Can apple erase a hard drive with filevault 2 turned on and then reinstall OSX?

Can I take my MacBook Pro to an apple store and have them erase the hard drive and reinstall OSX? If so how much will that cost me?

I believe that's pretty much your only recourse if you forget the password and didn't write down the recovery key or choose to store it with Apple.
If you chose to store it with Apple, you can have them retrieve it for you if you answer the three security questions.
Really, with FileVault, the recovery key is crucial. You MUST keep a safe copy of it.
Matt

Similar Messages

How can i partition my hard drive with lion on it and install snow leopard from time machine

How do I partition my hard drive which has lion on it and reinstall os6 from my time machine?

You going to need a second harddrive. It is riskie to resize your haddrive with live data on it. You need a backup of the data. That said, you might as well copy your data to the second harddrive. Repartition. Then copy the data back. I bought a 128gig flash drive from walmart for $32.
There were repartition commands introduced in 10.4.6 to repartition the harddrive.
For what it is worth, you can non-destructively partition a harddrive from single user mode in 10.4.6 or greater. Of course, you should have a backup of the harddrive.
http://www.ffnn.nl/pages/articles/apple-mac-os-x/nondestructive-partitioning.php

How can I erase My hard drive. Disk utility only gives me the option of erase free space. I have 27in iMac with Lion and 12 gb ram.

How can I erase my hard drive? Disk utility only gives me the option to erase free space.
Thanks for any assistance.

Drive Preparation for Lion
1. Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
4. Quit DU to return to the main menu.
5. Select Reinstall Lion then click on the Continue button. You need an active network connection in order to download the Lion software.

How can I erase my hard drive?

I just sold my computer. How can I erase the hard drive? Thanks1

To prepare it for sale you should follow these instructions:
What to do before selling or giving away your Mac
In addition to the above:
If you enabled FileVault, disable it in System Preferences > Security & Privacy.
"Deauthorize" your iTunes account. Same for Audible if you have one.
System Preferences > iCloud > de-select "Back to My Mac" and "Find my Mac".
Sign out of iCloud. Select "Delete from Mac" when it appears.
Then:
Start your Mac with its original System Installation DVD (if your Mac shipped with one) or OS X Recovery (if it didn’t).
Remove any Open Firmware password if you created one: select Firmware Password Utility from the Utilities menu and remove it.
Select Disk Utility from the Utilities menu.
Remove any partitions you may have created.
Select the Mac's hard disk icon, then select the "Erase" tab.
Select the "Security Options" button and erase the disk.
The more "securely" you erase the disk, the longer it will take. The fastest method is sufficient since all but the most expensive techniques and equipment will be able to recover securely erased data.
When it finishes, quit Disk Utility.
Select Install Mac OS X from the Utilities menu. Do not create any user accounts.
When it finishes, shut down the computer.
If you want to install the bundled apps that were included with your Mac, restart by using your Applications DVD and install the bundled apps.
Don't forget to include any DVDs that came with your iMac, your AppleCare certificate if you bought it, printed documentation, even the box if you still have it.
Execute a bill of sale showing the Mac's serial number.
Once no longer in your possesion, remove the Mac from your devices in My Support Profile.

Can you use external hard drives with the HP Omni 10 5600US

Since this a Windows tablet, can you use external hard drives with the HP Omni 10 5600US?
I know there is a micro-sd reader for additional storage but can you use the usb for external hard drives like a regular pc?
I tried looking at the spec's for this tablet and it said the usb port was host only. I'm not sure what that means exactly.

Yes you can. You'll need to purchase a USB OTG (on-the-go) cable. I recommend using a drive that has its own power supply but I've successfully used small USB powered drives also.

How can I erase my hard disk with OS X 10.8.2?

How can I erase my hard disk with OS X 10.8.2?

