Can anyone help with isolating the cause of an InDesign CS5 crash?  It's intermittent...

Hi All,
I've got a client that's running into an intermittent crashing problem with InDesign.  Ordinarily "intermittent" points to hardware, but we wanted to rule out bad software first, especially as InDesign is the ONLY application that's crashing on this system.   The crashing doesn't seem to correspond to any given task that's executed within InDesign either.  This is an iMac 2.5 GHz Intel Core i5 (mid 2011 model), 8 GB of RAM.  Original this iMac was running Snow Leopard with InDesign CS5 (7.0.4), and crashing fequently then.  For numerous reasons including the crashing we did an erase and install of the OS, this time installing 10.8.2, and a fresh install of CS5 and ran all updates from Adobe (to 7.0.4), and then ran a Disk Permissions repair (we have not updated to 10.8.3 due to reports I've seen of more crashing with InDesign CS5).  Fonts and InDesign application support files from ~/Library were migrated over manually, but no other user data.  The crashing occurs within two user accounts on this fresh OS (one of which was created to troubleshoot with as a clean environment) so isn't likely user account related but due to fonts that may not be confirmed.  Being that it's intermittent it's been quite hard to track down.  Linotype Font Explorer is installed on this system and I have just now disabled the font activation plugins in case that is part of the problem here; haven't had a chance yet to let the system run without those to see if the problem is resolved.  Two recent crash logs (below) show different activity causing the crash (I've included thread 0 only, but can post more if requested; my experience has been that thread 0 will usually give you what you need, but given that we're seeing different cuases here I'm at a loss).  We have tried fresh RAM in the system in case this was related to bad memory, and that made no difference.  Font caches for both applications and the OS have been cleared and fonts showing any missing printer font files have been disabled.  Any help would be greatly apprecaited.  
Many thanks,
Mike
Log 1:
Process:         Adobe InDesign CS5 [11565]
Path:            /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Identifier:      com.adobe.InDesign
Version:         7.0.4.553 (7040)
Code Type:       X86 (Native)
Parent Process:  launchd [238]
User ID:         501
Date/Time:       2013-05-02 12:45:38.327 -0700
OS Version:      Mac OS X 10.8.2 (12C60)
Report Version:  10
Crashed Thread:  0  Dispatch queue: com.apple.main-thread
Exception Type:  EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000004
VM Regions Near 0x4:
--> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
    __TEXT                 0000000000001000-0000000000005000 [   16K] r-x/rwx SM=COW  /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.adobe.InDesign.Links                0x11da9cfd 0x11d39000 + 462077
1   com.adobe.InDesign.Links                0x11dad857 0x11d39000 + 477271
2   com.adobe.InDesign.Links                0x11dabcc0 0x11d39000 + 470208
3   com.adobe.InDesign.Links                0x11da96b9 0x11d39000 + 460473
4   DataBaseLib.dylib                       0x010fd89f InterfaceSnapshot::ResetObjectToSnapshot(IDataBase*, IPMUnknown*, IDType<SnapshotID_tag>, ISnapshotCache*, scoped_lastrevinfodataref&) + 575
5   ObjectModelLib.dylib                    0x01063b80 0x1038000 + 179072
6   ObjectModelLib.dylib                    0x01070eb8 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 23784
7   DataBaseLib.dylib                       0x010ce158 0x10c9000 + 20824
8   com.adobe.InDesign.Links                0x11d7b093 0x11d39000 + 270483
9   com.adobe.InDesign.Links                0x11d7d991 0x11d39000 + 280977
10  com.adobe.InDesign.Links                0x11d8ee5a 0x11d39000 + 351834
11  com.adobe.InDesign.Links                0x11d9f17f 0x11d39000 + 418175
12  com.adobe.InDesign.Links                0x11da016e 0x11d39000 + 422254
13  com.adobe.InDesign.Links                0x11d78258 0x11d39000 + 258648
14  com.adobe.InDesign.Links                0x11e05bbc GetPlugIn + 191420
15  com.adobe.InDesign.Links                0x11e05836 GetPlugIn + 190518
16  com.adobe.InDesign.Document Framework          0x0d937a85 0xd936000 + 6789
17  com.adobe.InDesign.Document Framework          0x0d937b75 0xd936000 + 7029
18  com.adobe.InDesign.AppFramework          0x0bbb60ed GetPlugIn + 201661
19  com.adobe.InDesign.Links                0x11d71025 0x11d39000 + 229413
20  com.adobe.InDesign.Links                0x11d70d6c 0x11d39000 + 228716
21  ObjectModelLib.dylib                    0x01062640 0x1038000 + 173632
22  ObjectModelLib.dylib                    0x010651bb 0x1038000 + 184763
23  com.adobe.InDesign.Document Framework          0x0d9d0ed0 0xd936000 + 634576
