Can anyone help with my broad band issue please?

Hi all, I'm leaving this message here in desperation as I really don't know what else to do apart from cancel my contract with BT.
I had broadband and a phone line installed on the 26th of May and though the phone line went live straight away, the broadband has not worked. An engineer visited, advised the issue was at the echange and late called my partner to see if the blue light on the hub had come on. She confirmed it had and the engineer than closed the call.
I arrived home that evening to try and use the broadband and connected but the speed was abysmal.
I then ran a speed test which informed me my download speed was 0.38mbps. Obviously this speed is not worth paying for.
I called again to report the poor speed and was told an engineer would visit this morning between 8 and 1. My partner booked this time off from work but the engineer did not turn up. I spoke to the online service to report this and they said they could not see an appointment had been booked. I remembered to print off my previous online conversation with them and even quoted the reference number for the booking. They then said there was a technical issue at their end.
They have rebooked for next Monday and unless they resolve it there and then I can't see any other option but to cancel the whole thing.
I am so frustrated at the last of customer service and the fact I have to talk online to someone who is very apologetic but not able to help. I can't believe I can have a service installed on the 26th of last month and it still is not working!
And the fact that my partner has twice booked half days for the engineer appointments is just bad luck?
If anyone has any help or knows anyway to expedite the issue or speak to anyone with enough authority to log a complaint I'd be most grateful. Thank you

from the speed can I assume that it was adsl (copper) and not fibre connection?
which hub do you have?
can you enter your phone number and post results remember to delete number https://www.btwholesale.com/includes/adsl/main.html
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If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Can anyone help with my PHP contact form please!

Hi all,
I've just implemented the email contact form as described in the PHP Solutions book by David Powers and it is working fine.
What I'm having problems with is my form is at the bottom of a long page and you have to scroll or click a link to get to it, which means that when the submit button is pressed, whether the form is successfully submitted or a field hasn't been completed, the user ends up back at the top of the page having to scroll back down to the form before they can see the feedback (either thanking them for submitting or pointing out that they have tried to submit an incomplete form).
Can anyone tell me how I can make the page redirect upon clicking submit so that the user returns to the part of the page where the form is so they can see the feedback instead of going to the top of the page where the form is out of view.
Many thanks,
Karl.

I've attached the entire code from the page plus the css so you can see what's going on and in additiion I've put in the corefuncs.php include code.
Hope that's enough, thanks for looking.
Cheers,
Karl.
<?php
include('includes/corefuncs.php');
if (function_exists('nukeMagicQuotes')) {
nukeMagicQuotes();
// process the email
if (array_key_exists('send', $_POST)) {
$to = '[email protected]'; // use your own email address
$subject = 'Feedback from my form page';
// list expected fields
$expected = array('name', 'email', 'comments');
// set required fields
$required = array('name', 'email', 'comments');
// create empty array for any missing fields
$missing = array();
// assume that there is nothing suspect
$suspect = false;
// create a pattern to locate suspect phrases
$pattern = '/Content-Type:|Bcc:|Cc:/i';
// function to check for suspect phrases
function isSuspect($val, $pattern, &$suspect) {
     // if the variable is an array, loop through each element
     // and pass it recursively back to the same function
     if (is_array($val)) {
          foreach ($val as $item) {
               isSuspect($item, $pattern, $suspect);
     else {
     // if one of the suspect phrases is found, set Boolean to true
          if (preg_match($pattern, $val)) {
               $suspect = true;
// check the $_POST array and any subarrays for suspect content
isSuspect($_POST, $pattern, $suspect);
if ($suspect) {
$mailSent = false;
unset($missing);
else {
// process the $_POST variables
foreach ($_POST as $key => $value) {
// assign to temporary variable and strip whitespace if not an array
$temp = is_array($value) ? $value : trim($value);
// if empty and required, add to $missing array
if (empty($temp) && in_array($key, $required)) {
array_push($missing, $key);
// otherwise, assign to a variable of the same name as $key
elseif (in_array($key, $expected)) {
${$key} = $temp;
// validate the email address
if (!empty($email)) {
// regex to ensure no illegal characters in email address
$checkEmail = '/^[^@]+@[^\s\r\n\'";,@%]+$/';
// reject the email address if it doesn't match
if (!preg_match($checkEmail, $email)) {
array_push($missing, 'email');
// go ahead only if not suspect and all required fields OK
if (!$suspect && empty($missing)) {
// build the message
$message = "Name: $name\n\n";
$message .= "Email: $email\n\n";
$message .= "Comments: $comments";
// limit line length to 70 characters
$message = wordwrap($message, 70);
// create additional headers
$additionalHeaders = 'From: domain.com Feedback Form<[email protected]>';
if (!empty($email)) {
$additionalHeaders .= "\r\nReply-To: $email";
// send it
$mailSent = mail($to, $subject, $message, $additionalHeaders, '[email protected]');
if ($mailSent) {
// redirect the page with a fully qualified URL
header('Location: http://www.domain.com/index.php#form-div');
exit;
?>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
<title>Page | title</title>
<script type="text/javascript" src="jquery.min.js">></script>
<script type="text/javascript" src="jquery.cycle.all.2.72.js"></script>
<script type="text/javascript">
$(function() {
    $('#slideshow').cycle({
        speed:       1400,
        timeout:     8000
</script>
<link href="main.css" rel="stylesheet" type="text/css" />
</head>
<body>
<div id="wrapper" class="container">
<div id="header">
<h1 class="logo">XXX Xxxx Xxxxx</h1>
<h2 class="subhead">Xxx Xxxxxxx xxx Xxxxxx Xxxxxxx xx Xxxx xxx Xxxxx.</h2>
<div id="nav">
<h2>Need more information?</h2>
<h3>Look no further...</h3>
<ul>
<li><a class="nav-about" href="#about-div">About Us...</a></li>
<li><a class="nav-contact" href="#contact-div">Contact Us...</a></li>
</ul>
</div>

