Can Anyone help me?  Have no idea what to do!

I have the 80gb iPod. I downloaded the software cd that came with it. When I connected my ipod to my pc and have itunes open a error thing pops up that says BIGDOG IP (or something) can't be used without upgrading t to 7. or higher. It then asks if I wanna upgrage now. Click yes, takes me to page & I click where it says to download 7.3. I do that & like within a sec says Thank You for upgrading and still on the apple site next to Thanks for downloading 7.3 it says to start I have to have adminstrative access (which I do) then it says download the software (which I have). Then nothing even happens!! I'll open iTunes and connect my ipod again and it still doesnt pull up any of the files that were already on this ipod. The upgrade to 7.3 pops up again. I dont understand whats going on. I tried it on 2 different pc's & am getting the same messsage. What can I do? BTW I just bought this ipod from a friend so there are already songs on it. I dont know if that matters.

Not an expert, but I'd try uninstalling any trace of iTunes, and then downloading it straight from the website.

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