Can anyone help with a mac book pro gray screen
can anyone help with a macbook pro gray screen
Hi Tom,
Read through the following link and try a Safe Boot: http://support.apple.com/kb/TS2570
Similar Messages
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need help with MAC Book Pro! stuck on loading the password screen!
Do you mean after you log in, it just gets stuck?
Do the #6 Step here to reset your User Permisisions and see if that works.
Step by Step to fix your Mac -
Hi can anyone help with a mac that had magnet put on it. I turned it on and then off but a white screen appears with a file with a question mark on it?
File icon with ? mark on it means it can't read from the hard drive. The hard drive is now wiped or bad. If just wiped then you will need to reinstall your operating system, OS X. If bad you will need to replace the drive.
Start with booting the computer from the OS X install DVD that came with your system. If the Mac came with Lion Pre-Installed then you use the Lion internet recovery system to reinstall (Hold down Command+r keys or Command+Option+r keys to boot the computer from over the internet to the Lion recovery HD system).
Good Luck. -
Can anyone help with sharing my MacBook Pro with my smart tv.
Can anyone help with sharing my mac with a smart tv
I have just bought a new smart LG tv with wireless which can share with other products ie iPad , iPhone, computer using there smart share app, however this app is not compatable with a mac. I wondered if anyone could recommend a suitable app.
Thanks -
Idiot needs help with hanging mac book pro please
can anyone please help me
i have a 13 inch 2013 macbook pro but since yesterday every 30/40 seconds if im trying the spinner circle thing comes up and even now I'm trping faster than my mac can keep up
iv installed nothing recently
im really stuck where to go from here
really sorry if I'm vague but I'm not a computer genius
if all fails then i have to take it back to apple
thanks for any helpEtreCheck version: 2.1.5 (108)
Report generated 3 January 2015 17:53:58 GMT
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 2:36:51
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (635.73 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 749.30 GB Online
MATSHITADVD-R UJ-8A8 disk2 : (329.8 MB)
disk2s1 (disk2s1) <not mounted> : 287 MB
disk2s1s1 (disk2s1s1) <not mounted> : 32 KB
Untitled Disc (disk2s1s2) /Volumes/Untitled Disc : 286 MB (0 B free)
USB Information: ℹ️
Western Digital External HDD 160.04 GB
WD USB 2 (disk3s1) /Volumes/WD USB 2 : 160.04 GB (64.46 GB free)
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[loaded] com.divx.dms.agent.plist [Support]
[loaded] com.divx.update.agent.plist [Support]
[invalid?] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[invalid?] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.tunabellysoftware.TGFanHelper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.divx.agent.postinstall.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Google Drive Application (/Applications/Google Drive.app)
Safari Application (/Applications/Safari.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
DivXBrowserPlugin: Version: 2.2 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
OVSHelper: Version: 1.1 [Support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.1.0 [Support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Safari Extensions: ℹ️
DivX Plus Web Player HTML5 <video> [Installed]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Perian [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
19% Finder
2% WindowServer
0% AppleSpell
0% DesktopServicesHelper
0% mds_stores
Top Processes by Memory: ℹ️
429 MB iPhoto
198 MB Finder
180 MB iTunes
144 MB com.apple.WebKit.WebContent
112 MB mds_stores
Virtual Memory Information: ℹ️
1.97 GB Free RAM
4.26 GB Active RAM
1.32 GB Inactive RAM
1.03 GB Wired RAM
3.49 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Jan 3, 2015, 03:18:42 PM Self test - passed
Jan 1, 2015, 02:04:03 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-01-01-140403_[ redacted].cpu_resource.diag [Details] -
Can anyone help with using My Book World with Mac Book?
I've finally got my macbook to see the MyBookWorld in the finder (after many many "connect to the server" attempts) but I still can't figure it out-
1- I can't access the Public or Download folders, I get "Unexpected error code -8059".
2- I can't drag my music, movies or pictures onto it.
3- Time Machine does not see the MyBookWorld as a device to back up to.
4- How do I access my MyBookWorld through the web interface? Do I need to do or change something in there and that would fix everything? I feel like there is just one piece of the puzzle I'm missing to get it all set up right....
Any advice/help would be greatly appreciated!!!veganburger wrote:
3- Time Machine does not see the MyBookWorld as a device to back up to.
Time Machine doesn't work well, if at all, with most NAS devices. See the pink box in #2 of [Time Machine - Frequently Asked Questions|http://web.me.com/pondini/Time_Machine/FAQ.html] (or use the link in *User Tips* at the top of the +Time Machine+ forum).
WD claims it will work: http://wdc.com/wdproducts/updates/docs/en/appletimemachine.pdf
but there are a number of posts, mostly in the +Time Machine+ forums, by folks having problems. Support is difficult, because WD isn't expert in Time Machine's workings, and Apple isn't expert in WD's workings. -
I am having trouble with my Mac Book Pro which I bought in August 2012. It has suddenly started running very slowly every time I try to poen something. I have completed an etrecheck report - can anyone help?