</div>
<div id="page-content">
<div id="cycle">
<div id="cycle-nav"></div>
<div id="slideshow" class="pics">
            <img src="im/slides/escape.jpg" border="0" alt="" title="" width="547" height="339" />
            <img src="im/slides/old-lady.jpg" border="0" alt="" title="" width="547" height="339" />
            <img src="im/slides/gouge.jpg" border="0" alt="" title="" width="547" height="339" />
            <img src="im/slides/disarm.jpg" border="0" alt="" title="" width="547" height="339" /></div>
</div>
<div id="right-column">
<div id="ladies">
<h1>Xxxxxx xxx'x xxx xxxxx xxxx xxxx.</h1>
<p>Xxxx xxxxxxxxx xxxx XXX xxxxx xxxxxxxxxx xxx xxxx xxxx xxxx xxxx!</p>
<p class="bottom">XXXX XX xx xxxx xxx xxxx...</p>
</div>
<div id="courses">
     <div id="course1">
      <h2 class="top"><strong>Xxxx Xxxx Xxxxxxx Xxxxxx Xxxxxxx</strong></h2>
    <p>XXX Xxxx Xxxx Xxxxxxx xxxxxx xxx x xxxx-xxxx xxxxxxxx xxx xx xxxx xxxx xxxxx xxx xxxxxx.</p>
    <p><strong>XXXXX:</strong> XXX.XX xxx xxxxxx.</p>
    <p><strong>XXXX XXXXXX:</strong><br />
    Xxxxxx Xxx Xxxx<br /><strong>[XXXXXX XXXXXXXXX]</strong></p>
    <ul><strong>XXXXXX XXXXXXX:</strong>
<li>Xxxxxx Xxx Xxxxxxxxx</li>
<li>Xxxxxx Xxx Xxxxxxxx</li>
<li>Xxxxxx Xx Xxxxxxx -XXXX</li>
</ul>
    <h2>Xxxx Xxxxx...</h2>
    <p class="book-early">Xx xxxxx xxx xx xx xxxxxxxx xxxxxxx xxx xxx xxxxxxx xxx xxxxx xxxxxxxxxx xx x xxxxxxx xxxxxxx xxxxxxxx xx xxx xxxx xxx xxxxxxxxx xxxxxx xxxx xx xxxxx xx xxxxxxx xx xxx xxx xxxxxxxx xx xxxxxxxxx xx xxxxxx.</p>
    <h2><strong>Xxxxxxxxx xx xxx Xxxxxx</strong></h2>
    <p class="location">      XX. Xxxxxx Xxxx, <br />
      Xxx Xxxxxxxxx Xxxxxx, Xxxxxxxx Xxxx, Xxxx (xxxxx xxx xxxx xx xxxx).<br />
      Xxxxxxxx xx xxxxxxxxxxx xxxx xxxxxxxx Xxxx.</p>
    <h2><strong>Xxxxxxxxx xx xxx Xxxxxx</strong></h2>
    <p class="structure"><strong>Xxxxxxx xxxxxxx:</strong><br />
      XX.XXxx – XX.XX xx<br />
      <strong>Xxxxx xxxxx:</strong><br />
      XX xxxx.<br />
      Xxxxxx xxxxxxx xxxx xxx xxxxxx Xxxxx.<br />
      <strong>Xxxxxxxxxx xxxxxxx:</strong><br />XX.XXxx – X.XXxx</p>
    <h2><strong>Xxxxxx Xxxx...</strong></h2>
    <p class="news">Xxxxx xxxx xxxxx xxx xxxx xxxxx xxx Xxxx Xxxx Xxxxxxx Xxxxxx.<br />
    </p>
</div>
<div class="to-top">
<p><a href="#header">[Back to Top]</a></p>
</div>
     <div id="course2">
      <h2 class="top"><strong>Xxxxx Xxxx Xxxxxxx Xxxxx Xxxxxxx</strong></h2>
      <p>Xxx XXX XXXXX Xxxx Xxxxxxx Xxxxx xxx x xxx-xxxx xxxxxxxx xxx xx xxxx xxxxxx.</p>
    <p><strong>XXXXX:</strong> XX.XX xxx xxxxxx</p>
    <p><strong>XXXX XXXXX:</strong><br />
    Xxxxxx XXxx Xxx<br /><strong>[XXXXXX XXXXXXX]</strong></p>
    <ul><strong>XXXXXX XXXXXXX:</strong>
<li>Xxxxxx Xxx Xxxx</li>
<li>Xxxxxx Xxx Xxxx</li>
<li>Xxxxxx Xxx Xxxx</li>
<li>Xxxxxx Xxx Xxxx</li>
</ul>
    <h2>Xxxx Xxxxx...</h2>
    <p class="book-early">Xx xxxxx xxx xx xx xxxxxxx xxxxxxx xxx xxx xxxxxxx xxx xxxxx xxxxxxxxxx xx x xxxxxxxxx xxxxxxx xxxxxxxx xx xxx xxxx xxx xxxxxxxxx xxxxxx xxxx xx xxxxx xx xxxxxxx xx xxx xxx xxxxxxxxxx xx xxxxxxxxx x xxxxxx.</p>
    <h2><strong>Xxxxxxxxx xx xxx Xxxxx</strong></h2>
    <p class="location">Xxxxxxxxx Xxxx, Xxxxxx Xxxxxx, Xxxxx, (xxx xxxxxxx xxxxxxxxx xx -<br />
      Xxxxxxx xx xxxxxxxxxx xxxx - </p>
    <h2><strong>Xxxxs Xxxx...</strong></h2>
    <p class="news">Xxxxx xxxx xxxxx xxx xxxx xxxxx xxx Xxxxx Xxxx Xxxxxxx Xxxxx.<br />
    </p>
</div>
<div class="to-top">
<p><a href="#header">[Back to Top]</a></p>
</div>
</div>
</div>
<div id="main-content" >
<div id="main-content-1" class="clearfix">
<h2>Xxxxxxx xx xxx Xxxx Xxxxxxx<br />