If you want to erase the hard disk and reinstall OS X, follow these steps:
1. Back up your data to an external disk if you don't want to lose everything. When you erase a hard disk, everything is deleted.
2. Press Command and R keys while your Mac is starting to start into OS X Recovery, and open Disk Utility.
3. Select Macintosh HD on the sidebar, go to Erase tab and erase the disk.
4. After erasing the disk, close Disk Utility and reinstall OS X, so OS X will be installed with factory settings.
Don't forget to install iLife applications after the installation, if you need them. They come in the Applications DVD (if your Mac came with Snow Leopard or older), or open App Store > Purchases and download them

I got a Model Number: A1181, My hard drive burned out. I bouhgt a new hard drive Wd Scorpio 500 GB. When i tried to install the MAC OS, it identies a hard drive with 3.6 TB and i'm not able to do the installation.

I got a Model Number: A1181, My hard drive burned out. I bouhgt a new hard drive Wd Blue Scorpio 500 GB. When i tried to install the MAC OS, it identifies a hard drive with 3.6 TB and i'm not able to do the installation. I touhgt the new ard drive was bad but i was able to install windows XP. Any ideas what do i have to do?

Well, let's hope that nothing was jiggled out of place when you were installing the new hard drive. Your optical drive may just be out of alignment or the disc you have is "dirty." Get a lint-free cloth and some rubbing alcohol, then clean the disc as thoroughly as you can starting from the center and working outward in a concentric circlular motion. See if that helps. In particular clean the inner portion well.
If this does not help, then you have a problem. You have opened the computer yourself. That action voids all support from Apple. If you take the computer in for service the store may refuse to service the computer. This is not related to your now expired warranty.

I recently installed a new hard drive in a MacBook 2007 and then 10.6.3. I'd like to be able to Sync iCal to the calendars I have created on other devices (new iCloud account and an ME account). I can't upgrade to 10.7 or 10.8 because the MacBook is 32bit

I recently installed a new hard drive in a MacBook 2007 and then 10.6.3. I'd like to be able to Sync iCal to the calendars I have created on other devices (new iCloud account and an ME account). I can't upgrade to 10.7 or 10.8 because the MacBook is 32 bit. Just looking for a workaround as this is not a primary device.

You should update to the latest version of Snow Leopard, 10.6.8 - you can download it here; however it's still not compatible with iCloud and though you can connect to access your email you cannot access any other of iCloud's facilities.
However some people have been able to set up calendar syncing by using the method detailed here - this is an unsupported hack and may not be reliable, and may stop working at some future point. I've not tried it: use at your own discretion.
To access the email:
Entering iCloud email settings manually in Snow Leopard or Leopard
Are you sure you can't upgrade to Lion? It requires an Intel Core 2 Duo processor, which you may well have, though it also needs 2GB RAM so you might need to add additional RAM (might not be worth it for what you want). The published specs don't mention 32 or 64 bit. You can buy Lion by ringing the Apple Store at the number at bottom left of this page.

I am running my first backup on Time Machine using a Seagate external hard drive with a thunderbolt adapter and cable. I have a MacBook Pro 2011. It is backing up 11GB, and is telling me it will take approx two days. Is this normal?

I am running my first backup on Time Machine using a Seagate external hard drive with a thunderbolt adapter and cable. I have a MacBook Pro 2011. It is backing up 11GB, and is telling me it will take approx two days. Is this normal?

Download the supplemental fix to 10.7.5
http://support.apple.com/kb/DL1599

With Lion, How Can I Erase the Hard Drive and Reinstall The System Software?

I plan on buying a used iMac with a Core 2 Duo so that I can run Lion. Since Lion can only be purchased at the Mac App store what if I needed to erase my hard drive and re-install the system software. How can I do this without a DVD with the OS on it like I have for Snow Leapard. I suppose that I could boot from my Snow Leapard DVD and do the erase. Then, I supposed I would be able to download Lion again from the Mac App Store without paying for it again. But, how would you erase a hard drive and reinstall the system software when purchasing a new Mac with Lion already installed and no DVD at all with the OS on it?
-- Kaydell

When someone purchases any Apple computer with a DVD Drive, they should have recieved two DVDs... One contains the Operating System (up to Snow Leopard, Lion no longer ships on DVD) and the other contains the SYSTEM SOFTWARE (i.e. iLife and iWork). To install the software, they just insert the DVD with the SYSTEM SOFTWARE into any compatible Mac and run the installer. There is no need to erase the hard drive to install SYSTEM SOFTWARE. Maybe a friend can let you borrow the SYSTEM SOFTWARE DVD. The other option is to purchase the software via the App Store.
FYI... App Store purchases are linked to the PURCHASER'S APPLE ID. So if you buy a used Mac from a friend and that Mac already has Lion installed on it,that Lion purchase is linked to YOUR FRIEND'S APPLE ID, not yours. So if you want to download Lion again, you will have to enter your FRIEND'S APPLE ID AND PASSWORD. You can always have your friend re-download Lion and make you a DVD copy.