24  com.adobe.InDesign.Links                0x11dc53f8 0x11d39000 + 574456
25  com.adobe.InDesign.Document Framework          0x0d937a85 0xd936000 + 6789
26  com.adobe.InDesign.Document Framework          0x0d937b75 0xd936000 + 7029
27  com.adobe.InDesign.AppFramework          0x0bbb60ed GetPlugIn + 201661
28  PublicLib.dylib                         0x01161d6c UIDList::ReadWrite(IPMStream*, UIDList::EXferType) + 204
29  PublicLib.dylib                         0x01161f50 UIDList::ReadWriteXferReference(IPMStream*) + 32
30  com.adobe.InDesign.Links                0x11db2d49 0x11d39000 + 499017
31  ObjectModelLib.dylib                    0x01062640 0x1038000 + 173632
32  ObjectModelLib.dylib                    0x01065ab5 0x1038000 + 187061
33  com.adobe.InDesign.Document Framework          0x0d9d13ec 0xd936000 + 635884
34  com.adobe.InDesign.Document Framework          0x0d9d0c1e 0xd936000 + 633886
35  com.adobe.InDesign.Generic Page Item          0x117a0a86 GetPlugIn + 149142
36  PublicLib.dylib                         0x01164422 Command::DoImmediate(short) + 34
37  com.adobe.InDesign.Utilities            0x0ce10aa3 0xce0f000 + 6819
38  com.adobe.InDesign.Utilities            0x0ce10ccc 0xce0f000 + 7372
39  com.adobe.InDesign.AppFramework          0x0bb7a688 0xbb60000 + 108168
40  PublicLib.dylib                         0x0116557b CmdUtils::ProcessCommand(ICommand*) + 59
41  com.adobe.InDesign.Document Framework          0x0d952c6d 0xd936000 + 117869
42  PublicLib.dylib                         0x01164422 Command::DoImmediate(short) + 34
43  com.adobe.InDesign.Utilities            0x0ce10aa3 0xce0f000 + 6819
44  com.adobe.InDesign.Utilities            0x0ce10ccc 0xce0f000 + 7372
45  com.adobe.InDesign.AppFramework          0x0bb7a688 0xbb60000 + 108168
46  PublicLib.dylib                         0x0116557b CmdUtils::ProcessCommand(ICommand*) + 59
47  PublicLib.dylib                         0x01163cd1 CompoundSequenceCmd::Do() + 369
48  PublicLib.dylib                         0x01164422 Command::DoImmediate(short) + 34
49  com.adobe.InDesign.Utilities            0x0ce10aa3 0xce0f000 + 6819
50  com.adobe.InDesign.Utilities            0x0ce10ccc 0xce0f000 + 7372
51  com.adobe.InDesign.AppFramework          0x0bb7a688 0xbb60000 + 108168
52  PublicLib.dylib                         0x0116557b CmdUtils::ProcessCommand(ICommand*) + 59
53  com.adobe.InDesign.AppFramework          0x0bb83bef 0xbb60000 + 146415
54  PublicLib.dylib                         0x01164422 Command::DoImmediate(short) + 34
55  com.adobe.InDesign.Utilities            0x0ce10aa3 0xce0f000 + 6819
56  com.adobe.InDesign.Utilities            0x0ce10ccc 0xce0f000 + 7372
57  com.adobe.InDesign.AppFramework          0x0bb7a688 0xbb60000 + 108168
58  PublicLib.dylib                         0x0116557b CmdUtils::ProcessCommand(ICommand*) + 59
59  com.adobe.InDesign.AppFramework          0x0bb83bef 0xbb60000 + 146415
60  PublicLib.dylib                         0x01164422 Command::DoImmediate(short) + 34
61  com.adobe.InDesign.Utilities            0x0ce10aa3 0xce0f000 + 6819
62  com.adobe.InDesign.Utilities            0x0ce10ccc 0xce0f000 + 7372
63  com.adobe.InDesign.AppFramework          0x0bb7a688 0xbb60000 + 108168
64  PublicLib.dylib                         0x0116557b CmdUtils::ProcessCommand(ICommand*) + 59
65  com.adobe.InDesign.Widgets              0x0e99304b GetPlugIn + 211323
66  com.adobe.InDesign.Widgets              0x0e996386 GetPlugIn + 224438
67  com.adobe.InDesign.Widgets              0x0e995fc0 GetPlugIn + 223472
68  PublicLib.dylib                         0x0117982b CScrapSuite_Extensible::Paste(IClipboardController*, IControlView*, short) + 219
69  com.adobe.InDesign.Application UI          0x0d3d1ff4 0xd3af000 + 143348
70  com.adobe.InDesign.Application UI          0x0d3d2f05 0xd3af000 + 147205
71  com.adobe.InDesign.Application UI          0x0d3d0abc 0xd3af000 + 137916
72  com.adobe.InDesign.Application UI          0x0d433632 GetPlugIn + 217730
73  com.adobe.InDesign.Actions              0x13d30de3 GetPlugIn + 11699
74  com.adobe.InDesign.Actions              0x13d1eccc 0x13d1d000 + 7372
75  WidgetBinLib.dylib                      0x02880334 MDefaultEH::KeyboardShortcut(IEvent*) + 484
76  WidgetBinLib.dylib                      0x0287fb34 CDefaultEH::KeyDown(IEvent*) + 148
77  WidgetBinLib.dylib                      0x02880133 MDefaultEH::KeyDown(IEvent*) + 163
78  PublicLib.dylib                         0x01184bee CEventDispatcher::DispatchToEventHandlers(IEvent*) + 222
79  PublicLib.dylib                         0x011846a8 CEventDispatcher::DispatchEvent(IEvent*, IEvent::SystemHandledState) + 24
80  com.adobe.InDesign.Application UI          0x0d446b99 GetPlugIn + 296937
81  com.adobe.InDesign.Application UI          0x0d4445dc GetPlugIn + 287276
82  com.apple.HIToolbox                     0x9995cb6b _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