xxxxxxx xxxx xxx XXX.</h2>
<h3>Xxxxxx xxx Xxxxx xxxxxxx…</h3>
<p>Xxx XXX xx xx xxxxxxxxxxx xxxxx xxxxxx xxxxxxx xx xxxx xxxxxxx xx Xxxx xxx Xxxxx - Xxxx Xxxxxxxxx, xxxxxx xxxxxxxxx xx xxxxx xxxxxx xxx xxxxxx xxxxxx,   xxx xxxxxxxx x xxxx xxxxxxx xx xxxxxx xxxxxxxxx xx xxxxxxxx xxxx xxxxxxx.</p>
<p>Xxx XXX xxxxxx xxx xxxxxxx xxx xxxxxxxx Xxxx Xxxxxxx xx xxx Xxxx / Xxxxx xxxx xx Xxxx Xxxxxxxxx.</p>
<p>Xxx xxxxx xxxxxx xx x xxx xxx Xxxx Xxxxxxx Xxxxxx xxxx x xxxxxxxx xx xxxxxxxxx xxxx xxxxx xxxxx xx xxxx xx Xxxx xxxx xxxxx xxx xxxxxx xx xxx Xxxxxxxx Xxxxxx.</p>
<p>Xxx xxxxxx xxxxxx xx x xxxxxx Xxxx Xxxxxxx Xxxxx xxxxx xx x xxx xxxx xxxxxxx xxx xx xxxx xx xxx xxxxxx xx xxxxx xx Xxxxxxxx Xxxx xx xxxxx Xxxxx Xxxxxx. Xxxxxxxx xxx xx xxxxx xx xxxx xxxxx.</p>
<h3 class="extra-padding">Xxx xx xx xxx xxx xxxx xxxx xxx xxxxx?</h3>
<p>Xxxx xxxxxx xx xxxxxxxxxx xxxxxx xx xxxxxx xxx xxx xxxx xxxxxx xxxxxxx xxx xxxx xxxxxx xx xx xxx xxxxxxxxxx xxx xxxx xx xxxx xx xx xxxxxxx xxxxxx xxxx xx xxxxxxxx xx xxxxxxxx xxxx xx xxxxxx xxxxxxxxxx xxxxxxx xxx xxxxxx xx xxxxx xxxxxxxx.</p>
<p>xxx xxxx xx xxxxxx xxxx xx xxxxxx xxxxxxxxxx, xx x xxxxxxxx xxx xxxxxxx xxxxxxxxxxx xxxxx xxxxxx xxxxxxxxx xxx xxxx xxxx xx xxxxxxxxxxx xxxxxx xxxx xx xxxx.</p>
<p>xxx xxxx xx xxxxxx xxxx xx xxxxxx xxxxxxxxxx, xx x xxxxxxxx xxx xxxxxxx xxxxxxxxxxx xxxxx xxxxxx xxxxxxxxx xxx xxxx xxxx xx xxxxxxxxxxx xxxxxx xxxx xx xxxx.</p>
<p>xxx xxxx xx xxxxxx xxxx xx xxxxxx xxxxxxxxxx, xx x xxxxxxxx xxx xxxxxxx xxxxxxxxxxx xxxxx xxxxxx xxxxxxxxx xxx xxxx xxxx xx xxxxxxxxxxx xxxxxx xxxx xx xxxx.</p>
<p><strong>xxx xxxx xx xxxxxx xxxx xx xxxxxx xxxxxxxxxx, xx x xxxxxxxx xxx xxxxxxx xxxxxxxxxxx xxxxx xxxxxx xxxxxxxxx xxx xxxx xxxx xx xxxxxxxxxxx xxxxxx xxxx xx xxxx.</strong></p>
<p>xx xxxx xx xxxxxx xxxx xx xxxxxx xxxxxxxxxx, xx x xxxxxxxx xxx xxxxxxx xxxxxxxxxxx xxxxx xxxxxx xxxxxxxxx xxx xxxx xxxx xx xxxxxxxxxxx xxxxxx xxxx xx xxxx.</p>
<p>xx xxxx xx xxxxxx xxxx xx xxxxxx xxxxxxxxxx, xx x xxxxxxxx xxx xxxxxxx xxxxxxxxxxx xxxxx xxxxxx xxxxxxxxx xxx xxxx xxxx xx xxxxxxxxxxx xxxxxx xxxx xx xxxx.</p>
<p><strong>Xxxx xxxx xx xxxxxx xxxx xx xxxxxx xxxxxxxxxx, xx x xxxxxxxx xxx xxxxxxx xxxxxxxxxxx xxxxx xxxxxx xxxxxxxxx xxx xxxx xxxx xx xxxxxxxxxxx xxxxxx xxxx xx xxxx..</strong></p>
<h3 class="extra-padding">Xxxxxxx xx…</h3>
<h4>Xxx xxxxxxxxxx xx xxx Xxxx Xxxx Xxxxxxx Xxxxxx xxxxxxxx xxxx xxxxxx xxxx</h4>
<h4>Xxx xxxxxxxxxx xx xxx Xxxx Xxxx Xxxxxxx Xxxxxx xxxxxxxx xxxx xxxxxx xxxx</h4>
</div>
<div id="main-content-2" class="clearfix">
<h4> </h4>
</div>
</div>
<div id="bottom-content">
<div id="about-div">
<h2>Xxxxx xx…</h2>
<p>Xx, xx xxxxx ixx Xxxxxx Xxxxxxxxx xxxx xxxx xxxx xxxxxxx xxx xxxxxxxx xxxx xxxxxxx xxx xxxx xxxxxx xxxx xxxxx.</p>
<p>Xx, xx xxxxx ixx Xxxxxx Xxxxxxxxx xxxx xxxx xxxx xxxxxxx xxx xxxxxxxx xxxx xxxxxxx xxx xxxx xxxxxx xxxx xxxxxXx, xx xxxxx ixx Xxxxxx Xxxxxxxxx xxxx xxxx xxxx xxxxxxx xxx xxxxxxxx xxxx xxxxxxx xxx xxxx xxxxxx xxxx xxxxx</p>
<p>Xx, xx xxxxx ixx Xxxxxx Xxxxxxxxx xxxx xxxx xxxx xxxxxxx xxx xxxxxxxx xxxx xxxxxxx xxx xxxx xxxxxx xxxx xxxxx</p>
<div class="about-bottom-to-top">
<p><a href="#header">[Back to Top]</a></p>
</div>
</div>
<hr />
<div id="links-div">
<h2>Xxxxxx xxxxx...</h2>
<ul>
     <li><a href="">Xxx Xxxxx xxxx xxx xxx xxx xx(?)</a></li>
    <li><a href="">Xxx Xxxxx xxxx xxx xxx xxx xx(?)</a></li>
    <li><a href="">Xxx Xxxxx xxxx xxx xxx xxx xx(?)</a></li>
    <li><a href="">Xxx Xxxxx xxxx xxx xxx xxx xx(?)</a></li>
    <li><a href="">Xxx Xxxxx xxxx xxx xxx xxx xx(?)</a></li>
    <li><a href="">Xxx Xxxxx xxxx xxx xxx xxx xx(?)</a></li>
