Can anyone help me with the installation on Windows 7?

I bought a new computer with Windows 7.  I tried t
o install Flash CS3 Professional and Premiere Pro CS3
.  both seemd to install fine (no error messages) but after installation neither software would open.
I called support and she told me I must have installed them incorrectly and told me to re-insta
ll it using a different log in.  When my computer froze up during the second install, she hung up on me. Can anyone help?

Nancy,
More information on your HP would be helpful.
Also, when you did the installation, did you first turn off all AV, pop-up blocking and spysweeping software?
Do you have your Firewall, and the Win7 Security measures turned off?
Have you updated to the latest Flash Player?
Are you installing to C:\? The exact destination folder is not important, but being on your C:\ is.
Did you ever have a trial version of PrPro on your computer? If you did, you will want to uninstall the current attempted installation, if you can, run the Adobe Clean Script CS3 a few times, maybe followed by a good Registry cleaner, like CCleaner, and then install as Administrator, with the above considerations.
After you have attempted to install, have you gotten any error, or warning messages? Those could be very important. Please post the complete text of any.
Good luck,
Hunt
PS - I assume that you posted to the Adobe (old Macromedia) Flash forum of this problem. Did the users there offer you any ideas?

Similar Messages

Maybe you are looking for

  • 10.4 Disables Internet on network

    I installed 10.4 earlier today and was surfing the internet without any trouble. Then had to shut down for a while. When I started up again, no computers on my home network including this one (with Tiger) could access the internet. I restarted again

  • Turn off timezone adjustment

    It would be really really nice to be able to disable the feature which shows the date and time a picture was taken in local time (i.e. adjusted for time zones). I shoot all over the world, and I'd like to know the actual date and time I took a pictur

  • Portability with MS VM: ClassNotFoundException

    All jittery and fizzing with excitement, I uploaded my first non-trivial Java applet here: http://home.sc.rr.com/doradus/bzar.html It works fine on my computer, from either Netscape or IE 6. However, the people with whom I intended to share the apple

  • Turn off clip spanning from Canon XF?

    Hello. I'm importing MXF files from a Canon XF300. It breaks long clips into 2gb chunks, and when they're imported into AE it treats it as one file. I'd like to be able to, say, import the fourth segment by itself without the clip spanning. No matter

  • Efficient way to retrieve just today's data ?

    I'm wondering what the best way in Oracle is to retreive just records created with todays date. There may be millions of rows, but only a thousand or so for today. I'm thinking an index on the timestamp column, and a query that would cause an index r