Can anyone help with Adobe Photoshop Elements 13 installation?

I initially tried the free trial of Photoshop Elements 13, but it wouldn't install. When I received an email suggesting I purchase the product on sale for USD 70. (ending January 3) I purchased it, and have now paid for it and received a serial number.  On January 3, when I tried to install it, I was told downloading, extraction and installation were complete, but then it quit. I tried again, but only got as far as 'download complete.' I clicked on 'open bundle,' then got message beginning: "The file archive part of Adobe Photoshop Elements is missing..."  I repeated the process and got the same message.
On January 5 I paid a computer professional to install it.  He got it working and I actually worked on a couple of images, but it quit after about fifteen minutes, and I am getting the above message again.

if you follow all 7 steps you can directly download a trial here:  Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
and activate with your serial number.
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies. 
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). 
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

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