Can apple replace my ipod glass for free?

i had my ipod 4th gen ios 5.1.1 for a few months about 5 months and i found the touch screen cracked. i still have around 7 months warranty left... don't want to spend much money for the replacement... just wondering if the glass/ipod replacement are free at the apple stores

They can but they won't.
Apple doesn't repair it. They replace it with a refurbished unit. The fixed-price for non-warranty replacements can be found here.

Similar Messages

Can apple replace my ipod touch for free if its stops working

can apple replace my ipod touch for free if its stops working, because i havn't had it even for one year yet.

Home Button wrote:
As long as it's under warranty (The warranty is 1 year unless you have AppleCare) they will replace it for free if the iPod had an issue that was not caused by you.
Apple will replace an iPod that is still under warranty if it has a manufacturing defect. That's not the same thing.

Can apple fix my ipad2 twice for free this is the second time my ipad2 screen broke, now dont calle me careless brother begs and cries and it's frustrating, all he wants is thomas and friends so i end up getting forced to give it to him, i didnt know.

can apple fix my ipad2 twice for free this is the second time my ipad2 screen broke, now dont calle me careless my 3 yr old brother begs and cries and it's frustrating, all he wants is thomas and friends so i end up getting forced to give it to him, i didnt know my brother was still playing with the ipad , and i was watching tv, so my dad comes up it was lying in the floor next to my bro, u couldnt believe how i cried that time because second time...... my mom was very very dissapointed , and so am i , so will apple be able to fix my 1pad 2 wifi only16 gb for free again, i barely have enough money to repair, because my mom brought another one. im really sad bc it took alot of sacrifice from my parents to buy me this ipad, i dont think i deserved that : ( plz help , or give me any other options.

If you mean your iPad got stepped on and the screen physically broke, I think it extremely unlikely that Apple will replace it again for free. They weren't obligated to do so the first time, as apparently they did, and almost certainly not going to do so twice.
Sorry, but I think you'll just have to live without your iPad until such time as you can save up enough money to pay for repairs. There are independent iPad repair services that may be able to replace the screen for less than Apple's replacement charge, though I can't say with certainty. Do a web search for "ipad repair".
Regards.

Can I replace my power adapter for free within warranty for the hook which is used to coil the cord on the power adapter is broken.

Can I replace my power adapter for free within warranty for the hook which is used to coil the cord on the power adapter is broken when fall down.

Hello vanexe,
Welcome to the HP Consumer Support Community.
This is a peer-to-peer community for customers to connect and share solutions regarding their HP products. It is not a venue to contact HP directly. If you have additional or direct feedback for HP about their products or services, please use the link below for alternate contacts.
http://www8.hp.com/us/en/hp-information/summary/ww-contact-us.html
If you have other questions and concerns about using the forum, please feel free to send me a private message.
Thank you.
Clicking the "Kudos star" to the left is a great way to say thanks!
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Rules of Participation

Will Apple replace my Logic Board for free?

Sounds crazy I know. But I read a bunch of different threads on many sites saying they replace it for free and some say they don't. Let me explain why I believe I shouldn't pay to get this repaired. Since I bought my MBP I've had problems from it. When I got it I kept getting the message saying...you need to restart your computer...otherwise known as a Kernal Panic. I took it to apple , they couldn't find the problem so they replaced the hard drive for free. This didn't fix the problem but I did not feel like having to continue to take my computer to apple because I do all of my work on my computer so I really didn't the time and I just worked around it. Just recently my computer has began to shut off randomly while using certain programs such as Chrome and Apple Motion. After putting a thread on here I've learned that this is a kernel panic once again but being caused by the logic board. Now I don't know if I received a faulty computer but day one I've been having these problems. Which is the reason I'm asking will Apple repair what wasn't caused by the user?
I need to add that I love Apple and their products, I've had and have many computers and other devices from them that function flawlessly. This MacBook Pro is the only thing I'm having a problem with.
Thanks for any help that anyone one can provide.