    <li><a href="">Xxx Xxxxx xxxx xxx xxx xxx xx(?)</a></li>
    <li><a href="">Xxx Xxxxx xxxx xxx xxx xxx xx(?)</a></li>
    <li><a href="">Xxx Xxxxx xxxx xxx xxx xxx xx(?)</a></li>
    <li><a href="">Xxx Xxxxx xxxx xxx xxx xxx xx(?)</a></li>
</ul>
</div>
<div id="contact-div">
<h2>Xxxxxx xxx...</h2>
<p>Xxxxx x xxxx xxx xxx xxxxxxxxxx xxx xxxxxxx x xxxx xxx xxx xxxxxxxxxx xxx xxx xxxx x xxxx xxx xxx xxxxxxxxxx xxx xxxxxxx x xxxx xxx xxx xxxxxxxxxx xxx xxx<br />
</p>
<p class="phone">Xxxxx</p>
</div>
<div id="form-div">
     <p>Please make sure you complete all three fields below so that we can reply directly.</p>
     <?php
          if ($_POST && isset($missing) && !empty($missing))
          ?>
          <p class="warning">Please complete the missing item(s) indicated.</p>
          <?php
          elseif ($_POST && !$mailSent) {
          ?>
          <p class="warning">Sorry, there was a problem sending your message.
          Please try later.</p>
          <?php
          elseif ($_POST && $mailSent) {
          ?>
          <p class="thanks"><strong>Your message has been sent. Thank you for your feedback.
          </strong></p>
          <?php } ?>
<form method="post" id="feedback" class="contactForm" action="">
                                          <label for="name">Name: <?php
                                             if (isset($missing) && in_array('name', $missing)) { ?>
                                             <span class="warning">Please enter your name</span><?php } ?>
                                          </label>
                                 <input name="name" id="name" type="text" class="formbox"
                                         <?php if (isset($missing)) {
                                                  echo 'value="'.htmlentities($_POST['name']).'"';
                                         } ?>
                                         />
                                          <label for="email">Email: <?php
                                             if (isset($missing) && in_array('email', $missing)) { ?>
                                             <span class="warning">Please enter a valid email address</span><?php } ?>
                                        </label>
                                    <input name="email" id="email" type="text" class="formbox"
                                        <?php if (isset($missing)) {
                                                  echo 'value="'.htmlentities($_POST['email']).'"';
                                        } ?>
                                        />
                                    <label for="comments">Comments: <?php
                                        if (isset($missing) && in_array('comments', $missing)) { ?>
                                        <span class="warning">Please enter your comments</span><?php } ?>
                                        </label>
                                    <textarea name="comments" id="comments" cols="30" rows="10"><?php
                                             if (isset($missing)) {
                                                  echo htmlentities($_POST['comments']);
                                        } ?></textarea>
                                         <input name="send" id="send" class="formSubmit" type="submit" value="Send message" />
</form>
   <div class="form-bottom-to-top">
<p><a href="#header">[Back to Top]</a></p>
</div>
</div>
</div>
<div id="footer">
<p>Xxxxxxxxxxxxx</p>
</div>
</div>
</div>

