Can anyone help me find out if i have a key logger on my mac?
Hi,
Just wondering if anyone could help me find out if i have a Keylogger installed on my computer?
My friend has clearly been on a download website for them but i cannot tell if he actually set it up or not
Any help would be greatly appreciated.
Thanks
I am running MAC OS X version 10.7.5
yeah i password protect the system, but he was drunk and thought it would be hilarious to do.
i am just a casual user of the computer so do not have the knowledge to see if he has installed anything.
Where can i get a copy of the operating software to re install?
Thanks for your help
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I have an iphone 4 n it is getting switched off automatically n switches on automatically , also it increases d volume by itself. Its a 1year old phone n the version is 4.3.2(8H7). Also the volume sign does not go off from the screen. Can anyone help me find out if its a hardware problem???
Do you have a case on your iPhone? It could be pressing the buttons on the iPhone and causing it to restart or behave unusually.
This Apple doc will help you find out if there is a hardware or software problem -> iPhone: Hardware troubleshooting
You can always contact Apple and setup service through Express Lane. -
Can anyone help me find out how to cancel a subscription on my iPad
Hi need help to cancel a subscription that I had on my iPad, had used the free app for a month for the daily record/Sunday mail, but I have now been charged as I can't find how to cancel it, please can anyone help me with this problem.
There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
On your iPad :
From your device's Home screen, tap App Store.
Tap Featured at the bottom of the screen.
Scroll to the bottom of the page.
Tap the Apple ID button in the lower-left corner. (If you are not signed in, tap the Sign In button, and sign in with your Apple ID. Then, scroll back to the bottom of the page, and tap the Apple ID button.)
Tap the View Apple ID button.
Enter your password and tap OK.
From the main account page, scroll down and tap Manage App Subscriptions. If you don't have app subscriptions this button will not be displayed.
You'll then be taken to your App Subscriptions page.
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Can anyone help me find out what caused this Kernel Panic?
Wed Aug 6 13:45:10 2014
panic(cpu 0 caller 0xffffff80002c4794): Kernel trap at 0x0000000000008000, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000008000, CR3: 0x0000000170b3700f, CR4: 0x00000000001606e0
RAX: 0xffffff801b6ea1c0, RBX: 0xffffff80142fb000, RCX: 0xffffff80185a9380, RDX: 0xffffff80142fb008
RSP: 0xffffff80f1c4ba78, RBP: 0xffffff80f1c4bbb0, RSI: 0x00ffffff80130ee6, RDI: 0xffffff801b6ea1c0
R8: 0x0000000000000000, R9: 0xffffff80142fb000, R10: 0xfffffe81d5fd9df8, R11: 0x000800000004783a
R12: 0x0000000000000000, R13: 0xffffff80d26d0000, R14: 0x0000000000000000, R15: 0x0000000000000000
RFL: 0x0000000000010286, RIP: 0x0000000000008000, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x0000000000008000, Error code: 0x0000000000000010, Faulting CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80f1c4b720 : 0xffffff8000220792
0xffffff80f1c4b7a0 : 0xffffff80002c4794
0xffffff80f1c4b950 : 0xffffff80002da55d
0xffffff80f1c4b970 : 0x8000
0xffffff80f1c4bbb0 : 0xffffff7f81ecc0e9
0xffffff80f1c4bbc0 : 0xffffff7f81ea2b11
0xffffff80f1c4bbd0 : 0xffffff7f81e77efe
0xffffff80f1c4bc10 : 0xffffff7f81e746d4
0xffffff80f1c4bc40 : 0xffffff7f81e74981
0xffffff80f1c4bc60 : 0xffffff7f818a3062
0xffffff80f1c4bc80 : 0xffffff7f818a3384
0xffffff80f1c4bcb0 : 0xffffff7f81e934f1
0xffffff80f1c4bce0 : 0xffffff7f81e769db
0xffffff80f1c4bd30 : 0xffffff7f81e94307
0xffffff80f1c4bd60 : 0xffffff7f81ed3f4b
0xffffff80f1c4bd80 : 0xffffff7f81e91cea
0xffffff80f1c4bda0 : 0xffffff7f81eb6540
0xffffff80f1c4bdc0 : 0xffffff7f81e91d34
0xffffff80f1c4bde0 : 0xffffff80006576fa
0xffffff80f1c4be00 : 0xffffff800029dff5
0xffffff80f1c4be20 : 0xffffff8000223096
0xffffff80f1c4be50 : 0xffffff80002148a9
0xffffff80f1c4beb0 : 0xffffff800021bbd8
0xffffff80f1c4bf10 : 0xffffff80002af140
0xffffff80f1c4bfb0 : 0xffffff80002dab5e
Kernel Extensions in backtrace:
com.apple.GeForce(7.3.2)[7E1D7726-416F-3716-ACCB-E1E276E35002]@0xffffff7f81e720 00->0xffffff7f81f34fff
dependency: com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f809 27000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f80915000
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f808b1000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f808dc000
com.apple.iokit.IOSurface(80.0.2)[A0D7A21B-A872-3CBC-AD6F-F8CCCCF2C136]@0xfffff f7f8189f000->0xffffff7f818b0fff