How can I erase my hard drive if the Installer can't find it?

Our iBook, 10.3.9, was pretty reliable for 5 years, but it started to work slower the past days (maybe thru too little free space or too many programs open at the same time), so we restarted a lot.. until it didn't restart but came up with the question mark; then with a black screen/white letters asking for a login. But what is my login? I only know my admin password.
I ran DiskUtility and repaired the permissions and wanted to repair the disk as well, but it said (in red letters): unable, could not unmount disk.
I tried Archive and Install, but it stopped halfway and said there was an error, try again later. I didn't try again, but managed to save most of my documents to another iBook (10.4.3) thru FireWire Target mode.
Then I was ready for Erase & Install.
When I first got this iBook, I had a big accident and had to erase and install, at which time an Apple tech person advised me to first install 10.1 and then 10.2 ('cause this iBook was first made with 10.1, it had 10.2 when I bought it). So this morning I put my 10.1 install CD in and selected Disk Utility to Erase the hard drive. This was recommended in another thread to erase all faulty blocks on a computer. I must say the hard drive itself (below the '27 GB OSX' thing with the triangle in front of it) was already greyed out, but I selected this triangle thing and said erase.
Then I went back into the Installer but... it can't find any hard drive to install OSX on. It shows just one blank space...
The strangest thing is that one time this morning when I opened the iBook, it started up just like normal! But it worked too slow, it wasn't fine, so I restarted and then the problems came back just the same. Now I'm back atthe black screen with white letters. It makes me think though that not all is lost with this computer, which my family hopes with me.
What can I do???
ibook Mac OS X (10.3.7)

Cornelius,
ask as many questions as necessary! I know it is a confusing situation.
Your profile lists OS X 10.3.7.
I believe I upgraded last year to 10.3.9.
Do you have a Full Retail Version of Panther available for re-install?
Yes.
What OS version(s) do you have a full retail version for?
For 10.1, 10.2 and 10.3.2.
Do you have an OS currently installed on your computer?
I don't know...
This morning I had set my mind to do the Erase & Install. I inserted the 10.1 disk, opened DUtility and selected "Erase" from the tablist. At that point the hard drive under the top-triangle was already grey I believe. I selected the top line, or the grey line, am not sure which was last. The computer started to spin. I can't tell if it erased anything at that point. But I know that once the computer stopped spinning its operationwheel, I quit DU and went on trying to install, but then there was no installation disc available. There was just a blanc field.
There was nothing else to do but restart, and at that point the computer opened up with a desktop like normal. I know it sounds crazy.
But it didn't work well. I could open a jpg-file in "Preview", but went in "Mail" and it took forever to open a message, at which point I restarted.
And since then, the normal desktop hasn't shown up anymore.
Whenever I restart, I keep getting stuck at 1. a flashing icon with the picture of a globe, which changes into
2. the question-mark, then
3. the window "Mac OS" with the blue stripe, filling up almost all the way and then
3. a black screen with white letters. If I type something and press return, it asks for password. If I type anything and press return, it says 'login incorrect', and then I see a new screen with "Darwin/BSD (X-3.local) (console)..... next line: "login: "
I don't know what my login could be.
I have since started up from the 10.3 CD, but also only saw a blank field where there should be an icon of my hard drive. (at 'select destination').
Since my post, I used my Apple Hardware Test-CD, and that gave a pass. It said "No device found" for AirPort and Mass Storage. "Device found" for Modem and "Passed" for Logic Board, Memory and VideoRAM.
In any case, what I want to do is still to Erase & Install, because something seems to be very wrong and my stuff is safely backed up.
Looking forward to your answer. Thanks a lot.
ibook Mac OS X (10.3.7)