</div>
</body>
</html>
/* following is the include php code */
<?php
function nukeMagicQuotes() {
if (get_magic_quotes_gpc()) {
    function stripslashes_deep($value) {
      $value = is_array($value) ? array_map('stripslashes_deep', $value) : stripslashes($value);
      return $value;
    $_POST = array_map('stripslashes_deep', $_POST);
    $_GET = array_map('stripslashes_deep', $_GET);
    $_COOKIE = array_map('stripslashes_deep', $_COOKIE);
?>
/* Following is the css */
@charset "UTF-8";
/* CSS Document */
html { margin: 0; background: #faf9f2 url(im/background_texture_tile.jpg) top center repeat; text-align: center; }
body { margin: 0 auto; background: url(im/background_texture_tile.jpg) top center repeat; text-align: center; width: 910px;
padding: 0; font: 62.5% Arial, Verdana, Helvetica, sans-serif; }
h1, h2, h3, h4, h5, h6, p, ul, ol, li, dl, dt, dd, form, label, fieldset, legend, blockquote, table { margin: 0; padding: 0; }
#wrapper {
     text-align: left;
     position: relative;
.container{
     margin: 0 auto 0;
     width: 910px;
#header {
     width: 870px;
     height: 150px;
     margin: 0 20px 20px 20px ;
     background: url(im/header-bg.gif) top left no-repeat;
h1.logo {
     float: left;
     height: 130px;
     width: 315px;
     margin: 0 0 0 50px;
     border: 0;
     outline: 0;
     text-indent:-9999px;
     background:url(im/logo.jpg) 0 10px no-repeat;
     display: inline;
h2.subhead {
     font-weight: bold;
     font-size: 1.6em;
     line-height: 1.4em;
     color: #999;
     float: right;
     width: 135px;
     text-align: right;
     margin: 25px 320px 0 0;
     display: inline;
#nav {
     position: absolute;
     top: 0px;
     right: 50px;
     width: 270px;
     height: 277px;
     background: url(im/nav-bg.png) top left no-repeat;
#nav h2 {
     font-size: 1.6em;
     text-align: center;
     color: #4D98C5;
     margin-top: 35px;
#nav h3 {
     font-size:2.2em ;
     text-align: center;
     color: #4D98C5;
     padding-bottom: 13px;
     margin: 0 40px 0;
     border-bottom: 4.5px dotted #999;
#nav ul {list-style:none;}
#nav li {
list-style:none;
font-size: 1.4em;
font-weight: bold;
margin: 0 40px 0 40px ;
border-bottom: 4.5px dotted #999;
#nav li a {
text-align: left;
background-image:url(im/CSSSprite.jpg);
background-repeat:no-repeat;
color: #4D98C5;
text-decoration: none;
line-height: 65px;
margin: 10px 0 10px 0;
#nav li a.nav-about {
background-position: 105px -15px;
padding: 20px 95px 20px 0;
#nav li a.nav-about:hover,
#nav li a.nav-about:active,
#nav li a.nav-about:focus {
background-position: 105px -102px;
color: #814098;
#nav li a.nav-contact {
background-position: 105px -180px;
padding: 20px 80px 20px 0;
#nav li a.nav-contact:hover,
#nav li a.nav-contact:active,
#nav li a.nav-contact:focus {
background-position: 105px -267px;
color: #814098;
/* Cycle styles */
#cycle {
     float: left;
     margin-left: 20px;
     margin-bottom: 25px;
     width: 547px;
     height: 339px;
     clear: both;
.pics { height: 339px; width: 547px; padding:0; margin:0; overflow: hidden; border: 1px solid #814098; }
/* End cycle styles */
/*///// RIGHT CONTENT ////*/
#right-column {
     float: right;
     width: 260px;
     margin: 0 53px 0 0;
     display: inline;
#ladies {
     width: 252px;
     height: 437px;
     background: url(im/pink-ladies.png) top left no-repeat !important ;
     background: url(im/pink-ladies.gif) top left no-repeat ;
     margin: 120px 0 0 6px;
#ladies h1 {
     margin: 0px 30px 150px 20px;
     padding-top: 60px;
     font: bold 2em Georgia, "Times New Roman", Times, serif;
     text-align: center;
     color: #6A437E;
#ladies p {
     margin: 0px 30px 15px 20px;
     font: normal 1.8em Georgia, "Times New Roman", Times, serif;
     text-align: center;
     line-height: 1.4em;
     color: #EF4358;
#ladies p.bottom {
     margin: 0px 30px 0px 20px;
     font: bold 2.2em Helvetica, Arial, sans-serif;
     text-align: center;
     color: #6A437E;
#courses{
     margin-top: 15px;
     margin-bottom: 18px;
#courses h2 {
     letter-spacing: .07em;
/*Hull Course */
#course1 {
     margin: 0 0 5px 6px ;
     width:240px;
     background:url(im/rightnav.gif) bottom left no-repeat;
#course1 h2.top {
     background:url(im/rightnaw.gif) top left no-repeat;
     margin:0;
     padding:15px;
     color:#FFFFFF;
     font-size:1.6em;
     line-height: 1.4em;
     font-weight: bold;
     text-transform:uppercase;
#course1 h2 {
     font-size:1.6em;
     line-height: 1.4em;
     color:#FFFFFF;
     background-color:#814198;
     padding:15px;
     text-transform:uppercase;
#course1 p {
     font-size:1.4em;
     line-height:1.4em;
     padding: 15px 15px 0 15px;
     margin:0;
#course1 p a {
     text-decoration:underline;
     font-weight:bold;
     color: #9f1f63
#course1 p a:hover {
     color: #ec008c;
#course1 ul {
     margin: 20px 0 20px 15px;
     font-size:1.4em;
     line-height: 1.6em;
     list-style: none;
#course1 p.book-early {
     padding-bottom: 20px;
#course1 p.location {
     padding-bottom: 30px;
#course1 p.structure {
     padding-bottom: 30px;
#course1 p.news {
     padding-bottom: 30px;
#right-column .to-top {
     color: #000;
     text-align: right;
     padding-right: 27px;
     margin-bottom: 40px;
#right-column .to-top a, a:link {
     color: #000;
     font-size: 1.3em;
     text-decoration: none;
#right-column .to-top a:hover {
     text-decoration: underline;
#course2 {
     margin: 0 0 5px 6px ;
     width:240px;
     background:url(im/rightnav.gif) bottom left no-repeat;