BSD process name corresponding to current thread: Google Chrome
Mac OS version:
11G63b
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: MacBookPro9,1 (Mac-4B7AC7E43945597E)
System uptime in nanoseconds: 285764420775908
last loaded kext at 157808233981217: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f807fd000, size 16384)
last unloaded kext at 157965577897484: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f807fd000, size 12288)
loaded kexts:
com.avast.AvastFileShield 2.1.0
com.avast.PacketForwarder 1.4
com.symantec.kext.ips 3.9.1f10
com.symantec.kext.internetSecurity 5.3f6
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AGPM 100.12.75
com.apple.driver.X86PlatformShim 5.0.0d8
com.apple.driver.AppleHDA 2.2.5a5
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMikeyDriver 2.2.5a5
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleIntelHD4000Graphics 7.3.2
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.GeForce 7.3.2
com.apple.driver.AppleSMCPDRC 5.0.0d8
com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.AppleMuxControl 3.1.33
com.apple.driver.ApplePolicyControl 3.1.33
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleIntelFramebufferCapri 7.3.2
com.apple.driver.AppleUSBTCButtons 227.6
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.driver.AppleUSBTCKeyboard 227.6
com.apple.driver.AppleIRController 312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.driver.AppleFWOHCI 4.9.0
com.apple.driver.AirPort.Brcm4331 561.7.22
com.apple.driver.AppleSDXC 1.2.2
com.apple.driver.AppleUSBHub 5.1.0
com.apple.iokit.AppleBCM5701Ethernet 3.2.4b8
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleUSBXHCI 1.1.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.driver.DspFuncLib 2.2.5a5
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.2.5a5
com.apple.iokit.IOHDAFamily 2.2.5a5
com.apple.driver.AppleGraphicsControl 3.1.33
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.nvidia.nvGK100hal 7.3.2
com.apple.driver.X86PlatformPlugin 5.1.1d6
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.NVDAResman 7.3.2
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.kext.triggers 1.0
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.driver.AppleUSBMultitouch 230.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IOFireWireFamily 4.4.8
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4Uninstall both Avast and Symantec ..
Uninstall Avast > How to completely uninstall avast! Free Antivirus from a PC or Mac
Avast has caused many Mac users problems as noted from the results of an ASC search here.
Uninstall Symantec/Norton > Download and run the Norton Removal Tool to uninstall your Norton product
Excellent user tip > Viruses, Trojans, Malware - and other aspects of Internet Security: Apple Support Communities
Having one anti virus software installed is not necessary, two is overkill.
If your Mac contintues to generate kernel panics after uninstalling Symantec and Avast, the uninstallers do not always delete all the associated files.
Backup your important data then reformat the drive and reinstall OS X using OS X Recovery -
Shouldn't there be a way to view what has been purchased and when on your account!!! Or at the very least I should be able to speak to SOMEBODY about my account!
You have always been able to view your purchase history. Go to your account in the itunes store. The drop down menu will show when you click the arrow next to your user name.
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Can anyone help me figure out how to sync my ipod with my purchased music? I have used several computer and at one point synced my ipod with a computer that only had about half of my music. My other computers are no longer working. Not sure how to get my purchased music back onto my ipod?
Hi kimcinma!
Your previous purchases are saved on iCloud even if you bought them on another computer. If you can't find them on your current computer, you might need to unhide them. Go to iTunes preferences, and click on Store Preferences. Then click the box for "show iTunes in the Cloud purchases". Then click on OK, and everything you've ever bought from iTunes on that Apple ID will show up in your library. You will need to download them from iCloud first before you can synch them to your iPod Classic. To do this, click on the little cloud with the arrow in it next to your song, and it will download to your computer. When you have the music that you want downloaded, plug in your iPod and synch away. Hope this helps!
Sandygirl -
Can anyone help me find my movies from my old PC?