Took me a little bit to get this posted becuase i just had another kenrmal panic, but here it is.
Interval Since Last Panic Report: 98600 sec
Panics Since Last Report:          4
Anonymous UUID:                    C77BF78C-FFD1-4EB6-A92F-B6B2D541D97A
Fri May 17 15:33:10 2013
panic(cpu 1 caller 0xffffff7f80966007): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff809faaf000 0x0a5480a2, D0, P3/4
Backtrace (CPU 1), Frame : Return Address
0xffffff807bbe3290 : 0xffffff8000220792
0xffffff807bbe3310 : 0xffffff7f80966007
0xffffff807bbe33a0 : 0xffffff7f80a5eb83
0xffffff807bbe3400 : 0xffffff7f80a5ebf7
0xffffff807bbe3470 : 0xffffff7f80d60855
0xffffff807bbe35b0 : 0xffffff7f80a82ddd
0xffffff807bbe35e0 : 0xffffff7f8096fd6a
0xffffff807bbe3690 : 0xffffff7f8096b43c
0xffffff807bbe3880 : 0xffffff7f8096bebe
0xffffff807bbe3970 : 0xffffff7f81e97617
0xffffff807bbe39c0 : 0xffffff7f81e97a90
0xffffff807bbe3a00 : 0xffffff7f81e96289
0xffffff807bbe3a30 : 0xffffff7f81e41e70
0xffffff807bbe3a50 : 0xffffff7f81e62584
0xffffff807bbe3a80 : 0xffffff7f81e62311
0xffffff807bbe3ad0 : 0xffffff7f81e622c9
0xffffff807bbe3b20 : 0xffffff7f81e62646
0xffffff807bbe3b40 : 0xffffff7f81e849bc
0xffffff807bbe3b70 : 0xffffff8000656494
0xffffff807bbe3be0 : 0xffffff80006567fc
0xffffff807bbe3c40 : 0xffffff8000656fbb
0xffffff807bbe3d80 : 0xffffff80002a3f08
0xffffff807bbe3e80 : 0xffffff8000223096
0xffffff807bbe3eb0 : 0xffffff80002148a9
0xffffff807bbe3f10 : 0xffffff800021bbd8
0xffffff807bbe3f70 : 0xffffff80002aef10
0xffffff807bbe3fb0 : 0xffffff80002daec3
      Kernel Extensions in backtrace:
         com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f808 ff000->0xffffff7f80bfafff
            dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80889000
            dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f808ed000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f808b4000
         com.apple.nvidia.nv50hal(7.3.2)[38ACBB3D-4E3C-3883-9A4B-67F15592905F]@0xffffff7 f80bfb000->0xffffff7f80f1dfff
            dependency: com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f808 ff000
            dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80889000
         com.apple.GeForce(7.3.2)[7E1D7726-416F-3716-ACCB-E1E276E35002]@0xffffff7f81e410 00->0xffffff7f81f03fff
            dependency: com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f808 ff000
            dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f808ed000
            dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80889000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f808b4000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
11G63b
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 1670784702284
last loaded kext at 831289902843: com.xvx.XVXDevice          1.5.2 (addr 0xffffff7f80795000, size 65536)
last unloaded kext at 333662557290: com.apple.driver.AppleUSBUHCI          5.1.0 (addr 0xffffff7f81759000, size 65536)
loaded kexts:
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com.digidesign.iokit.DigiIO          8.0.3f1
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com.apple.driver.AppleIntelHDGraphicsFB          7.3.2
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com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.iokit.IOBluetoothSerialManager          4.0.8f17
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AudioIPCDriver          1.2.3
com.apple.GeForce          7.3.2
com.apple.driver.AppleSMCLMU          2.0.1d2
com.apple.driver.AppleMuxControl          3.1.33
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com.apple.security.TMSafetyNet          8
com.apple.driver.AppleIntelCPUPowerManagement          195.0.0
com.apple.driver.AppleProfileTimestampAction          85.2
com.apple.driver.AppleProfileThreadInfoAction          85.2
com.apple.driver.AppleProfileRegisterStateAction          85.2
com.apple.driver.AppleProfileReadCounterAction          85.2
com.apple.driver.AppleProfileKEventAction          85.2
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Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.198.19.22)
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Network Service: AirPort, AirPort, en1
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Serial ATA Device: MATSHITADVD-R   UJ-898
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Can Apple replace my iPOD?

My iPOD 30g 5G was borrowed by my cousin and he was playing with a magnet and it got stuck. I have tried everything but the iPOD just shows up a folder with an exclamation mark. Also i hear noises just like when the hard drive is spinning. Will Apple replace my iPOD? I just bought it and it did'nt last a month in my hands...

Hi, strong magnets and data storage do not mix very well. Try restoring the iPod as per:
http://www.apple.com/support/ipod/five_rs/
You will have to reload all your songs/pics/flicks

Does Apple replace iphone 6 screens for free ?

i have cracked my iphone 6 due to a accident and im wondering of they would replace it for free ?

Not likely. Please make a Genius Appointment and take it in for service. See, also:
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit

Will Apple replace NVIDIA graphics card for free?

I've read a lot of discussions on here about the failing NVIDIA cards and Apple having to replace the entire motherboard. Some users have had the experience of Apple replacing the card free of charge, others have had to pay a hefty price. Is there any logic to Apple's discretion of the charge? If so, how do I navigate the "genius" system to avoid a fee? I am, of course, interested in paying as little as possible as this is obviously a manufacturing defect and the costs should be covered by the manufacturer; if there is not going to be a TOTAL RECALL!
"Get to za choppah"

NMacUser wrote:
Will apple replace my 13 inch MBP battery for free if its health id below 80% and its still under warrenty??
My MBP is only 7 months and its health is already 85%! Please let me know!! Thank You!!
Not quit sure if we are are talking about one or two batteries. Where are you getting "health id" ??? numbers.
Non-the-less you can option click on the battery icon menulet in the upper right. What is the stated condition?
You can recalibrate the batery if you have never done it.
http://docs.info.apple.com/article.html?path=Mac/10.6/en/9036.html
This may help.
Otherwise I would take it to an Apple Retail Store or an Apple Authorized Service Provider (AASP) for evaluation, or call your nearest Apple Contact Center. Visit the Genius Bar at the Apple Retail Store, make a reservation.

