Can anyone help me in relation to a message I am getting when I open Photoshop?

Hi - I have received an e-mail from Adobe saying:
'We have been unable to bill the payment method on file for your account. To make sure you have uninterrupted access to Creative Cloud, please take a moment to update your billing information.'
I have looked at my billing history which reads as follows:-
Date     Type     Payment
30 Jul, 2014     Invoice     £8.78    
29 Jun, 2014     Invoice     £8.78    
30 May, 2014     Invoice     £8.78    
29 Apr, 2014     Invoice     £8.78    
30 Mar, 2014     Invoice     £8.78    
27 Feb, 2014     Invoice     £8.78    
30 Jan, 2014     Invoice     £8.78    
When I open Photoshop I am getting a message saying that my subscription may end in 25 days (now 24) - does anyone know how I can I update my payment?
Many thanks, Raphael.

Credit card https://helpx.adobe.com/utilities/credit-card.html may help
Change Account https://forums.adobe.com/thread/1465499 may help
-ID support http://helpx.adobe.com/x-productkb/global/service-c1.html

Similar Messages

  • HT1365 Hi can anyone help with this issue regarding my wireless magic mouse? When im on google chrome and scrolling down the page i always have youtube running in the background but the audio cuts/spits/pops can anyone help me with this?

    Hi can anyone help with this issue regarding my wireless magic mouse? When im on google chrome and scrolling down the page i always have youtube running in the background but the audio cuts/spits/pops can anyone help me with this?

    The figures you mention only make sense on your intranet.  Are you still using the same wireless router.  The verizon one is somewhat limited as far as max wireless-n performace.  For one thing it only has a 2.4 radio.   I like many people who wanted wireless-n performance before they even added a wireless-n gigabit router, have my own handling my wireless-n network.

  • Can anyone help please with my Time Machine, I have been getting the following message The backup disk image "/Volumes/Mac Backup/Stephen Smith's iMac.sparsebundle" is already in use.

    Can anyone help please with my Time Machine, I have been getting the following message The backup disk image “/Volumes/Mac Backup/Stephen Smith’s iMac.sparsebundle” is already in use.

    See > http://pondini.org/TM/C12.html

  • Can anyone help how to print stack trace messages using log4j?

    Can anyone help how to print stack trace messages using log4j?