#course2 h2.top {
     background:url(im/rightnaw.gif) top left no-repeat;
     margin:0;
     padding:15px;
     color:#FFFFFF;
     font-size:1.6em;
     line-height: 1.4em;
     font-weight: bold;
     text-transform:uppercase;
#course2 h2 {
     font-size:1.6em;
     line-height: 1.4em;
     color:#FFFFFF;
     background-color:#814198;
     padding:15px;
     text-transform:uppercase;
#course2 p {
     font-size:1.4em;
     line-height:1.4em;
     padding: 15px 15px 0 15px;
     margin:0;
#course2 p a {
     text-decoration:underline;
     font-weight:bold;
     color: #9f1f63
#course2 p a:hover {
     color: #ec008c;
#course2 ul {
     margin: 20px 0 20px 15px;
     font-size:1.4em;
     line-height: 1.6em;
     list-style: none;
#course2 p.book-early {
     padding-bottom: 20px;
#course2 p.location {
     padding-bottom: 30px;
#course2 p.news {
     padding-bottom: 30px;
/*///// RIGHT CONTENT ////*/
#main-content {
     margin: 0 360px 0 40px;
     padding: 0;
#main-content-1 {
     width: 510px;
#main-content-2 {
     width: 510px;
#main-content p {
     font-family: Arial, Verdana, Helvetica, sans-serif;
     font-size: 1.6em;
     line-height: 1.4em;
     padding-bottom: 1em;
     color: #666;
#main-content h2{
     padding: 0 0 20px 0;
     margin: 0;
     font-family: Arial, Verdana, Helvetica, sans-serif;
     font-size: 3em;
     color: #666;
#main-content h3 {
     font-size: 2.3em;
     color: #666;
     font-weight: normal;
     padding-bottom: 0.8em;
#main-content h3.extra-padding {
     padding-top: 0.8em;
     padding-bottom: 0.8em;
#main-content h4 {
     font-size: 2em;
     font-weight: normal;
#bottom-content {
     background-color: #814098;
     clear: both;
     margin: 0 20px;
     width: 870px;
     float: left;
#bottom-content h2 {
     font-family: Arial, Verdana, Helvetica, sans-serif;
     font-size: 2.6em;
     letter-spacing: .05em;
     color: #FFF;
     font-style: normal;
     padding: 0 0 15px 0;
#bottom-content p {
     color: #FFF;
#about-div {
     padding: 0 320px 30px 0;
     background: url(im/sheila.png) 560px 20px no-repeat !important;
     background: url(im/sheila.jpg) 560px 20px no-repeat ;
#about-div h2 {
     padding: 20px 28px 15px 28px;
#about-div p {
     padding: 0 28px 20px 28px;
     font-size: 1.5em;
     line-height: 1.4em;
.about-bottom-to-top {
     position: relative;
     top: 65px;
     right: -320px;
     text-align: right;
     padding-right: 33px;
     font-size: .68em;
.about-bottom-to-top a, a:link {
     color: #FFF;
     text-decoration: none;
.about-bottom-to-top a:hover {
     text-decoration: underline;
hr {
       margin: 40px 28px 20px 28px;
       color: #C09FCB;
       border-top: 1px black solid;
#links-div {
     margin: 0 15px 0px 28px;
     float: left;
     width: 254px;
#links-div li {
     list-style: none;
     padding: 0 0;
#links-div li a {
     font-size:1.5em;
     line-height: 1.5em;
     text-decoration: none;
     color: #FFF;
#links-div li a:hover {
     text-decoration: underline;
#contact-div {
     margin: 0 10px 0 0;
     width: 254px;
     float: left;
#contact-div p {
     font-size: 1.5em;
     line-height: 1.4em;
#contact-div p.phone {
     font-size: 2.2em;
     font-weight: bold;
     letter-spacing: .05em;
/* CONTACT FORM */
#form-div {
     margin: 0 28px 50px 0 ;
     float: right;
     width: 281px;
#form-div .contactForm {
     padding:6px;
#form-div .contactForm .formbox {
     font-family: Arial, Verdana, Helvetica, sans-serif;
     font-size:1.2em;
     color:#333;
     width:261px;
     padding:5px 3px;
     margin:0 0 5px 0 ;
     border:1px solid #666;
     border-top-color:#000;
     background:#fff url(im/contact-input.gif) top repeat-x;
#form-div .contactForm #comments {
     font-family: Helvetica, Arial, sans-serif;
     font-size:1.23em;
     color:#333;
     line-height: 1.5em;
     width:258px;
     padding: 5px 0.4em 0 0.4em ;
     margin: 0 0 10px 0 ;
     display:block;
     clear:both;
     border:1px solid #666;
     border-top-color:#000;
     background:#fff url(im/contact-textarea.gif) top repeat-x;
.formSubmit {
     display:block;
     clear:both;
     width:110px;
     height:25px;
     padding:0;
     border:none;
     background-color: #251149;
     text-align:center;
     font-size:1.2em;
     color:#fff;
     cursor:pointer;
.formSubmit:hover {
     background-color: #E76F34;
.form-bottom-to-top {
     text-align: right;
     padding-right: 33px;
     font-size: 0.68em;
     margin-top: 40px;
.form-bottom-to-top a, a:link {
     color: #FFF;
     text-decoration: none;
.form-bottom-to-top a:hover {
     text-decoration: underline;
/* David Powers styles */
.warning {
    font-weight: bold;
     font-size: 1em;
    color: #FCCCB9;
     display: block;
.thanks {
    font-weight: bold;
    color: #f00;
     margin-left: 3px;
#form-div p {
    margin: 0 0 10px 8px ;
     font-size: 1.5em;
     line-height: 1.4em;
label {
    font-weight: bold;
     font-size: 1.6em;
    color: #FFF;
    display: block;
/* END CONTACT FORM */
#footer {
     height: 10em;
     background-color: #FFF;
     margin: 0 20px;
     clear: both;
#footer p {
     font-size: 1.4em;
     color: #666;
     padding: 40px 0 30px 120px;
     background: url(im/footer-logo.gif) 50px 20px no-repeat ;
.clearfix:after{ content:"."; display:block; height:0; clear:both; visibility:hidden; }
.clearfix {display: inline-block;}
/* Hide from IE Mac \*/
.clearfix {display:block;}
/* End hide from IE Mac */
* html .clearfix{ height: 1px; }