Unable to erase external hard drive with Disk Utility

Macbook Pro (mid 2010) running 10.9
Hello
Recently, my Seagate FreeAgent GoFlex 1 TB external hard drive has not been showing up on my desktop or in finder. The light is on when connected, and in the Disk Utility it appears.
1. It was naturally created with a partition on it (all of the 1TB allocated to it) and it appears in the Disk Utility as well; however, it is grayed out.
2. I clicked the actual drive in DU and it was verified as being ok. I clicked on the partition next to verify and it said "Error disk needs repaired"
3. So I clicked repair, "Disk Utility cannot repair the disk..restore as many as your backed-up files...etc."
4. No problem (the data on the hard drive is used for my Time Machine back ups and my current internal hard drive is working fine with all the data intact)
5. Ok, so I click the erase tab on the entire external hard drive...erase..."Disk cannot be unmounted"
6. Ok, I try to erase the invidual partition..."Could not open disk"
It seems every time I try to erase this drive completely im hitting blocks. I even tried this method from the OS X Recovery menu (Command+R on startup). I would greatly appreciate any help to just get this whole thing external hard drive erased and start anew. How else would I go about this?
(pictures for reference)
Thank you all

If this is your only backup device, you need to start a new backup on another drive immediately. Don't erase (or try to erase) your only backup.
After you have the other backup, boot into Recovery and try again to erase the volume. You will have to unlock it before you can do anything with it, because it's encrypted.
If you still can't erase it, the drive has failed.

How can I erase the hard drive securely?

I want to sell my old iMac G3 with OS 9.2. First I'd like to erase the hard drive securely, so that no information can be recovered later. OS X allows you to do this easily with the Erase tab in Disk Utility. Can anyone advise how this can be done in OS 9.2?

Hi, iHope -
To do a reasonably secure wipe of the hard drive, use OS 9's Drive Setup utility while booted to an OS 9 Install CD - it's in the Utilities folder on such a disk. Select the Zero all Data item in the Initialization Options item in the Functions menu of Drive Setup.
This article provides excellent step-by-step instructions - Using Drive Setup

How can i use external hard drive with mac and pc!

I've been using a Lacie external hard drive with my mac to keep the itunes library and other things since day one. Since i have a dvd with files for windows and an old pc without a dvd drive, i decided to copy and paste the content of the dvd to the external hard drive. The only problem now is that when i plug the external hard drive to pc, it won't open. I know it has to be formatted in a different way, but i need to find out the best solution!
Any idea?

You can format the external drive in Fat32 (which I don't recommend but is the most compatible between both platforms), or NTFS (which requires some work to get your Mac to recognize), or HFS+ (which requires special software on your PC so your PC can use it).
If you use this drive mostly with your Mac, get MacDrive for your PC:
http://www.mediafour.com/products/macdrive
If you use this drive mostly with your PC, here's some software for you Mac. I haven't tried this myself, but the professional reviews have been good:
http://www.paragon-software.com/home/ntfs-mac/

Can you share a hard drive with the current airport extreme

Hey all!
I read that you can share USB drives with the new airport extreme. Can you do that with the current ones?
Thanks,
B

Massi65, Welcome to the discussion area!
You really should start a new thread since your question is about the new square AEBS and the thread started with a question about the previous AEBS.
With either AEBS you could wirelessly gain access to a hard drive by one of these 3 methods:
Use a hard drive with wireless networking capabilities. The drive would connect to the wireless network like any other wireless client.
Use a hard drive with an Ethernet interface. Connect the drive to the AEBS's LAN port.
Connect a hard drive via FireWire or USB to another Mac and then share the drive from that Mac.
The new square AEBS offers a new possibility. You can connect a USB drive directly to the new AEBS and share it to devices connected to the AEBS's network.
What performance could I expect?
No one can answer this directly since no one has any of these devices to try.

Can apple erase a hard drive with filevault 2 turned on and then reinstall OSX?

Similar Messages

Maybe you are looking for