83  com.apple.HIToolbox                     0x997e4594 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1343
84  com.apple.HIToolbox                     0x997e3980 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
85  com.apple.HIToolbox                     0x997f7855 SendEventToEventTarget + 88
86  com.apple.HIToolbox                     0x998178b2 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 2392
87  com.apple.HIToolbox                     0x997e4a3f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2538
88  com.apple.HIToolbox                     0x997e3980 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
89  com.apple.HIToolbox                     0x997f7855 SendEventToEventTarget + 88
90  com.apple.HIToolbox                     0x997d9077 SendTSMEvent + 75
91  com.apple.HIToolbox                     0x997d8b0b SendUnicodeTextAEToUnicodeDoc + 745
92  com.apple.HIToolbox                     0x997d8704 TSMKeyEvent + 980
93  com.apple.HIToolbox                     0x998281e5 TSMProcessRawKeyEvent + 3102
94  com.apple.HIToolbox                     0x99868ec5 HandleCompatibilityKeyEvent + 323
95  com.apple.HIToolbox                     0x997e0aba HIApplication::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 7318
96  com.apple.HIToolbox                     0x9995cb6b _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
97  com.apple.HIToolbox                     0x997e4594 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1343
98  com.apple.HIToolbox                     0x997e3980 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
99  com.apple.HIToolbox                     0x997e37ca SendEventToEventTargetWithOptions + 94
100 com.apple.HIToolbox                     0x9981738c ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1074
101 com.apple.HIToolbox                     0x997e4a3f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2538
102 com.apple.HIToolbox                     0x997e3980 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
103 com.apple.HIToolbox                     0x997f7855 SendEventToEventTarget + 88
104 com.adobe.InDesign.AppFramework          0x0bb62fd5 0xbb60000 + 12245
105 com.adobe.InDesign.AppFramework          0x0bb884fa GetPlugIn + 14282
106 com.adobe.InDesign                      0x0000288b main + 187
107 com.adobe.InDesign                      0x000027a6 start + 54
Log 2:
Process:         Adobe InDesign CS5 [745]
Path:            /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Identifier:      com.adobe.InDesign
Version:         7.0.4.553 (7040)
Code Type:       X86 (Native)
Parent Process:  launchd [142]
User ID:         501
Date/Time:       2013-05-07 15:00:42.593 -0700
OS Version:      Mac OS X 10.8.2 (12C60)
Report Version:  10
Crashed Thread:  0  Dispatch queue: com.apple.main-thread
Exception Type:  EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
    __TEXT                 0000000000001000-0000000000005000 [   16K] r-x/rwx SM=COW  /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.adobe.InDesign.Text                 0x0ff26f59 GetPlugIn + 1072585
1   com.adobe.InDesign.Text                 0x0ff2c0eb GetPlugIn + 1093467
2   com.adobe.InDesign.Text                 0x0ff2c1ef GetPlugIn + 1093727
3   com.adobe.InDesign.Text                 0x0ff2c2c7 GetPlugIn + 1093943
4   DataBaseLib.dylib                       0x010fd89f InterfaceSnapshot::ResetObjectToSnapshot(IDataBase*, IPMUnknown*, IDType<SnapshotID_tag>, ISnapshotCache*, scoped_lastrevinfodataref&) + 575
5   ObjectModelLib.dylib                    0x01063b80 0x1038000 + 179072
6   ObjectModelLib.dylib                    0x01070eb8 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 23784
7   DataBaseLib.dylib                       0x010ce158 0x10c9000 + 20824
8   com.adobe.InDesign.Text                 0x0ff2e909 GetPlugIn + 1103737
9   com.adobe.InDesign.Text                 0x1004932e GetPlugIn + 2261406
10  com.adobe.InDesign.Text                 0x0fe3fcba GetPlugIn + 125738
11  com.adobe.InDesign.Text                 0x0fe400ff GetPlugIn + 126831
12  com.adobe.InDesign.Text                 0x0fec3876 GetPlugIn + 665318
13  PublicLib.dylib                         0x01164422 Command::DoImmediate(short) + 34
14  com.adobe.InDesign.Utilities            0x0ce3baa3 0xce3a000 + 6819
15  com.adobe.InDesign.Utilities            0x0ce3bccc 0xce3a000 + 7372
16  com.adobe.InDesign.AppFramework          0x0bb7a688 0xbb60000 + 108168
17  com.adobe.InDesign.AppFramework          0x0bb6cf11 0xbb60000 + 53009
18  com.adobe.InDesign.AppFramework          0x0bb62f0e 0xbb60000 + 12046
19  com.adobe.InDesign.AppFramework          0x0bb884fa GetPlugIn + 14282
20  com.adobe.InDesign                      0x0000288b main + 187
21  com.adobe.InDesign                      0x000027a6 start + 54

