Can anyone help me? Problems with external mixer?

Hey all,
First off i would like to say hey to everyone as i am new so i hope someone out there can help me and me likewise in the future.
Onto my problem. I recently bought an Alesis Multimix 8 USB and i am having a few problems with my iBook recieving the left and right signals from the device. I am currently running it through Ableton Live however when it recognises the mixer it says that there is only one input, the left one.
For the work i am trying to do i would need the left and right inputs to act as seperate channels into Live. When i first bought the mixer it worked fine and Live read 2 inputs easily however now for some reason it has stopped seeing one.
I think it may be a problem with the audio software in OS X 3.9 but i am not sure, i am trying to repair what i can however it seems to me that the only option i may have would be reinstalling 3.9 again from scratch.
If anyone has any ideas about what could be wrong or how to get the 2 inputs back i would be very grateful.
Please help me as this is driving me mad!
Cheers
Jon

Hi Jon and welcome to Apple Discussions.
I cannot pretend that I know anything about your subject but a couple of non invasive things you can try before resorting to a re-install. (Usually a last resort with Macs).
1) Have a look at Audio MIDI setup in your Applications>Utilities folder and see if there is a setting there that with resolve your problem.
2) Create a new user in System Preferences>Accounts.(always a good troubleshooting measure this, whatever the problem). Log out of your own account and into the new. Does the problem persist? If it doesn't there'll probably be a preference file somewhere to do with the device you are using.
If the problem does persist then it could be the unit itself, the lead (have you tried a different one/port?), or - worst case scenario- a hardware/sw problem with your iBook.
Not a lot of constructive help, I'm afraid, but some avenues to explore…
Best of luck,
Adrian

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