Thank you
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 384 MB
System Software:
Mac OS X 10.7.5 (11G63b) - Uptime: 0 days 0:21:48
Disk Information:
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (410.81 GB free)
HL-DT-ST DVDRW GS31N
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple, Inc. MacBook Pro
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.MyBusinessWorks.backup.plist Support
Launch Agents:
[running] com.MyBusinessWorks.status.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
User Login Items:
iTunesHelper
Dropbox
AdobeResourceSynchronizer
Internet Plug-ins:
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.1
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
Flash Player: Version: 12.0.0.44 - SDK 10.6 Outdated! Update
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.1.0 - SDK 10.7 Mismatch! Oracle recommends Java 7 Update 55
Safari Extensions:
Slick Savings: Version: 1.0
Searchme: Version: 1.3
Amazon Shopping Assistant: Version: 1.1
Ebay Shopping Assistant: Version: 1.1
AllMyTube: Version: 5.0.0.1
Audio Plug-ins:
iSightAudio: Version: 7.7.1 - SDK 10.7
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
3rd Party Preference Panes:
Flash Player Support
Flip4Mac WMV Support
MyBusinessWorks Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
2% MyBusinessWorksBackup
1% PluginProcess
1% mdworker
0% Microsoft PowerPoint
Top Processes by Memory:
197 MB Safari
152 MB WebProcess
131 MB Finder
131 MB mds
94 MB MyBusinessWorksBackup
Virtual Memory Information:
1.67 GB Free RAM
1.34 GB Active RAM
343 MB Inactive RAM
670 MB Wired RAM
327 MB Page-ins
0 B Page-outsIt may be running slow because your backup program, MyBusinessWork, is running: running] com.MyBusinessWorks.backup.plist.
-
I am new to Macs or Mac books can anyone help with
i have bought a Mac book, its not new but its been fully refurbished
But as I am completely new to the operating system, can anyone help with book marks, downloading pictures from a camera, using MS word
I am hoping to use this mac book on my travels, so any help/advice would really be appreciated
I got this Mac book as they seem to get online a lot better than any Windows laptop and I don't keep getting updates
I just need help with saving word documents, saving book marks, passwords, accessing emails (I have a Hotmail account) and downloading photos from a card reader or camera
I have
Apple
Mac Book
MacBook4,1
A1181Just to directly answer a few questions...
...if you use Safari, Apple's built-in browser, you can create a bookmark by holding down the command and D keys at the same time. I don't use Safari that much - I prefer Firefox mainly for the fact that there's a plug-in or extension for most anything you can imagine.
There are two ways to transfer photos from your camera to your Mac - you can either use a USB cord (if your camera came with one) and plug it into a USB port and transfer photos or you can use the SD card socket on the left hand side of your MacBook Pro and take the SD card out of your camera and transfer your photos to your Mac.
You have to purchase, if you haven't already, Microsoft's Office for Mac to work with Word. Office 2010 on Windows and Office 2011 for Macs are very similar so if you're familiar with the Windows side you'll have no problems.
Best of luck,
Clinton -
I have a issue with my mac book pro. For some reason it won't stay powered on. I can't get past the apple loading logo. The battery is fully charged so it is not the problem. Can anyone tell me what the problem may be and how can i get it resolved?
The battery is fully charged so it is not the problem.
What happens when you use the MagSafe? -
Whenever I try to enter my credit card information into iTunes via either my mac book or my iphone it says there is an error and says "for assistance, please contact itunes support, etc...". Can anyone help with this?
I haven't had any luck at all getting it resolved using iTunes support so I'm hoping someone who's encountered the problem can help me.What did itunes suport tell you?
They will need to solve this. -
Hi, can anyone help with the problem I am having with pro book 4440s? I can't boot into windows 7.
Hi, can anyone help with the problem I am having with pro book 4440s? I can't boot into windows 7, nor can I enter the bios cause i fogot the password. the error I am getting says "windows failed to start. a recenr hardware or software change might be the cause. it then gives me options to boot from a disc but I can't do that cause I am unable to get into the bios to change it to boot from a disc.
The error message goes on :
File: \Boot\BCD
Status: oxcoooooof
info: An error occurred while attempting to read the boot configuration.
the only two options on the screen are enter=continue and ECS=exit
I just can't get pass this screen.
Please help.
ThanksHi,
If you don't already have one, use another PC to create a Windows 7 Rescue CD. Download the relevant ISO from the links below.