Thanks, Peter. 
The "link related" and "text related" crashes were what I interpretted here, too, though I'm at a loss on how to proceed given that this is a fresh system and applications.  This is happening with multiple InDesign projects in a design office environment where many others work on the same files and none of the other computers are having problems with these files.  I've removed the same files listed (thank you for those) before and did so effectively with creating the new user account to test with, but it had no effect.  I just tried again though, as these files could easily have becone corrupt again if they were being written to when InDesign crashed.  Will let you know if that makes any difference.  I've also gone through and completely cleaned out the fonts again and once more cleared the font caches.  If need be I'll reboot this system into safe mode and try that way.
Best,
Mike

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    http://i175.photobucket.com/albums/w130/herpa73229/SNV32122.jpg
    http://i175.photobucket.com/albums/w130/herpa73229/SNV32121.jpg
    I have heard people reporting the finish peels off on some models, could this be one of the cases?

    I discovered something strange this morning.....I found a nick (or scratch) at the very hidden area on the Book. It's on the very bottom side lower left corner of the screen, which seats below the "gap" area, right on top of the lower left corner of the bolt on the screen.
    I have never taken the computer outdoor....it works like a desktop since I bought new, and nothing seems have got to it, because it's very hidden
    Even the USB ports, which I have plug/unplug cables many times, don't even have any marks
    The spot is so tight that nothing can easily get to it, I even have trouble to try to get my fingers over it and feel the scratch...
    But, I was able to feel it....it appears like something sticking up....like the skin of the metal gets peeled up, or a deep scratch
    Here're two pictures:
    http://i175.photobucket.com/albums/w130/herpa73229/SNV32122.jpg
    http://i175.photobucket.com/albums/w130/herpa73229/SNV32121.jpg
    I have heard people reporting the finish peels off on some models, could this be one of the cases?

  • Hi, Ever since I updated the new Version 9, my internet closes intermittently for no reason or report, plus it seems to be hanging for longer periods. Can anyone help with this, the system I am using is Windows7. Thanking you in advance, Rgds Arthur

    My system is windows 7 and the laptop I am using is a 4 month old Sony Vaio.

    Perform the suggestions mentioned in the following articles:
    * [[Firewalls]]
    * [[Server not found]]
    * [https://support.mozilla.com/en-US/kb/Template:clearCookiesCache/ Clear Cookies & Cache]
    * [[How to clear the cache#w_clear-the-cache|Clear the Network Cache]]
    Check and tell if its working.
    -> Update All your Firefox Plugins
    * https://www.mozilla.org/en-US/plugincheck/
    * '''When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)'''
    * Restart Firefox

  • Hi, can anyone help with the problem I am having with pro book 4440s? I can't boot into windows 7.

    Hi, can anyone help with the problem I am having with pro book 4440s?  I can't boot into windows 7, nor can I enter the bios cause i fogot the password. the error I am getting says "windows failed to start. a recenr hardware or software change might be the cause.   it then gives me options to boot from a disc but I can't do that cause I am unable to get into the bios to change it to boot from a disc.
    The error message goes on :
    File: \Boot\BCD
    Status: oxcoooooof
    info: An error occurred while attempting to read the boot configuration.
    the only two options on the screen are enter=continue and ECS=exit
    I just can't get pass this screen.
    Please help.
    Thanks

    Hi,
    If you don't already have one, use another PC to create a Windows 7 Rescue CD.  Download the relevant ISO from the links below.
    Windows 7 32bit
    Windows 7 64bit
    You should use an application such as ImgBurn to burn the ISO to a CD - a guide on using ImgBurn to write an ISO to a disc is Here.  Once created, or if you already have this, tap away at the esc key as you start the notebook to enter the Start-up Menu.  Insert the Rescue CD.  Select Boot options ( usually f9 ), use the arrow keys to select the CD/DVD drive and hit enter.  You may also get a prompt to 'Press any key to continue' - do this if asked.
    When loaded, select Repair Your Computer and choose the Command Prompt.  When this loads, enter the following commands and hit enter after each one - include spaces as shown.
    Bootrec.exe
    bcdedit /export C:\BCD_Backup
    c:
    cd boot
    attrib bcd -s -h -r
    ren c:\boot\bcd bcd.old
    bootrec /RebuildBcd
    bootrec /fixmbr
    bootrec /fixboot
    Remove the Rescue CD and try rebooting the notebook.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • HT1365 Hi can anyone help with this issue regarding my wireless magic mouse? When im on google chrome and scrolling down the page i always have youtube running in the background but the audio cuts/spits/pops can anyone help me with this?