Can anyone help me find my movies on my MacBook Pro from my old PC? I am on Mac OS X, Lion version 10.7.5, use iPhoto, and have a 2.4 GHz Intel Core i5 processor from late 2011. I had the geniuses transfer my old hard drive to the MacBook Pro a couple of years ago and now I don't know where they ended up. They are not in iMovies since today was the first day I ever opened that App!
I have searched through Finder but I only find a few of them. I am certain they are there somewhere, however. I read another discussion and it said to go to you HOME folder in finder. But I don't see a way to do that. So I have been searching by MOV in "All my files." Unfortunately just a few of them are showing up. Any new suggestions?Thanks for helping out.
Yes, I should have mentioned that before. I have been searching This Mac too. In fact, I have been trying all kinds of queries to find them, hoping that I'll happen upon the kind of file they are. I tried .mp4 and found a lot of music stuff but not the family movies I am looking for.
Maybe you are right. Maybe they were some weird Windows only kind of file and they didn't transfer to Mac. The good news is that I have them all on the PC, which is still working. I just need to figure out a place to keep them that's secure so we don't lose them... -
I have an IPhone 4 and downloaded 12 songs from the Itunes store on my phone. I want to burn a CD but when I go into my ITunes on my desktop which is Windows XP there are only 7 listed not the 12 I bought. Can anyone help me find the others?????
Connect iPhone, then go to iTunes > File > Transfer purchases...
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Can anyone help me find a song I heard over and over in St. Lucia in April, 2007? It was a reggae or soca song that was played regularly in the resort we stayed at and all over the island where we visited.
SeanD - message sent - any chance of a follow up
Getting Worse
. Best Effort Test: -provides background information.
Download Speed
13083 Kbps
0 Kbps
24198 Kbps
Max Achievable Speed
> Download speedachieved during the test was - 13083 Kbps
For your connection, the acceptable range of speedsis 12000-24198 Kbps .
Additional Information:
IP Profile for your line is -24198 Kbps
2. Upstream Test: -provides background information.
Upload Speed
1607 Kbps
0 Kbps
2000 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 1607 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 2000 Kbps
We were unable to identify any performance problem with your service at this time. -
Can anyone help me figure out how to use my new LaCie external hard drive to import movies from my camcorder into imovie '09? I ran into so many problems last night!! Was up way past my bedtime!
I'll stay in this chat ... I answered in the other one ... I have a Sony digital Handycam ... from years ago. I just got the LaCie and I think I formatted it for only to be used on my Mac ... how should I go about reformatting it to be HFS Extended like you said?
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Can anyone help me find the output option in Bridge CC?
Can anyone help me find the output option in Bridge CC?
http://helpx.adobe.com/bridge/kb/install-output-module-bridge-cc.html
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Can anyone help me find my old library now that I appear to have deleted it or overwritten it accidentally? I'm always asked if I want to update when I put in my i-pod and have to do that before I can open my library so I think it was this action that caused me to delete previous library. Can anyone help? Apple support have been hopeless as they don't seem to respond to this particular problem but keep giving me answers to finding my purchases which i already know how to do!
See your other thread...
tt2 -
HT1349 can anyone help me find the itunes i downloaded on my netbook
Hi can anyone help me find my itunes download on my netbook. thanks
Have you looked for debris in your headphone jack?
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Can anyone help me find a link to adobe photoshop cs5 extended
Can anyone help me find a link to download adobe photoshop cs5 extended? I paid for the software and would like to reinstall it back on my pc but I keep getting sent to download cs6 and I don't want to pay for another photoshop if I already own a serial number for cs5 extended. Help me please.
Please follow the steps below to download Photoshop CS5 :
1. Navigate to Photoshop CS6 download page : http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop&loc=en_us
2. Sign in with your Adobe ID
3. Copy and paste the following links one at a time on the address bar and hit enter
Adobe Photoshop CS5 Extended English Windows
http://trials2.adobe.com/AdobeProducts/PHSP/12/win32/Photoshop_12_LS1.7z
http://trials2.adobe.com/AdobeProducts/PHSP/12/win32/Photoshop_12_LS1.exe
4. Save both the files.
5. Run the .exe file. -
I made a website, but have now deleted it in order to take it down. However, after deleting it, the website is still online? Can anyone help me figure out how to remove the site completely?
The site is joehewett.uk and I am worried that now I do not have the files of the website I cannot remove it?
James.Did you delete the files from your Remote server?
Deleting the local site folder or the site definition in DW will have no effect on your remote site.
When I go to your URL, I see the index.html page with 16 code errors and this background image:
http://joehewett.uk/Untitled-1.jpg
So the site is still online until you delete those files from your server.
Nancy O.
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