TS1474 can anyone help me in resolving my issue please?

whenever i connect my iphone 4s running ios7.0.2 to my laptop window 7 running latest version of itunes, it displays a message "an iphone has been detected but could not be recognised.disconnect it than reconnect it later" why is it so? my iphone is not being connected to itunes? previously it was connecting properly. this issue started even before updating my iphone to ios7.how it can be fixed now?? any suggestions please!

If you have access to a different USB cable, that would be well worth a try. Otherwise, you could Reset the iPhone and see if that helps. Hold down the Sleep button and the Home button at the same time until the Apple logo appears then wait for the Reset, returning your iPhone to the lock-screen. Now try rebooting your laptop and then connecting the iphone to the USB cable, then the cable to the best USB port available. If you have two or more USB ports on your computer use a different one than you have been using.

Can Anyone help with an Illustrator transparency issue?

I created a logo in Illustrator which includes an imported Photoshop psd file with a transparent background. The transparency behaves properly in Illustrator, but as soon as I place it in In Design or open it in photoshop the graphic shows up on a white box/background (the rest of the elements in the logo remain transparent, as they should be). And btw-the greyscale version of this same logo has no transparency issues.

function(){return A.apply(null,[this].concat($A(arguments)))}
it is part of an entire suite of logos that are all vector based Illustrator files
No, it is not. It contains a raster image, so it is not "all vector" regardless of its being assembled in Illustrator.
function(){return A.apply(null,[this].concat($A(arguments)))}
The EPS file will not handle transparency.
EPS supports "transparency" in 1-bit raster objects. It also supports clipping paths, which is how this particular logo would have been handled in earlier times (assuming one insists on the simple grads being raster).
function(){return A.apply(null,[this].concat($A(arguments)))}
What kind of file do you save and place in ID - should be an AI - is it?
InD doesn't really import AI content. It only imports PDF content of an .ai file (if any).
function(){return A.apply(null,[this].concat($A(arguments)))}
I'm on a time crunch
Take Scott's earlier advice. Especially given that you are compiling a collection of (presumably) reuseable logo files, this should be re-created as entirely vector content. That mark should take no more than a few minutes to redraw. Simply by including the raster element (which is primary element, by the way), you are obviating the core advantage of vector artwork (resolution independence) to begin with. So if you insist on that element being raster, then the whole thing might as well be, and your workflow is needlessly convoluted.
JET

Can anyone help with a WRT54G connection issue - it just stopped working

I have a Dell running Windows XP. I have a DSL connection with a Westell 6100 modem connected to a Linksys WRT54G router connected to my main computer. I use the router for a wireless connection to my laptop. This setup worked fine for years - until a few days ago. I no longer have internet access on my laptop and main computer.
If I connect from the modem directly to the main computer, I have internet access. But as soon as I put the router back in - I have no access.
All the appropriate lights on the modem and router are lit. When I do try to access the internet I get the dreaded PAGE CANNOT BE DISPLAYED. When I run the diagnostic, the error log shows: "Not all base service provider entries could be found in the winsock catalog. A reset is needed". I don’t know if this is a standard catch-all error or not?
Everything was fine until a few days ago when I just lost access. Do I need a new router? I hate to buy one and then find out something was corrupted on my computer instead. :-(
Thanks!

When connected from modem to PC directly (no router) and I type in ip[config /all (don't know if this is what i should do) -- I get:
IP Address 192.168.1.100
Subnet Mask 255.255.255.0
Default Gateway 192.168.1.1
DHCP Server 192.168.1.1
DNS Servers 192.168.1.1
Does this mean I should try to change the LinkSys Router?
I will go look there next.

Can anyone help with iTunes error message (0x80092013) please?

I just updated iTunes and now I get error message (0x80092013), does anyone know how to fix it please? I am using Windows, not Mac.

I am having the exact same problem! and now i can't access my pending downloads!! if anybody has any answers, i am begging you, please help me. if i can't fix this then i have wasted $40., so please, help me!

HT1365 Hi can anyone help with this issue regarding my wireless magic mouse? When im on google chrome and scrolling down the page i always have youtube running in the background but the audio cuts/spits/pops can anyone help me with this?

Hi can anyone help with this issue regarding my wireless magic mouse? When im on google chrome and scrolling down the page i always have youtube running in the background but the audio cuts/spits/pops can anyone help me with this?

The figures you mention only make sense on your intranet. Are you still using the same wireless router. The verizon one is somewhat limited as far as max wireless-n performace. For one thing it only has a 2.4 radio. I like many people who wanted wireless-n performance before they even added a wireless-n gigabit router, have my own handling my wireless-n network.

Since updating to FF 8 I can no longer use Multirow book marks, can anyone help with this issue?