    Hi can anyone help with this issue regarding my wireless magic mouse? When im on google chrome and scrolling down the page i always have youtube running in the background but the audio cuts/spits/pops can anyone help me with this?

    The figures you mention only make sense on your intranet.  Are you still using the same wireless router.  The verizon one is somewhat limited as far as max wireless-n performace.  For one thing it only has a 2.4 radio.   I like many people who wanted wireless-n performance before they even added a wireless-n gigabit router, have my own handling my wireless-n network.

  • I downloaded the icloud software on my computer in order to sync calendars and contacts using Windows 2007, but I keep getting an error message when trying to sync my icloud and Outlook calenders - can anyone help with this?

    I downloaded the icloud software on my computer in order to sync calenders and contacts using Windows 2007, but I keep getting an error message when trying to sync my icloud and Outlook calendars.  I downloaded it for the first time a month ago and  had it working but it stopped syncing, so I deinstalled the iCloud software and reinstalled, but keep getting the error message "Your setup couldn't be started because of an unexpected error.  What do I do now?  Can anyone help with this?

    Hello easbda,
    Thank you for providing the details of the calendar issue you are experiencing with your iPhone.  I recommend following the steps in the section titled "Troubleshooting on Microsoft Windows (Microsoft Outlook)" in the following article to assist with syncing your calendar events between your devices:
    iCloud: Troubleshooting iCloud Calendar
    http://support.apple.com/kb/ts3999
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Can anyone help with facetime? im getting missed calls but it doesnt actually tell me i have an incoming call....and the person im trying to contact gets exactly the same.....just missed calls?

    can anyone help with facetime? im getting missed calls but it doesnt actually come up with an incoming call.....the person im trying to contact just gets missed calls also?

    I've noticed that once you miss a call on FaceTime on a desktop Mac, it won't work properly again until you restart the machine.
    I sent in Feedback so we'll see how that goes.

  • Can Anyone help with syncing my contacts are getting duplicated and there is a file from my computer and they are not the same it is driving me carazy can anyone help?

    Can Anyone help with syncing my contacts are getting duplicated and there is a file from my computer and they are not the same it is driving me carazy can anyone help?

    Are you in DSL? Do you know if your modem is bridged?
    "Sometimes your knight in shining armor is just a retard in tin foil.."-ARCHANGEL_06

  • Can anyone help with the installation of adobe creative suite 4 on windows 7

    can anyone help with the installation of adobe creative suite 4 on windows 7

    You're not going to get any help without providing FULL DETAILS about the problem and your system.
    Bob

  • Please can anyone help with the continuing password rejection problem with email.Ipad and other systems work fine but despite reloading my password on imac it bounces back.Apple store has been visited and I have tried everything they suggest.

    Please can anyone help with the continuing password rejection problem with email on my imac.My Ipad and other systems work fine but despite reloading my password on imac it bounces back.Apple store has been visited and I have tried everything they suggest.

