Can anyone help with Yahoo mail deactivation?

Within the last 24 hours, my Yahoo plus email account was deactivated for some reason. I signed into Yahoo mail directly and got the notice. The thing is, I paid my $19.99 a few days ago and received a notice that I had done so. Based on the reasons for "deactivation, " my account should not have been deactivated. Here's some other info:
I successfully signed into my email account as recently as two days ago using Safari but I also use mail on my Mac mail program to retrieve and send messages.
Over the last several months I noticed that my contacts no longer "auto-filled" when on the Yahoo mail website (have no idea if this is related to Safari or Yahoo).
I've lost all my contacts and emails but have most of them on my Mac mail program. I'm afraid to sync anything because I don't want to lose it all!
When I reactivated my account, I changed my password because I was afraid I could have been hacked though I have no evidence of that.
I cannot reach a human at Yahoo though I've tried. I am tempted to walk into their headquarters with laptop and cell phone in hand...
Would love your help!

Hi Winnie,
I'm having the same problemwith the deactivation of my account, except it's the free mail account. At least Yahoo's stuff-ups are egalitarian!
If I lived closer to Yahoo's HQ, I'd join you on the walk. Deactivation shouldn't occur without warnings and explanations - I've received neither.
I've tried using their feedback form, asking and answering questions on Yahoo Answers and using the Yahoo Customer Care twitter feed, all to no avail.
At the very least, you should demand financial compensation as you have paid for the service. I'm probably stuck with no recourse.
Sorry I couldn't help, but hopefully you've got some extra ammo when you do finally get through to someone.

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