Can apple fix my screen for free?
my ipod screen is cracked and i can barley do what i want to do on it because on certain spots of the screen, it wont work. and i want to know am i able to get a free replacement.
No, accidental damage is not covered by the warranty.
Apple will exchange your iPod for a refurbished one for $199 if a 64 GB one and $99 for the others. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit
Similar Messages
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Will apple fix your computer for free if you have guarantee
I was walking with my macbook open when suddeny i fainted, my macbook fell off my hands and i was unconcious so i idid not see it fall or where it hit, when i noticed it fell i paniced the system worked perfectly so i was okay. Later that day i was checking it to make sure and the bottom right corner is bended a little and seems broken with a bit missing, the black thing connecting the screen with the bottom is popping out and when i flip my mac it wouldn't stay shut, it would open a bit. one of the screw drivers is falling off. My mac screen cracked and they fixed it for free already one time, would apple fix it again for free. I am really worried because now my macbook will not close completly and im scared that the screen will start getting lose. Is there any way possible to fix this after i woke up from fainting i saw my computer closed and flip i think it fell on it's side. would apple care for this, it has less than 1 year of use so i have guarantee but i think it is only for system issues. Please help im really scared, If they won't fix it for free how much do you think it would cost to fix it Thank you
Please tell me if something like this has happend to you and how you fixed it
MacBook Pro, it fellSince you dropped it the damage is not covered under the warranty (read your warranty.)
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit -
i smashed the screen of my iphone 5 earlier and it was bought just before christmas, i was wondering will apple repair the screen for free or swap the phone? the phone is still working fine, just the screen needs changing by the looks of it.
Why would Apple replace or repair the phone for free? Will a car manufacturer replace or repair the car you drove into a wall for free? If you sit on your spectacles, will the optician give you another pair for free?
You can get an out of warranty replacement phone for $199 in the US, similar price in your local currency. -
I still have my guarantee, could i go to a apple store to replace the screen for free?
No, accidental damage is not covered by the warranty
Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
Apple - iPod Repair price
The following will void the remainder of the warranty
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit -
My iPhone 4 lock button broke, will Apple fix/replace it for free under the one year warranty?
I've had my iPhone 4 for just under a year now and a couple weeks ago the lock button broke. At first, it was just difficult to press down and now it's just completely stuck. I've been using the assistive touch but it's kind of a hassle. I still have a few days left of my one year warranty, so if I went to the Apple Store would they fix/replace my phone for free or would I have to pay? Also, I was having issues with my speakers previously so I went to get it fixed and they said my phone has water damage and I would need to pay to fix it. Will the water damage effect them fixing my lock button too or is it different? Any advice/guidence is greatly appreciated!
If there is water damage then they will likely conclude that your issues are a result of that and you will have to pay.
But don't ask us, ask them. We're users and this have no idea what Apple will say in your case. -
HT3302 does apple fix cracked screens under warranty?
i have a warranty that is still valid. my ipod just recently cracked, can apple fix the screen for free under my warranty?
No, accidental damage is not covered by the warranty
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
The following will vooid the remainder of the warranty
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit -
can apple fix my ipad2 twice for free this is the second time my ipad2 screen broke, now dont calle me careless my 3 yr old brother begs and cries and it's frustrating, all he wants is thomas and friends so i end up getting forced to give it to him, i didnt know my brother was still playing with the ipad , and i was watching tv, so my dad comes up it was lying in the floor next to my bro, u couldnt believe how i cried that time because second time...... my mom was very very dissapointed , and so am i , so will apple be able to fix my 1pad 2 wifi only16 gb for free again, i barely have enough money to repair, because my mom brought another one. im really sad bc it took alot of sacrifice from my parents to buy me this ipad, i dont think i deserved that : ( plz help , or give me any other options.
If you mean your iPad got stepped on and the screen physically broke, I think it extremely unlikely that Apple will replace it again for free. They weren't obligated to do so the first time, as apparently they did, and almost certainly not going to do so twice.