    I use free Yahoo mail webMail access because folders I created in webmail access doesn't get set up in Apple Mail. While I was searching for post about password and keychain issues, I stumbled on several threads that complain about Mail folder issues, so I'm holding off on Apple Mail.
    On the password and keychain issue that your post is all about.  I've been using login keychain to save and automatical fill my login screens for a year or so successfully, with Safari and Chrome. Automatic form fill also works for Facebook login. Unfortunately, about 4 to 6 months ago, automatic password form fill stopped working with Yahoo webmail, while still worked for GMail (Safari and Chrome). I tried deleting the password entry for my two Yahoo email accounts to start fresh, but neither Safari not Chrome will even ask me if I want to save the password. I was so frustrated that I eventually installed the keypassX 0.43 (password manager) that is quite primitive sompare to OS X's keychain (when it works). Probably no surprise to you yet.
    The surprise, to me at least, is that, for whatever reason, password auto form-fill from keychain started working again for Yahoo webmail login on Safari about 5-7 days ago. Still doesn't work on Chrome!
    Two tips I can share, at least with webmail access:
    1. Password is save only for one of my yahoo mail accounts. When I login in with my other yahoo account, I get no prompt to save the password, and form fill doesn't work when I try to log in a second time with my other Yahoo mail account.
    2. On inspection of my login keychain, I see a webform password item saved for my Yahoo account that works with keychain. The name of the password is: login.yahoo.com(MyAccountName1#). When I open the password item and look in the Access Control tab, I see Safari and Chome are listed as allowed to access this password item..
         I also an "Internet password" item with a name of just login.yahoo.com. When I open the the password item, it looks just like the password item created for MyAccountName#1, but the MyAccountName#2 is listed in the Account field. Inside the Access Control tab, no apps are listed in access permission. I added Safari and Chrome to the lists of allowed app, saved the password item.
    Now when I bring up the Yahoo login page(by bookmark) on Safari, form fill fills in MyAccountname#1 for name and the proper password and I can login in. When I change the name to MyAccountName#2, the correct password is retrieved and I can log in! Alas, it still doesn't work on Chrome.
    BTW, I changed the password item type from "Internet password" to "Web Form password" and saw no difference! I also edited the name to be "login.yahoo.com (MyAccountName#2)" to look like the web form password item that works, but it has no effect either.
    From my experimentation, here's my observation:
    1. A Web Form password item is created for the first account name(MyAccountName#1) for login.yahoo.com and typed as Web Form password. When I log in using MyAccountName#2, an Internet Password is created, but no applications are listed as allowed to access the password item, even when the password item was created after just logged in and logged out to yahoo with the account name and password for MyAccountName#2.
    2. Manually adding Safari as an app that is allowed to use the password item works. Doesn't work with Chrome!
    The version of Safari I'm using is Version 5.1.7 (6534.57.2). My installed version of Chrome is Version 21.0.1180.79 beta.

  • Whenever I sign into Twitter on my account it unexpectedly closes out.  Can anyone help with this problem?  Here is the report that shows up:

