Can anyone tell me why my iphone ios5 keeps turning off in sleep mode. i will lock the screen then go to use my phone a while later and the apple logo appears
my iphone ios5 keeps turning off after i lock my screen.( not asking me to turn off phone) when i go to use my phone again the apple logo appears and my phone seems to be starting up again, how do i stop this from happening?
The terms of service of the Apple Support Communities prevent us from helping anyone with a jailbroken phone.
You're on your own. Good luck.
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Can anyone tell me why I am unable to download a template word doc from webmail onto my mac without it opening in text format? I just need the original document format.
Where to begin... and why would you ask here? (workstation owners)
Places I can think to try, after google of course....
Forum devoted to something like Word / Mactopia or Pages.... whether you are using Office 2011, and no idea what browser or webmail (IMAP, Gmail, other)
And then there really are notebook with subforum for MacBook Pro
Apple Site Map
Apple Support Mail
Apple Support -
Why does my Nexus Galaxy turn off during sleep mode?
I can't put my phone is sleep mode for longer then 10 seconds and it will shut off and I can't upgrade till next year any advice?
I can understand how you feel about having issues with your phone Elisa292005, especially power cycling and features not functioning properly. I know upgrading may fix the issue but we would like to fix the problem first. The information that Ann154 provided was great. Safe mode can tell you if an application is causing the problem and that you should remove it quickly. I also would like to know if the phone id damaged? How long have you had this issue? If you are unable to upgrade, we have many other options that may work for you. First, do you have insurance? Secondly, if you don't have insurance, take a look at this option for replacing your phone http://vz.to/16vfYHl . Lastly, please check to ensure you have the most updated software. Software updates can help the phone function better. I look forward to hearing from you and please keep us posted.
KinquanaH_VZW
Follow us on Twitter @vzwsupport -
Can anyone tell me why my Macbook pro keeps crashing
This is the first report I've had.
I was thinking it was due to me putting my iPhoto on an external drive but it still crashes when this is unplugged.
I also have trouble getting back in - booted up - often taking 3 or 4 goes!!
Its been doing it for two weeks now and I've only managed to run the Disk Utility check and repair but to no avail.
I have only had a mac for a short time so don't understand how I can fix things - please, someone, help!!!
Thank you
J
Anonymous UUID: 764EFA51-0C45-707B-3F78-3B2150CD0D7E
Mon Dec 30 23:04:42 2013
panic(cpu 2 caller 0xffffff8021233bc4): "Spinlock acquisition timed out: lock=0xffffff80218ca528, lock owner thread=0xffffff802d11f450, current_thread: 0xffffff802d318140, lock owner active on CPU 0x7, current owner: 0xffffff802d11f450"@/SourceCache/xnu/xnu-2422.1.72/osfmk/i386/locks_i386.c:365
Backtrace (CPU 2), Frame : Return Address
0xffffff80a1753c80 : 0xffffff8021222f69
0xffffff80a1753d00 : 0xffffff8021233bc4
0xffffff80a1753d40 : 0xffffff8021233ad7
0xffffff80a1753d60 : 0xffffff802124f09d
0xffffff80a1753d90 : 0xffffff802121659a
0xffffff80a1753dd0 : 0xffffff80212163b4
0xffffff80a1753e30 : 0xffffff8021213bdd
0xffffff80a1753ea0 : 0xffffff8021226ed2
0xffffff80a1753ed0 : 0xffffff7fa1dc4b68
0xffffff80a1753ef0 : 0xffffff80216ada80
0xffffff80a1753f30 : 0xffffff80216ac522
0xffffff80a1753f80 : 0xffffff80216ac5f7
0xffffff80a1753fb0 : 0xffffff80212d6aa7
Kernel Extensions in backtrace:
com.apple.iokit.IOHIDFamily(2.0)[1185D338-98A5-345E-84F8-E59DF819A61B]@0xffffff 7fa1da6000->0xffffff7fa1e17fff
dependency: com.apple.driver.AppleFDEKeyStore(28.30)[558B2575-5197-3C4C-BAD2-8CB465638FA8]@ 0xffffff7fa1d9b000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000021000000
Kernel text base: 0xffffff8021200000
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 648897422500
last loaded kext at 270616763113: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7fa1b74000, size 65536)
last unloaded kext at 345860447038: com.apple.driver.AppleUSBUHCI 650.4.0 (addr 0xffffff7fa1e68000, size 65536)
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.14.11
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.kext.AMDFramebuffer 1.1.4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleHDA 2.5.3fc1
com.apple.driver.AppleMikeyDriver 2.5.3fc1
com.apple.driver.AppleIntelHD3000Graphics 8.1.8
com.apple.AMDRadeonX3000 1.1.4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleMuxControl 3.4.12
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleIntelSNBGraphicsFB 8.1.8
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.kext.AMD6000Controller 1.1.4
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleSDXC 1.4.0
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.kext.triggers 1.0
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.DspFuncLib 2.5.3fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.kext.AMDSupport 1.1.4
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleHDAController 2.5.3fc1
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.iokit.IOHDAFamily 2.5.3fc1
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Unable to gather system configuration information.Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2 GHz, 4 GB, SMC 1.69f4
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK5065GSXF, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Hub
USB Device: IR Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1Found this on another site and thought it might help you figure out what's going on. The gist is that some 3rd party extension might be making your system unstable. This will at least tell you what you have on your system and you can decide if you want to unistall anything.
Kernel panics like the spinlock acquisition error cannot be caused by applications. This is either a hardware defect or a kernel extension malfunction. Especially 3rd-party extensions can have bugs. To get a list of all non-Apple extensions you have to go to the terminal and type the following command: ~ kextstat | grep -v com.apple.
You’ll get a (probably different) list of extensions as a result:
Index Refs Address Size Wired Name (Version) <Linked Against> 48 0 0xffffff7f8121b000 0x46000 0x46000 at.obdev.nke.LittleSnitch (3894) <7 5 4 3 1> 49 0 0xffffff7f81a87000 0x3000 0x3000 com.rogueamoeba.InstantOn (6.0.2) <5 4 3 1> 90 0 0xffffff7f81a60000 0x22000 0x22000 com.rogueamoeba.InstantOnCore (6.0.2) <89 5 4 3 1> 100 0 0xffffff7f80fe4000 0x5000 0x5000 com.logmein.driver.LogMeInSoundDriver (1.0.0) <89 5 4 3> 105 0 0xffffff7f807c2000 0x5000 0x5000 com.Cycling74.driver.Soundflower (1.5.3) <89 5 4 3> 124 0 0xffffff7f82c01000 0x18000 0x18000 com.github.osxfuse.filesystems.osxfusefs (2.5.4) <7 5 4 3 1>
Try deinstalling these and test if your system stops crashing. If you’ll still get crashes, it’ll probably be a hardware defect. You can either try to run a hardware test or even better: contact Apple support. -
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