Sorry, but I think you'll just have to live without your iPad until such time as you can save up enough money to pay for repairs. There are independent iPad repair services that may be able to replace the screen for less than Apple's replacement charge, though I can't say with certainty. Do a web search for "ipad repair".
Regards. -
I have an ipod A1285, I have 2,858 songs on it. The screen went black and i can barely see it now. Can apple fix this for me? Or can i get my songs off this ipod and put on a new one?
Hey BlueEyedDude,
Thanks for the question. I’m sorry to hear about your iPod nano! If you believe you have isolated the issue completely to hardware, you can learn more about servicing your device at the following link:
Apple - Support - Service Answer Center
http://www.apple.com/support/ipod/service/faq/
If you’d like to attempt some more troubleshooting tips, see this link:
iPod nano - 4th and 5th generation - Apple Support
https://www.apple.com/support/ipodnano/4th_5th_generation/
If you do decide to service your device, you’ll want to make sure all of the music and information is backed up. If you regularly sync your device with a computer, this music should be on the computer. If not, you can learn about what purchases you can transfer from the iPod to a computer:
iTunes Store: Transfer purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
iTunes: Transferring media from your iPhone, iPad, iPod touch, or iPod
http://support.apple.com/kb/HT1209
Thanks,
Matt M. -
my canadian iphone 4S screen looks yellow and its looked to rogers, will apple singapore can replace my iphone 4S screen for free coz its under warranty for another 6 months... i'm in singapore at the morment so what is the best thing i should do ?? will they send my iphone to canada for the repair or do i have to wait till i fly back ???
No.
You would have to send your iphone to someone you know in Canada, then that person would have to get the iphone to Apple.
Apple will not accept a shipment from outside the country. -
If something happened to a iPad in one year but didn't buy warranty can apple fix it for free
If u buy a iPad 2 and You drop it and the screen broke and u bought it leas Thank a Yeah ago and You didn't buy warrienty can Apple still fin it for free
Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below.
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th generation
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
Cheers, Tom -
My iPhone 5 dies at 20-24% it doesn't go all the way to 0%. Will apple replace my phone or fix my phone for free since its hardware problem and I have no money. This is my second iphone 5 replacement. I have no apple care so I'm worried. My phone has NEVER touched water! I only get 1/5 of battery use. I've also spent 30$ at the apple store on screen protectors for nothing! I really don't have 220$ nor 50$ I am on a strict budget. I believe I have to pay 220 not 50 ford a phone replacement for accidental damage. I don't know what category this falls under. I really need a new phone or battery. HELP! Will I have to pay? Also my screen lighting is all topsy-tervy every I put my screen on highest it won't work I have to wait about a minute? Forgot to mention that my apps exit out by themselves all the time when Im using them.
So, have you tried a reset? Restore from backup? Restore as new? You seem to have a few problems but do not mention any action taken to resolve them. What have screen protectors to do with anything?
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can Can apple fix my ipod , only the bottom keyboard wont work and it takes me forever to slide it & my screen is cracked and i dont have insurance can they replace mine & how much ?
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit -
The home button on my iPad has became faulty, it works sometimes although you have to press it really hard. Can Apple fix this for me?
They might be able to. If it's an iPad 2 then it is still within the warranty period, so as long as it's due to accidental damage it might be fixed/replaced free of charge. Have you tried contacting Apple ? I don't know what country you are in, and whether you are near an Apple store, but you could try looking on this page for your service options.
Before you do that you could try a reset and see if it that helps : press and hold both the sleep and home buttons (assuming that it works) for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
Can apple fix a cracked screen
Can apple fix a cracked screen ?
Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G, $99 for the other 4Gs, $99 for the 16 GB 5G and $149 for the other 5Gs. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit -
Someone tryed to steal my iPod and it dropped on the floor and smashed! Dose apple fix the screen or is there anywhere i can get it fixed?
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit
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