Can anyone help, when I test my movie and when it is uploaded it comes out about 60% of the original size. how can I stop this?

When I test the movie or upload it to the server i comes out about 60% of the full size. I do not have it scaled with the window size and I have tried everything I can think of to get it to 100%. Why should it come out smaller? I am using an iMac and CS4 professional.

thank you for asking for more info.
The file I am loading is the SWF file plus the index.HTML file, but the problem still happens when I test the movie before uploading it.
I have not modified the HTML file.
shall I send you the file?

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