Windows 7 32bit
Windows 7 64bit
You should use an application such as ImgBurn to burn the ISO to a CD - a guide on using ImgBurn to write an ISO to a disc is Here. Once created, or if you already have this, tap away at the esc key as you start the notebook to enter the Start-up Menu. Insert the Rescue CD. Select Boot options ( usually f9 ), use the arrow keys to select the CD/DVD drive and hit enter. You may also get a prompt to 'Press any key to continue' - do this if asked.
When loaded, select Repair Your Computer and choose the Command Prompt. When this loads, enter the following commands and hit enter after each one - include spaces as shown.
Bootrec.exe
bcdedit /export C:\BCD_Backup
c:
cd boot
attrib bcd -s -h -r
ren c:\boot\bcd bcd.old
bootrec /RebuildBcd
bootrec /fixmbr
bootrec /fixboot
Remove the Rescue CD and try rebooting the notebook.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience -
I just downloaded a new version of OS7 to my iphone and when I try to sync with my mac book pro it will not finish and just spins around at the last step. anyone help?
It was telling you that you needed Mac OS 10.6.8 or later, not itunes 10.6.8
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later"
http://www.apple.com/iphone/specs.html -
can not pair my itouch with my mac book pro version 10.6.6 .. it seems that maybe my itouch is having trouble connecting as my mac seems to pair, then waits for my itouch and it never works. please help!!
I am not certain this will fix your problem but I suggest you assign the printer a static IP address.
Using the printer's front panel, select Menu > Network > WLAN > TCP/IP > Boot method, and change it to "static". Provide a static IP address that is on your LAN's subnet.
For example, if you are using an AirPort Extreme, you might give it an IP address of 10.0.1.100. If you are using a Netgear or Linksys router that defaults to issuing 192.168.x.x addresses, you might give it an address of 192.168.1.100. That way, the printer will always "reside at the same address" on your network. If your router has the ability, you should reserve that address so that the router does not attempt to assign it to another DHCP device.
Then, go to System Preferences > Print & Scan, and delete your existing printer with the "–" (minus) button. Add it again, using the "+" (plus) button. In the window that appears, select the IP pane, and from the Protocol menu select "Line Printer Daemon (LPD)". In the Address field type the IP address you gave your printer.
If all goes well the "Pring Using" field will detect the printer at that address and automatically select the appropriate driver. You will see something similar to the following screenshot ("name" can be whatever you decide, and "location" is optional):
Click Add, then you can close System Preferences.
There are other possible reasons your printer is "not responding" which could include wireless interference from competing wireless networks, but try this "static IP" method first. It should mitigate the problem. -
I need to do live streaming with a Mac Book Pro 2011, using a new model of Sony HD camcorder (http://store.sony.co...ber=HDRAX2000/H) ..this camcorder model does not have firewire out/input ..it comes only with a component video output, USB, HDMI and composite A/V video output..
I wonder how can I plug this camcorder to the firewire port of my laptop? Browsing on internet I found that Grass Valley Company produces this converter http://www.amazon.co...=A17MC6HOH9AVE6 ..but I am not sure -not even after checking the amazon reviews- if this device will send the video signal through firewire to my laptop, in order to live streaming properly? ..anyone in this forum could help me please?
ThanxI can't broadcast with the built in iSight webcam... how would I zoom in or zoom out? or how would I pan? I've seem people doing it walking with their laptops but that's not an option for me... there's nothing wrong with my USB ports but that's neither an option to stream video because as far as I know through USB you can't connect video in apple operating systems ..you can for sure plug any video cam or photo camera through usb but as a drive to transfer data not as a live video camera... is by firewire an old interface developed by apple that you can connect all sorts of cameras to apple computers... unfortunately my new sony HDR-AX2000 camcorder doesn't have firewire output...
thanx -
I need to do live streaming with a Mac Book Pro 2011, using a new model of Sony HD camcorder (http://store.sony.co...ber=HDRAX2000/H) ..this camcorder model does not have firewire out/input ..it comes only with a component video output, USB, HDMI and composite A/V video output..
I wonder how can I plug this camcorder to the firewire port of my laptop? Browsing on internet I found that Grass Valley Company produces this converter http://www.amazon.co...=A17MC6HOH9AVE6 ..but I am not sure -not even after checking the amazon reviews- if this device will send the video signal through firewire to my laptop, in order to live streaming properly? ..anyone in this forum could help me please?
ThanxI can't broadcast with the built in iSight webcam... how would I zoom in or zoom out? or how would I pan? I've seem people doing it walking with their laptops but that's not an option for me... there's nothing wrong with my USB ports but that's neither an option to stream video because as far as I know through USB you can't connect video in apple operating systems ..you can for sure plug any video cam or photo camera through usb but as a drive to transfer data not as a live video camera... is by firewire an old interface developed by apple that you can connect all sorts of cameras to apple computers... unfortunately my new sony HDR-AX2000 camcorder doesn't have firewire output...
thanx
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