an iPod Touch). She was asked whether she wanted to add this as a new iPhone, or if she wanted restore to "Marie's previous iPod Touch settings?"
    7. You can guess what happened next. Marie mistakenly pressed Restore.
    8. After she had done Restore, the phone asked her if she wanted to join iCloud and use location services etc. She clicked yes. However, by that time I am pretty sure she'd blanked the content on the iPhone by the mistaken restore from the old Touch.
    8. We now have no photos, videos, contacts or text messages on the iPhone.It has been Restored with the content on what was a more or less blank iPod Touch.
    QUESTION: I think she has replaced all of our content with, basically, nothing. We had many cherished photos and videos on there. Is there ANY way we can get our photos, videos etc back? Marie doesn't think she did a backup before Syncing her iphone.But would the phone have backed up previously, without her knowledge? Given that she had never plugged it into iTunesbefore...
    First time we've used the Community. Marie is utterly distraught at the thought that we've lost tons of videos of our 2 year old daughter.
    Can anyone help?
    Andy and Marie, United Kingdom

    Have you rebooted mac? Then don't, until you checked the temporary directories. If your Aperture library went offline for some reason, Aperture may have written the images to the temporary caches.
    Check these system folders, if you find any iPhone images
    Quit Aperture.
    Open a Terminal window and enter the following two line:
    open $TMPDIR
    This will open a Finder window with cryptically named folders. Dive into them and look for Aperture's Media cache folder. Are there any image files in the folder "com.apple.Aperture"?
    Sometimes Aperture will write to that directory, if it cannot write to the Aperture library.
    Also check the following location:
    open /tmp
    Added: Is there something special about the photos? Are they HDR photos, or taken i burst mode?

  • I need to reinstall my operating system for 10.5 after seeing a file folder and question mark flashing on my start up screen. Can anyone help me with this?

    I need to reinstall my operating system for 10.5 after seeing a file folder and question mark flashing on my start up screen. Can anyone help me with this?

    Hello,
    That means it can find the Hard Drive, or can't find the things needed for booting.
    See if DU even sees it.
    "Try Disk Utility
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
    3. Click the First Aid tab.
    4. Select your Mac OS X volume.
    5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)

  • I have an IPad 4.  After updating the system, when I try to look at picture on Facebook and make it larger, there is just a "circle" in the middle of the page instead of the picture.  Can anyone help me?

    I have an IPad 4.  After updating the system, when I try to look at picture on Facebook and make it larger, there is just a "circle" in the middle of the page instead of the picture.  Can anyone help me?

    Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon).
    Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)

  • When I open iTunes, this window pops up. "A required component is not installed. Please reinstall iTunes. (-42076)" I have not been able to sync my iPhone after restoring it. Can anyone help?

    When I open iTunes, this window pops up. "A required component is not installed. Please reinstall iTunes. (-42076)" I have not been able to sync my iPhone after restoring it. Can anyone help?

    Download iTunes 11 from the Apple site and reinstall. The error message was quite plain in telling you what to do to resolve the error.

  • HT1766 sorry can anyone help me...? my iphone is not starting and when i want to start it after the apple icon it appear that connect to itunes and when i connect it just there is one option and it says that restore your iphone.when i restore it says cant

    sorry can anyone help me...? my iphone is not starting and when i want to start it after the apple icon it appear that connect to itunes and when i connect it just there is one option and it says that restore your iphone.when i restore it says cant restore... please help me...

    See Here...
    iOS: Not responding or does not turn on
    Try this First...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    http://support.apple.com/kb/ht1430

  • I am trying to restore a backed up profile after re-installing my op sys (windows 8.1) but can't access profile manager i am using tbird 17.0.8 can anyone help

    because of corrupted files I had to re-install windows 8.1. before reinstalling I backed up my thunderbird profile, I now want to restore that profile but can't find how to access the profile manager, Can anyone help please? I have downloaded Thunderbird 17.0.8

    Press the Windows key and R, then type thunderbird.exe -p
    http://kb.mozillazine.org/Moving_your_profile_folder_-_Thunderbird

  • Error -42408 comes up after restoring my ipad and now I cannot download my apps I have, I can tick them to down load but is interrupted by the error code.Can anyone help

    Hi I have had to restore my ipad which went well, but when it came time to tick my apps to download back onto the ipad an error code prevented the proceedure.The erroe code was -42408.Can anyone help me ?

    I have solved my own problem !
    If you go to the security serttings under your windows/outlook settings page and TURN OFF 2 step verification then you can login using your normail hotmail password.
    If you have 2 step verification switched on, your IPAD cannot prompt you for a security code so it gets "stuck" I guess. Once I turned this off, I was able to add my hotmail back to the IPAD .... HOORAY

  • TS1441 hello, can anyone help. I am trying to do a system restore on my iphone 4

    I am not sure what itunes app i need to download on to my PC to complete this task, can anyone help please

    You need the latest version of iTunes. Download here: http://www.apple.com/itunes/download/

Maybe you are looking for

  • Mac pro keeps crashing/weird colours/unable to reset/wont boot

    Hello. First some info. I have had my mac pro for 18 months. I am running OP system X 10.5.8. I have four 256mb ramss instaled(from purchase) and 250G hardrive. Now for 17 months, everything has run fine. Until one day after switching accounts, I not

  • Error at step Load data- ODI 11g

    Hi, I'm trying to extract flat file to RDBMS Oracle Table, but when i run my interface after mapping, i get an error at step 3 : load Data the error is as follow: 1438 : 22003 : java.sql.BatchUpdateException: ORA-01438: value larger than specified pr

  • Data flowing to top of second page

    Hello everyone I have a report which has a logo on the top. There is typically about 300 pages but (1 per customer). But if there is more detail than can fit on one page then the remainder is just placed over the logo on the next page even though it'

  • My microphone on my ipad mini has stopped working

    I have an ipad mini running the lates verson of ios 7 (7.0.4). My microphone has stopped working, i have tried to use a vacum cleaner but i wan not for help? What should i do with it? Heeelp!!!

  • I have a new macbook pro and it freezes and email wont close

    I have a new macbook pro about 6 weeks old and it is freezing when i walk away for a few minutes it goes tosleep and will not wake up until i hold power button to power off and then power on again.  Also at about a week old it would not close email a