Can I have my iPod changed for free?

My iPod touch keeps switching off and is out of guarantee.

If it is out of waranty, then of course you cannot get it replaced for free.

Will Apple replace my iPhone 5s for free?

I own a space grey 16GB iPhone 5s and have done so since early January. It occasionally force restarts. Today I noticed that at about 3:10PM that it was on only 12% battery, I had accidentally left it on charge for the enitre previous night. It had 90% battery at about 10:55AM. I also noticed that it was really hot in my pocket. I had not be using it since 13:25PM and there was only one app open in multitasking (that app was Youtube and I had paused a video.) I also had a snapback phone cover on my iPhone. I usually get home at about 3:45PM and I usually have about 60% left. I do know that when the 5s was released that some users had similar problems to mine and it turned out that their phones had a manufacturing problem. Apple decided to replace hier phones free of charge. But, that was back in October and I am not sure if that free replacement will apply now. I got my phone through Carphone warhouse and I am on a 4G EE contract. My sister put my phone on her bank insurance as she was allowed so we cancelled the Carphone warehouse insurance. So my final question(s) is will Apple replace my phone? Will I have to pay? Should I go through my sisters bank insurance? Also, I don't really want to replace my phone so would anybody be able to tell me how to fix this problem? My iOS is up to date as well. Thank you for any help that I receive.

The best thing to do is to book a Genius appointment with your nearest Apple Store and take your phone in. This needs to be done online at http://www.apple.com/uk/retail/geniusbar/
They will be able to connect your phone to their diagnostic software and they should replace it if it's within the 12 month warranty period, which it will be if it's a 5S. They will also be aware of any glitches with the phones. Curious as to why you wouldn't want to replace it if it's faulty - not that it's any of my business. If you make sure you back it up first you should be fine.

Will Apple replace my iPhone 5 for free if the lock button is not working properly?

My iPhone 5 was bought in March 2013 and broke in January 2014 so I still have a few months left on my one year warranty.
My lock button did not get stuck or jammed, but all of a sudden it just would not work. I don't notice anything different about it and it still makes a "click" noise when I press it but, it wont do anything or respond to anything. Clearly something is wrong with it and I am not sure why.
I have my assessive touch ON but I would rather use my lock button.
If I bring it into Apple will they replace it for FREE if my one year warranty isn't over and my lock button just will not respond to me pressing it?
THANK YOU. PLEASE HELP.

If Apple determines that it is eligible for coverage under the warranty then they will either replace it or fix it.
In my experience,, if it is truly just a faulty button, then they will fix it but the tech will make that determination after inspection.

Can apple replace my iPod touch screen for free?

My iPod touch fell on the bottom left corner and the screen cracked can I get a free replacement? I got it last year for Christmas

You may check your current wararnty status by going here: https://selfsolve.apple.com/agreementWarrantyDynamic.do
There is also a link to file a repair request.
Message was edited by: tech_boy11

CAN I GET NEW IPOD NANO FOR FREE IF I TRAID MY BROKEN ONE IN

i had my ipod 2nd gen for for years and i dont know how it broke can i get a new on if i trade it in

You can buy a new one. Apple may give you something to recycle your old one, but there are no trade-ins.

Can i replace new ipod 4 for new ipod 5?

Thanks to warranty my old iPod 4 will be replaced so I will Get a new iPod 4. Is there any chance I can replace that brand new iPod 4 64GB for new iPod 5 32GB?
iPod 4 64GB is worth more than iPod 5 32 GB but I still would rather have the new one. Is there any chance I can get that?

"Thanks to warranty my old iPod 4 will be replaced so I will Get a new iPod 4. Is there any chance I can replace that brand new iPod 4 64GB for new iPod 5 32GB?"
None.
"iPod 4 64GB is worth more than iPod 5 32 GB but I still would rather have the new one. Is there any chance I can get that?"
No chance at all.

Can HP replace my VGA chipset for free?

I have this HP laptop product then it has a worst VGA chip ever. everytime it'll go down/broken I always go to a laptop shop to reheat/repair my HP VGA chip just to back to its power. then after a few days again it'll go back to NO POWER MODE again because I need to reheat/repair my HP VGA chip again and again... I hope HP will do some action for this. the warranty they give is not enough for what customers needed. then my laptop is still good and cool but the problem is my VGA CHIP T_T poor experience

Hello vanexe,
Welcome to the HP Consumer Support Community.
This is a peer-to-peer community for customers to connect and share solutions regarding their HP products. It is not a venue to contact HP directly. If you have additional or direct feedback for HP about their products or services, please use the link below for alternate contacts.
http://www8.hp.com/us/en/hp-information/summary/ww-contact-us.html
If you have other questions and concerns about using the forum, please feel free to send me a private message.
Thank you.
Clicking the "Kudos star" to the left is a great way to say thanks!
When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!
Rules of Participation

Can apple replace my ipod glass for free?

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