Since updating to FF 8 I can no longer use Multi-row book marks, can anyone help with this issue? the one I used is here http://multirowbookmarkstoolbar.com/

Try the support site:
*http://multirowbookmarkstoolbar.com/forum
*Multirow Bookmarks Toolbar Plus: https://addons.mozilla.org/firefox/addon/multirow-bookmarks-toolbarplus/

Can anyone help with this issue.... intermittent sound from apple tv

Can anyone help with this issue?..watched the trailer of a movie with sound, then downloaded and went to watch it, but no sound and this message was displayed:"an incompatible audio signal has ben received.check the output device" tv is a sharp aquos

I don't know if this will help but have you tried switching the audio output to 16-bit? On the AppleTV, click Settings, Audio & Video, Audio Output. The two choices are "auto" and "16-bit". Good luck!

Can anyone help with Double Command issues. This a specific keyboard question and they do not seem to know.

Before I go into a lengthy explanation of the problem: Can anyone help with Double Command issues. This a specific keyboard question and they do not seem to know.
Thanks much.
Emile

Choose Force Quit from the Apple menu and close Mail from there.
(103661)

Can anyone help with issue whereby Music, Podcasts and Audiable Book Apps keep stopping when listing via Headphones following IOS 7.01 Updates on Iphone 4?

Can anyone help with issue whereby Music, Podcasts and Audiable Book Apps keep stopping when listing via Headphones following IOS 7.06 Updates on Iphone 4?
I have tried the following all ready:
Resetting Phone
Resetting Settings on phone
Change Headsets to speakers
Reinstalled Phone
Updated to IOS 7.1
No of the above has resolved the issue does anyone have any ideas?

Can anyone help with issue whereby Music, Podcasts and Audiable Book Apps keep stopping when listing via Headphones following IOS 7.06 Updates on Iphone 4?
I have tried the following all ready:
Resetting Phone
Resetting Settings on phone
Change Headsets to speakers
Reinstalled Phone
Updated to IOS 7.1
No of the above has resolved the issue does anyone have any ideas?

I downloaded the icloud software on my computer in order to sync calendars and contacts using Windows 2007, but I keep getting an error message when trying to sync my icloud and Outlook calenders - can anyone help with this?

I downloaded the icloud software on my computer in order to sync calenders and contacts using Windows 2007, but I keep getting an error message when trying to sync my icloud and Outlook calendars. I downloaded it for the first time a month ago and had it working but it stopped syncing, so I deinstalled the iCloud software and reinstalled, but keep getting the error message "Your setup couldn't be started because of an unexpected error. What do I do now? Can anyone help with this?

Hello easbda,
Thank you for providing the details of the calendar issue you are experiencing with your iPhone. I recommend following the steps in the section titled "Troubleshooting on Microsoft Windows (Microsoft Outlook)" in the following article to assist with syncing your calendar events between your devices:
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/ts3999
Thank you for using Apple Support Communities.
Best,
Sheila M.

Can anyone help with email in my old G4 17" ??

My G4 17", bought December 2004, is considered an antique by Apple, and no longer supported. (I now mostly use my early 2011 MacBookPro.)
But the big screen on by G4 is very useful for Sibelius 4, the music program I mostly use (Sibelius 7 in the MacBookPro - but much too fussy for me.)
Sibelius 4 in the G4 continues to work flawlessly.
But my email account recently sort of died. It's POP account (whatever that means). I can no longer receive messages, BUT I can still create and
send new messages, and of course forward any saved message to myself in the MacBookPro.
ALSO: if I have to shut down the G4, it usually reopens with a horizontally divided display, and it usually takes many restarts before it will open
will a full screen display (seems to reopen correctly more often if left in a cool place overnight.)
Can anyone help with one or both these issues? I want to keep the G4 going as long as I can. BTW, I don't use it for browsing anyone, Safari installed,
because it is now so slow. The MacBookPro handles all that for me.
Thanks very much, James Johnson in Plattsburgh NY (where it is still cold and wintry, o f--k)

To RCCHARLES: THANKS !!!! I did the safe boot start, following the link you provided, then waited, and waited, and waited, and ---
Well that is interesting. Amoung other things safe boot does:
-- check and fixes up your file system. The files system allows you to keep files on your harddrive.
-- Does all video rendering in software.
You could have a one time glitch or harddrive is slowly failing. If you never replaced the harddrive, it is time for a new one.
You may want to consider getting a new harddrive. The easiest way is to get an external drive. No disassembly of the machine is required.
You need an external Firewire drive to boot a PowerPC Mac computer [ a few G5's will boot from USB ].
I recommend you do a google search on any external harddrive you are looking at.
I bought a low cost external drive enclosure. When I started having trouble with it, I did a google search and found a lot of complaints about the drive enclosure. I ended up buying a new drive enclosure. On my second go around, I decided to buy a drive enclosure with a good history of working with Macs. The chip set seems to be the key ingredient. The Oxford line of chips seems to be good. I got the Oxford 911.
I'd give OWC a call. 1-815-338-8685.
FireWire 800 + USB 3, + eSATA
save a little money interface:
FireWire 400 + USB 2.0
This web page lists both external harddrive types. You may need to scroll to the right to see both.
http://eshop.macsales.com/shop/firewire/1394/USB/EliteAL/eSATA_FW800_FW400_USB
     (2) FireWire 800/400 Ports (Up to 100MB/s / 50MB/s)
     (1) USB 3.0 Port (Up to 500MB/s / 60MB/s)
     (1) eSATA Port (Up to 300MB/s)
Has a combo firewire 800/400 port. Not sure what this is. Looks like you will need 400 cable.
http://eshop.macsales.com/shop/ministack

Can anyone help with my broad band issue please?

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