    <?xml version="1.0" encoding="UTF-8" ?>
    <!DOCTYPE log4j:configuration SYSTEM "log4j.dtd">
    <log4j:configuration xmlns:log4j='http://jakarta.apache.org/log4j/'>
    <appender name="STDOUT" class="org.apache.log4j.ConsoleAppender">
    <layout class="org.apache.log4j.PatternLayout">
    <param name="ConversionPattern" value="%d %-5p %m%n"/>
    </layout>
    </appender>
    <appender name="DEBUG" class="org.apache.log4j.RollingFileAppender">
    <param name="File" value="/usr/local/dice/d2jbin/cmdToNetJobs/app-debug.log"/>
    <param name="Append" value="true"/>
    <param name="MaxFileSize" value="1000KB"/>
    <param name="MaxBackupIndex" value="5"/>
    <layout class="org.apache.log4j.PatternLayout">
    <param name="ConversionPattern" value="%d %-5p %m%n"/>
    </layout>
    <filter class="org.apache.log4j.varia.LevelRangeFilter">
    <param name="LevelMin" value="DEBUG" />
    <param name="LevelMax" value="DEBUG" />
    </filter>
    </appender>
    <appender name="INFO" class="org.apache.log4j.RollingFileAppender">
    <param name="File" value="/usr/local/dice/d2jbin/cmdToNetJobs/app-info.log"/>
    <param name="Append" value="true"/>
    <param name="MaxFileSize" value="1000KB"/>
    <param name="MaxBackupIndex" value="5"/>
    <layout class="org.apache.log4j.PatternLayout">
    <param name="ConversionPattern" value="%d %-5p %m%n"/>
    </layout>
    <filter class="org.apache.log4j.varia.LevelRangeFilter">
    <param name="LevelMin" value="INFO" />
    <param name="LevelMax" value="INFO" />
    </filter>
    </appender>
    <appender name="WARN" class="org.apache.log4j.RollingFileAppender">
    <param name="File" value="/usr/local/dice/d2jbin/cmdToNetJobs/app-warn.log"/>
    <param name="Append" value="true"/>
    <param name="MaxFileSize" value="1000KB"/>
    <param name="MaxBackupIndex" value="5"/>
    <layout class="org.apache.log4j.PatternLayout">
    <param name="ConversionPattern" value="%d %-5p %m%n"/>
    </layout>
    <filter class="org.apache.log4j.varia.LevelRangeFilter">
    <param name="LevelMin" value="WARN" />
    <param name="LevelMax" value="WARN" />
    </filter>
    </appender>
    <appender name="ERROR" class="org.apache.log4j.RollingFileAppender">
    <param name="File" value="/usr/local/dice/d2jbin/cmdToNetJobs/app-error.log"/>
    <param name="Append" value="true"/>
    <param name="MaxFileSize" value="1000KB"/>
    <param name="MaxBackupIndex" value="5"/>
    <layout class="org.apache.log4j.PatternLayout">
    <param name="ConversionPattern" value="%d %-5p %m%n"/>
    </layout>
    <filter class="org.apache.log4j.varia.LevelRangeFilter">
    <param name="LevelMin" value="ERROR" />
    <param name="LevelMax" value="ERROR" />
    </filter>
    </appender>
    <root>
    <priority value="debug"/>
    <!--<appender-ref ref="STDOUT"/>
    --><appender-ref ref="DEBUG"/>
    <appender-ref ref="INFO"/>
    <appender-ref ref="WARN"/>
    <appender-ref ref="ERROR"/>
    </root>
    </log4j:configuration>
    I ve written like this
    and to print stack trace I used
    log.error(Throwable(e))
    but does nt display printstacktrace how to do it

  • We had broadband with BT and I had no problem sending e-mails. We then changed to TalkTalk  and I cannot send any e-mails and do not understand why. can anyone help? We are not techy at all and struggle when things go wrong.

    We used to have BT as our broadband provider and then switched to Talk Talk. Since the switch we cannot send e mails although we are receiving them on the old address. We don't understand what has gone wrong. Can anyone help?
    Thank you
    Ellie

    You need to contact T-T and find out their SMTP settings ( which allows the sending of emails over wifi via your ISP) This info is probably on their website
    I assume you do not have a 3G iPad .In which case go to  the Apple site
    http://www.apple.com/support/ipad/
    where you should find very clear guidance on most issues

  • TS3694 can anyone help, I have a 1015 error message, trying to restore my old 3G

    error message 1015, trying torestore my old 3G phone

    I Ggogled the error code. There are numerous links here:
    https://www.google.com/search?q=iphone+error+1015&ie=UTF-8&oe=UTF-8&hl=en&client =safari

  • Can anyone help me with obtaining a product key for windows 8???? uummmmmm...I lost mine or something,,,,,,,,,,,,,,,

    downloaded windows 8 pro pack ISO supposedly with working product key .....surprisingly it doesn't work... can anyone help me with related issues or advice????

    Cool Guy Chris,
    According to the
    Windows 8.1 Activation Errors webpage, if your current activation key doesn’t work, you’ll need to purchase a new one.
    In order to get a new activation key, you’ll need to contact a
    Microsoft Customer Support Representative.
    I hope this helps!
    Mike
    Windows Outreach Team – IT Pro

  • Publishin Error...Can't create the file "shapeimage_16_link_0.png." Can anyone help?

    Publishin Error...Can’t create the file “shapeimage_16_link_0.png.” Can anyone help?
    Here is the original message...
    Publish Error
    "Can’t create the file “shapeimage_16_link_0.png.” The disk may be damaged or full, or you may not have sufficient access privileges."

