Can anyone tell me why my apple magic mouse isn't working on my computer i've tried new batterys but it still doesn't work
I bought a macbook pro and apple magic mouse 6 months ago and it has worked in the past, but when I tried to use it earlier it doesn't work. The macbook seems to recognise it but when you move the mouse the curser stays put. The track pad still works though, any sugestions?
I bought a macbook pro and apple magic mouse 6 months ago and it has worked in the past, but when I tried to use it earlier it doesn't work. The macbook seems to recognise it but when you move the mouse the curser stays put. The track pad still works though, any sugestions?
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My MacBook Pro data is backed up in iCloud (I pay monthly for 20 GB) but apparently my photos are not backed up and it won't allow me to select Photos from the list for back up. Can anyone tell me why?
The current iCloud isn't meant for backing up Macs. It's only for mobile devices.
The beta iCloud Photo Library in iOS 8 will store photos in the iCloud for access from other mobile devices for from iCloud.com. The new Photos app under development for OS X on Macs will not be released until sometime this spring. It will have the capability of storing and accessing photos from iCloud.
iCloud Drive is for sharing documents between multiple devices signed in to the same iCloud ID. When the new Photos application is released the space purchased for iCloud will be available for the photo storage system. -
I purchased a bundle with Wacom Intous5 that included Adobe Photoshop CS6 Suite 2 years ago and my Serial number is now invalid, Can anyone tell me why?
John
Many Thanks; I did finally manage to run into it on the website, but this is link is much better.
Happy Thanksgiving.
John Rupley -
I want to reset my privacy questions for my apple i.d. But when i request to do so it sends it to a email address that isnt on my file can anyone tell me why its not working?
1) Apple ID: All about Apple ID security questions
Torrifromny wrote:
I want to reset my privacy questions for my apple i.d. But when i request to do so it sends it to a email address that isnt on my file ?
2) See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
3) Or Email Here > Apple Support iTunes Store Contact -
I have a brand new macbook pro 15" with latest Lion. Can anyone tell me why, when I open word or preview etc that multiple files open?For eg if I open a word doc, the last 1-3 docs that I have worked previously on all open. Can anyone tell me why?
You have a choice as to whether or not applications in Lion like Word or Preview (or even Safari) save and re-open previous documents or windows... just hold down the option key while quitting a program and when you re-open it you won't get the previous documents or windows when you re-open the application. You can see this by selecting the open program in the menu bar and when holding down the option key the quit function will change to quit and discard open windows. This feature in Lion is referred to as "Resume" and is great if you want to restart an app and return to what you're doing (for example in Safari re-opening existing windows and tabs from your previous session). You still have the option to close individual windows within an app before quitting and they will not re-open when the app is launched again.
This Resume function is not related to saving your work (a word or text document for example). This is handled by Lion's "Auto-Save" and "Versions" functions. See http://www.apple.com/ca/macosx/whats-new/auto-save.html
Hopefully this is the complete answer you're looking for. -
Can anyone tell me why I am unable to download a template word doc from webmail onto my mac without it opening in text format? I just need the original document format.
Where to begin... and why would you ask here? (workstation owners)
Places I can think to try, after google of course....
Forum devoted to something like Word / Mactopia or Pages.... whether you are using Office 2011, and no idea what browser or webmail (IMAP, Gmail, other)
And then there really are notebook with subforum for MacBook Pro
Apple Site Map
Apple Support Mail
Apple Support -
Can anyone tell me why maps cannot determine my location over wifi?
can anyone tell me why maps cannot determine my location over wifi?
If you only have the wifi only version iPad then the location is derived from the router that you are connected to - if it's not in the database that Apple use then your location can't be determined. Only the 3G iPad has a built-in GPS chip. If you have another wifi-only iOS device that does get a location then you could try this https://discussions.apple.com/message/15446656#15446656
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can anyone tell me why everytime i sunk ma phone it takes all me ringtones that i have bought off ma phone??
Actually you mean sync. lol And probably "my" iPhone.
It is probably removing the ringtones because they were added under a different Apple ID than the one you are syncing with. -
I have an iPad 1. Recently I can not get into YouTube . Can anyone tell me why?
I have an iPad 1. Recently I no longer get YouTube. Can anyone tell me why?
The current version of the YouTube App released last November:
https://itunes.apple.com/us/app/youtube/id544007664?mt=8
requires iOS 6 or higher. An iPad 1 cannot be upgraded past iOS 5.1.1 -
When I switch libraries I "lose" the majority of the material in my main library (or at least I can't see it) and can only restore it by repairing the database. Can anyone tell me why this is happening and how I can resolve the problem? Thanks
I seem to have found a way around it. Rather than switching libraries by going into files/switch libraries I used Aperture Preferences to change them. I've done it a couple of times and it appears to work OK.
That is an interesting finding. It suggests, that your "Preferences" file "com.apple.Aperture.plist" may have been corrupted and you fixed it this way. Can you now switch between libraries the usual way? If not, I'd try to remove the "preferences" file from the user library to the Desktop and relaunch Aperture.
The Aperture 3: Troubleshooting Basics:http://support.apple.com/kb/HT3805
describe how to remove the user preferences. -
I have rented a movie from Itunes, but when I try to watch it it pauses itself, then skips to the next scene...can anyone tell me why and as I have paid money for this shouldn't I at least be able to watch without any hiccups?
You've tried restarting the film ? If it still skips then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
I have East west plug-ins and I have PLAY updated! but still Logic can not see These plug-ins! (play) can anyone tell me why?
Hi
You may need to run Logic in 32bit mode to get the AudioUnit Manager to scan the new plugins?
http://support.apple.com/kb/TS3934
http://support.apple.com/kb/HT3989
http://support.apple.com/kb/TS3171
CCT -
Can anyone tell me why my music wont play on my new iphone 4s?
Can anyone tell me why my music wont play on my new iphone 4s?
Greyed out? Read here:
http://support.apple.com/kb/ts1559 -
Can anyone tell me why this picture changes color when I try to download/upload it? It is the exact same picture I have taken from the same location. The image on the left is via preview and the image on the right is what is shows like when I try to download it. I have emailed it to myself and it shows fine on the computer and in CS4, but when I look at the download via my phone or on another computer it shows the wonky color on the right. I have checked the color space shows RGB/8 bit. Any ideas why or how to fix it? It isn't with any one specific session.... and I've tried it on both my desktop and my laptop- saved image to an external hard drive and to drop box. I've tried sending the image to canvas on demand, my email, mpxipro, POST editing- all the same result. Please HELP!! What am I doing wrong?
Most of the time you see something like that. The image in question has a color profile other then sRGB. Some image viewers/displayers are color managed and others are not. So the image do not look the same in all of the applications you use. So colors seem to change.
Try converting it to sRGB color and see if then looks the same all around. Also I think PC and Mac displays are set to different gamma something like 1.8 and 2.2
Though I'm colorblind I even see color variations. -
Can anyone tell me why my collusion .27 add-on stopped working when I updated to firefox 20 (and now 21?). I've tried removing and reinstalling to no avail. I even deleted my profile files and had firefox repopulate those automatically to no avail. And it's not the only add-on to have stopped working.
see here
*https://support.mozilla.org/en-US/kb/re-enable-add-ons-disabled-when-updating
Addons are enabled or disabled?
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