    Whenever I sign into Twitter on my account it unexpectedly closes out.  Can anyone help with this problem?  Here is the report that shows up:
    Process:         Safari [1599]
    Path:            /Applications/Safari.app/Contents/MacOS/Safari
    Identifier:      com.apple.Safari
    Version:         5.0.4 (6533.20.27)
    Build Info:      WebBrowser-75332027~3
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [1406]
    Date/Time:       2012-01-01 21:43:23.893 -0600
    OS Version:      Mac OS X 10.6.7 (10J869)
    Report Version:  6
    Interval Since Last Report:          30625 sec
    Crashes Since Last Report:           20
    Per-App Interval Since Last Report:  28464 sec
    Per-App Crashes Since Last Report:   20
    Anonymous UUID:                      CB9F4666-D9A9-42B6-8F18-6D1E02D5CCC0
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000050
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   com.apple.WebCore                       0x00007fff8734e0d8 WebCore::CSSPrimitiveValue::computeLengthDouble(WebCore::RenderStyle*, WebCore::RenderStyle*, double, bool) + 376
    1   com.apple.WebCore                       0x00007fff8734df0b WebCore::CSSPrimitiveValue::computeLengthIntForLength(WebCore::RenderStyle*, WebCore::RenderStyle*, double) + 11
    2   com.apple.WebCore                       0x00007fff872d48a1 WebCore::CSSStyleSelector::applyProperty(int, WebCore::CSSValue*) + 34849
    3   com.apple.WebCore                       0x00007fff872e864b void WebCore::CSSStyleSelector::applyDeclarations<false>(bool, int, int) + 171
    4   com.apple.WebCore                       0x00007fff872ca934 WebCore::CSSStyleSelector::styleForElement(WebCore::Element*, WebCore::RenderStyle*, bool, bool, bool) + 2644
    5   com.apple.WebCore                       0x00007fff872b6c92 WebCore::Node::styleForRenderer() + 82
    6   com.apple.WebCore                       0x00007fff872b6b0f WebCore::Node::createRendererIfNeeded() + 143
    7   com.apple.WebCore                       0x00007fff872b6990 WebCore::Element::attach() + 32
    8   com.apple.WebCore                       0x00007fff872b119c WebCore::ContainerNode::attach() + 44
    9   com.apple.WebCore                       0x00007fff872b6998 WebCore::Element::attach() + 40
    10  com.apple.WebCore                       0x00007fff872b119c WebCore::ContainerNode::attach() + 44
    11  com.apple.WebCore                       0x00007fff872b6998 WebCore::Element::attach() + 40
    12  com.apple.WebCore                       0x00007fff872f6fc7 WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 775
    13  com.apple.WebCore                       0x00007fff872f712f WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1135
    14  com.apple.WebCore                       0x00007fff872f712f WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1135
    15  com.apple.WebCore                       0x00007fff872f712f WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1135
    16  com.apple.WebCore                       0x00007fff872f712f WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1135
    17  com.apple.WebCore                       0x00007fff872f712f WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1135
    18  com.apple.WebCore                       0x00007fff872f712f WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1135
    19  com.apple.WebCore                       0x00007fff872f712f WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1135
    20  com.apple.WebCore                       0x00007fff872f712f WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1135
    21  com.apple.WebCore                       0x00007fff872f712f WebCore::Element::recalcStyle(WebCore::Node::StyleChange) + 1135
    22  com.apple.WebCore                       0x00007fff872a7a8f WebCore::Document::recalcStyle(WebCore::Node::StyleChange) + 223
    23  com.apple.WebCore                       0x00007fff872f046c WebCore::Document::updateStyleIfNeeded() + 92
    24  com.apple.WebCore                       0x00007fff873a95c3 WebCore::Document::updateStyleForAllDocuments() + 163
    25  com.apple.WebCore                       0x00007fff87446094 WebCore::ScheduledAction::execute(WebCore::Document*) + 196
    26  com.apple.WebCore                       0x00007fff87445ba0 WebCore::DOMTimer::fired() + 272
    27  com.apple.WebCore                       0x00007fff8737a667 WebCore::ThreadTimers::sharedTimerFiredInternal() + 151
    28  com.apple.WebCore                       0x00007fff87c21785 WebCore::timerFired(__CFRunLoopTimer*, void*) + 53
    29  com.apple.CoreFoundation                0x00007fff86760be8 __CFRunLoopRun + 6488
    30  com.apple.CoreFoundation                0x00007fff8675edbf CFRunLoopRunSpecific + 575
    31  com.apple.HIToolbox                     0x00007fff88a537ee RunCurrentEventLoopInMode + 333
    32  com.apple.HIToolbox                     0x00007fff88a535f3 ReceiveNextEventCommon + 310
    33  com.apple.HIToolbox                     0x00007fff88a534ac BlockUntilNextEventMatchingListInMode + 59
    34  com.apple.AppKit                        0x00007fff82fa4e64 _DPSNextEvent + 718
    35  com.apple.AppKit                        0x00007fff82fa47a9 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
    36  com.apple.Safari                        0x000000010001605a 0x100000000 + 90202
    37  com.apple.AppKit                        0x00007fff82f6a48b -[NSApplication run] + 395
    38  com.apple.AppKit                        0x00007fff82f631a8 NSApplicationMain + 364
    39  com.apple.Safari                        0x0000000100009f7c 0x100000000 + 40828
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                       0x00007fff8025c652 select$DARWIN_EXTSN$NOCANCEL + 10
    1   libSystem.B.dylib                       0x00007fff802320e7 _dispatch_mgr_invoke + 388
    2   libSystem.B.dylib                       0x00007fff80231cd4 _dispatch_queue_invoke + 185
    3   libSystem.B.dylib                       0x00007fff802317fe _dispatch_worker_thread2 + 252
    4   libSystem.B.dylib                       0x00007fff80231128 _pthread_wqthread + 353
    5   libSystem.B.dylib                       0x00007fff80230fc5 start_wqthread + 13
    Thread 2:  WebCore: IconDatabase
    0   libSystem.B.dylib                       0x00007fff80251f8a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff80255da1 _pthread_cond_wait + 1286
    2   com.apple.WebCore                       0x00007fff8728b169 WebCore::IconDatabase::syncThreadMainLoop() + 249
    3   com.apple.WebCore                       0x00007fff8728726c WebCore::IconDatabase::iconDatabaseSyncThread() + 172
    4   libSystem.B.dylib                       0x00007fff802504f6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff802503a9 thread_start + 13