    Try the following:
    delete the iWeb preference file, com.apple.iWeb.plist, that resides in your Home() /Library/Preferences folder.
    go to your Home()/Library/Caches/com.apple.iWeb folder and delete its contents.
    launch iWeb and try again.
    If that doesn't help continue with:
    move the domain file from your Home/Library/Application Support/iWeb folder to the Desktop.
    launch iWeb, create a new test site, save the new domain file and close iWeb.
    go to the your Home/Library/Application Support/iWeb folder and delete the new domain file.
    move your original domain file from the Desktop to the iWeb folder.
    launch iWeb and try again.
    OT

  • I need the settings for a mail provider, fsmail, to add the mail to my iPhone 6. Can anyone help ? I have tried contacting the provider, which is EE, but they are impossible to get anything out of.

    I have an old female.net account, which I want to manually add to my iPhone. However I can't find all the necessary settings to be able to do so. Can anyone help ? the provider, EE, has proved impossible to get anything from.

    Well, in that case, you need to log into your account at female.net and get the mail setting from there.
    Mail accounts have nothing to do with your carrier - they just provide your phone connection, so it's not really surprising that EE were not helpful, because this e-mail account has nothing to do with them.
    Go to female-net and get the mail setting from there because the account is with them.

  • I uninstalled itunes, downloaded new version and the setup file won't launch. I'm running Windows Vista 64-bit.  Can anyone help?

    I uninstalled itunes, downloaded new version and the setup file won't launch. I'm running Windows Vista 64-bit.  Can anyone help?

    Is there an error message when you try to launch the iTunesSetup.exe (or iTunes64Setup.exe)? If so, what does it say? (Precise text, please.)

  • HT201413 i tried to resore my iphone 3GS with itunes but it is showing an error 29 , can anyone help me to sort out this problem?

    i tried to resore my iphone 3GS with itunes but it is showing an error 29 , can anyone help me to sort out this problem

    Try to restore get a error 29 - iPhone 3GS - iFixit
    See if this helps.

  • I don't understand why a person who has been with a company for 6 years cant get a simple upgrade can anyone help figure that out?

    I don't understand why a person who has been with a company for 6 years cant get a simple upgrade can anyone help figure that out?

    Are you trying to get an upgrade before you're actually eligible? If that is the case, it doesn't matter if you've been a customer for 6 years or 6 days...if you're not eligible then you're not eligible. Some of your possible options are to pay full retail, do an early edge up (if you are eligible for that option), or buying a phone from some other source to use.
    If your situation is something different then it might help to share that. The options may still be the same but it helps to know what exactly the issue is.

  • After updated to ios 7.1.1. I cannot connect to my MSN mail, can anyone help?

    After updated to IOS 7.1.1, I cannot connect to my MSN mail, can anyone help?

    What is the error message you see?

  • I downloaded all my photos on to photoshop cs5 trial period but the trial ended before I was ready can anyone help me to retrieve my photos

    I downloaded my photos onto photoshop cs5 for a trial but the trial period fininshed before I was ready. Can anyone help me to retrieve my lost photos.

    What are you talking about?
    Photoshop is not a "container" for images, those must have existed somewhere else. (With the exception of newly created unsaved images, but as you claimed you downloaded them this case does not seem to apply.)

  • My contacts don't sync on icloud on my iphone some contacts disapear on iphone and some contacts hae been merged together to make one contact when they are not related. Can anyone help?

    My contacts don't sync on icloud on my iphone some contacts disapear on iphone and some contacts hae been merged together to make one contact when they are not related. Can anyone help?

    If you log into Icloud.com, are all your contacts correct there? If the answer is Yes, I would then turn contacts OFF on your phone, and then turn them back on. Do not merge, but replace with Icloud content.
    This is usually the quickest way to edit a bunch of contacts, through the web interface.

Maybe you are looking for