    Thread 3:  Safari: CertRevocationChecker
    0   libSystem.B.dylib                       0x00007fff8021729a mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff8021790d mach_msg + 59
    2   com.apple.CoreFoundation                0x00007fff8675f932 __CFRunLoopRun + 1698
    3   com.apple.CoreFoundation                0x00007fff8675edbf CFRunLoopRunSpecific + 575
    4   com.apple.Safari                        0x000000010002f629 0x100000000 + 194089
    5   com.apple.Safari                        0x000000010002f5b9 0x100000000 + 193977
    6   libSystem.B.dylib                       0x00007fff802504f6 _pthread_start + 331
    7   libSystem.B.dylib                       0x00007fff802503a9 thread_start + 13
    Thread 4:
    0   libSystem.B.dylib                       0x00007fff8021729a mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff8021790d mach_msg + 59
    2   com.apple.CoreFoundation                0x00007fff8675f932 __CFRunLoopRun + 1698
    3   com.apple.CoreFoundation                0x00007fff8675edbf CFRunLoopRunSpecific + 575
    4   com.apple.Foundation                    0x00007fff81414f5f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
    5   com.apple.Foundation                    0x00007fff81395f29 __NSThread__main__ + 1429
    6   libSystem.B.dylib                       0x00007fff802504f6 _pthread_start + 331
    7   libSystem.B.dylib                       0x00007fff802503a9 thread_start + 13
    Thread 5:  Safari: SafeBrowsingManager
    0   libSystem.B.dylib                       0x00007fff8021729a mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff8021790d mach_msg + 59
    2   com.apple.CoreFoundation                0x00007fff8675f932 __CFRunLoopRun + 1698
    3   com.apple.CoreFoundation                0x00007fff8675edbf CFRunLoopRunSpecific + 575
    4   com.apple.Safari                        0x000000010002f629 0x100000000 + 194089
    5   com.apple.Safari                        0x000000010002f5b9 0x100000000 + 193977
    6   libSystem.B.dylib                       0x00007fff802504f6 _pthread_start + 331
    7   libSystem.B.dylib                       0x00007fff802503a9 thread_start + 13
    Thread 6:  com.apple.CFSocket.private
    0   libSystem.B.dylib                       0x00007fff8025ae52 select$DARWIN_EXTSN + 10
    1   com.apple.CoreFoundation                0x00007fff86781498 __CFSocketManager + 824
    2   libSystem.B.dylib                       0x00007fff802504f6 _pthread_start + 331
    3   libSystem.B.dylib                       0x00007fff802503a9 thread_start + 13
    Thread 7:
    0   libSystem.B.dylib                       0x00007fff8021729a mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff8021790d mach_msg + 59
    2   com.apple.QuartzCore                    0x00007fff80d753a6 CA::Render::Server::server_thread(void*) + 177
    3   com.apple.QuartzCore                    0x00007fff80d752e6 thread_fun + 34
    4   libSystem.B.dylib                       0x00007fff802504f6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff802503a9 thread_start + 13
    Thread 8:  WebCore: LocalStorage
    0   libSystem.B.dylib                       0x00007fff80251f8a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff80255da1 _pthread_cond_wait + 1286
    2   com.apple.JavaScriptCore                0x00007fff82d71a50 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
    3   com.apple.WebCore                       0x00007fff875dbfd1 WebCore::LocalStorageThread::threadEntryPoint() + 193
    4   libSystem.B.dylib                       0x00007fff802504f6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff802503a9 thread_start + 13
    Thread 9:  Safari: SnapshotStore
    0   libSystem.B.dylib                       0x00007fff80251f8a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff80255da1 _pthread_cond_wait + 1286
    2   com.apple.JavaScriptCore                0x00007fff82d71a50 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
    3   com.apple.Safari                        0x00000001001be5e5 0x100000000 + 1828325
    4   com.apple.Safari                        0x000000010004710b 0x100000000 + 291083
    5   com.apple.Safari                        0x0000000100046f89 0x100000000 + 290697
    6   libSystem.B.dylib                       0x00007fff802504f6 _pthread_start + 331
    7   libSystem.B.dylib                       0x00007fff802503a9 thread_start + 13
    Thread 10:
    0   libSystem.B.dylib                       0x00007fff80230f4a __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x00007fff8023135c _pthread_wqthread + 917
    2   libSystem.B.dylib                       0x00007fff80230fc5 start_wqthread + 13
    Thread 11:  WebCore: Database
    0   libSystem.B.dylib                       0x00007fff80251f8a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff80255da1 _pthread_cond_wait + 1286
    2   com.apple.JavaScriptCore                0x00007fff82d71a50 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
    3   com.apple.WebCore                       0x00007fff876a5fb2 WebCore::DatabaseThread::databaseThread() + 370
    4   libSystem.B.dylib                       0x00007fff802504f6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff802503a9 thread_start + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000004  rbx: 0x000000011d401560  rcx: 0x0000000000000000  rdx: 0x000000012b87e7e8
      rdi: 0x000000011d401560  rsi: 0x000000011c8fca80  rbp: 0x00007fff5fbfcaf0  rsp: 0x00007fff5fbfcad0
       r8: 0x000000011d401560   r9: 0x0000000000000070  r10: 0x00000000000000ff  r11: 0x0000000000005b30
      r12: 0x0000000000000000  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000000
      rip: 0x00007fff8734e0d8  rfl: 0x0000000000010246  cr2: 0x0000000000000050
    Binary Images:
           0x100000000 -        0x1006affff  com.apple.Safari 5.0.4 (6533.20.27) <D02F0B7C-19EF-50B7-10C3-E458E42D1E00> /Applications/Safari.app/Contents/MacOS/Safari
           0x115c52000 -        0x115c52fff  com.apple.JavaPluginCocoa 13.1.0 (13.1.0) <75E16F7D-A4C2-2B79-6C58-769B27920DB5> /System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/JavaPluginCoco a.bundle/Contents/MacOS/JavaPluginCocoa
           0x115c56000 -        0x115c5eff7  com.apple.JavaVM 13.1.0 (13.1.0) <023D8C61-52F7-10F3-339E-E87DD7BB5AB7> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM
           0x11967f000 -        0x119810fef  GLEngine ??? (???) <7B2CD458-D828-6A44-C918-C194838974D5> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
           0x119841000 -        0x119c64fef  libclh.dylib 3.1.1 C  (3.1.1) <0774DA8C-734E-2639-0F37-CCB20D17CDBD> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib
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    Günter Schenk
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