Can apple replace my ipod touch for free if its stops working
can apple replace my ipod touch for free if its stops working, because i havn't had it even for one year yet.
Home Button wrote:
As long as it's under warranty (The warranty is 1 year unless you have AppleCare) they will replace it for free if the iPod had an issue that was not caused by you.
Apple will replace an iPod that is still under warranty if it has a manufacturing defect. That's not the same thing.
Similar Messages
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Can apple replace my ipod glass for free?
i had my ipod 4th gen ios 5.1.1 for a few months about 5 months and i found the touch screen cracked. i still have around 7 months warranty left... don't want to spend much money for the replacement... just wondering if the glass/ipod replacement are free at the apple stores
They can but they won't.
Apple doesn't repair it. They replace it with a refurbished unit. The fixed-price for non-warranty replacements can be found here. -
Will Apple replace my Ipod Touch 5g, Even if its over a year old?
I have an iPod touch 5g, which i bought in January of 2013. This iPod has been malfunctioning for a couple of days now. I connect it to a power source since it indicates its low on battery. When I do, it turns on, however, it will not charge much and the battery will continue to be red on the top right hand corner of the screen. I have an app which helps indicate around how much battery the iPod has. This app says that the iPod never charges past 15% and if i disconnect it, it shuts down. If the problem is in the battery, and it's a hardware problem, will Apple replace my iPod? Can they still do it? It is over a year old, but after all, i paid for a product that would last longer than a year and a half, didn't I?
You no longer have warranty coverage. Whatever Apple will do you will have to pay for it since it is out of warranty.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit -
Can apple replace my iPod touch screen for free?
My iPod touch fell on the bottom left corner and the screen cracked can I get a free replacement? I got it last year for Christmas
You may check your current wararnty status by going here: https://selfsolve.apple.com/agreementWarrantyDynamic.do
There is also a link to file a repair request.
Message was edited by: tech_boy11 -
Will apple replace my scratched iPod touch for free?
Yes unless:
If Apple determines that an iPod is not repairable, for example, if it has failed due catastrophic damage or the iPod has been disassembled into multiple pieces, then Out-of-Warranty Service is not available and the iPod will be returned. Please see Apple's Repair Terms And Conditions for further details.
If they do the excahnge price is:
Apple - Support - iPod - Repair pricing
Mike Barons wrote:
I droped my ipod touch and the case of the screen came clean off will they repair for a fee -
My local apple store is in Belfast, Northern Ireland. Do you reckon if I trade in my iPod touch 4g black (less than I year old) I will get a new white iPod touch for free??
Please Post !!!!!!!!No, Apple does not offer that kind of exchange.
If you had a valid problem covered under the Warranty or AppleCare, they would swap it out for an identical item (including same color). -
Can apple track a ipod touch if lost
can apple track an ipod touch if lost?
No.
What To Do If Your iDevice Is Lost Or Stolen
If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. What to do if your iOS device is lost or stolen
6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
7. Find My iPhone
8. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices) -
Can apple repair an iPod touch bought on amazon?
Can apple repair an iPod touch bought on amazon?
Sort of:
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price -
can apple fix my ipad2 twice for free this is the second time my ipad2 screen broke, now dont calle me careless my 3 yr old brother begs and cries and it's frustrating, all he wants is thomas and friends so i end up getting forced to give it to him, i didnt know my brother was still playing with the ipad , and i was watching tv, so my dad comes up it was lying in the floor next to my bro, u couldnt believe how i cried that time because second time...... my mom was very very dissapointed , and so am i , so will apple be able to fix my 1pad 2 wifi only16 gb for free again, i barely have enough money to repair, because my mom brought another one. im really sad bc it took alot of sacrifice from my parents to buy me this ipad, i dont think i deserved that : ( plz help , or give me any other options.
If you mean your iPad got stepped on and the screen physically broke, I think it extremely unlikely that Apple will replace it again for free. They weren't obligated to do so the first time, as apparently they did, and almost certainly not going to do so twice.
Sorry, but I think you'll just have to live without your iPad until such time as you can save up enough money to pay for repairs. There are independent iPad repair services that may be able to replace the screen for less than Apple's replacement charge, though I can't say with certainty. Do a web search for "ipad repair".
Regards. -
How can I reformat my ipod touch for mac
How can I reformat my ipod touch for mac I used to have a PC I've all ready tried to restore several times but it won't work. What can i do?
Just plug it into the mac, and do a restore. Make sure you are plugging the ipod into a usb 2.0 port and not through a keyboard or usb hub. Also if itunes offers to use a backup during the restore, don't use it.
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Can I replace my power adapter for free within warranty for the hook which is used to coil the cord on the power adapter is broken when fall down.
Hello vanexe,
Welcome to the HP Consumer Support Community.
This is a peer-to-peer community for customers to connect and share solutions regarding their HP products. It is not a venue to contact HP directly. If you have additional or direct feedback for HP about their products or services, please use the link below for alternate contacts.
http://www8.hp.com/us/en/hp-information/summary/ww-contact-us.html
If you have other questions and concerns about using the forum, please feel free to send me a private message.
Thank you.
Clicking the "Kudos star" to the left is a great way to say thanks!
When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!
Rules of Participation -
Will apple replace a cracked screen ipod touch for free?
Well my ipod is very cracked and part of the ipod shows INSIDE the ipod and the screen is flashing white so i see NOTHING of the screen would apple replace my ipod?(ipod touch 4th gen 8gb)
Every single device brought into an apple retail store is dealt with on a case-by-case basis. You might get lucky and find a retail employee who doesn't follow protocol. You never know what will happen
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Can you swap your ipod touch for a new one?
can you trade an ipod touch in and get a new ipod free?
You can only trade it in at your local Apple Store for a 10% discount on the purchase a newer one.
B-rock -
Will Apple replace my Logic Board for free?
Sounds crazy I know. But I read a bunch of different threads on many sites saying they replace it for free and some say they don't. Let me explain why I believe I shouldn't pay to get this repaired. Since I bought my MBP I've had problems from it. When I got it I kept getting the message saying...you need to restart your computer...otherwise known as a Kernal Panic. I took it to apple , they couldn't find the problem so they replaced the hard drive for free. This didn't fix the problem but I did not feel like having to continue to take my computer to apple because I do all of my work on my computer so I really didn't the time and I just worked around it. Just recently my computer has began to shut off randomly while using certain programs such as Chrome and Apple Motion. After putting a thread on here I've learned that this is a kernel panic once again but being caused by the logic board. Now I don't know if I received a faulty computer but day one I've been having these problems. Which is the reason I'm asking will Apple repair what wasn't caused by the user?
I need to add that I love Apple and their products, I've had and have many computers and other devices from them that function flawlessly. This MacBook Pro is the only thing I'm having a problem with.
Thanks for any help that anyone one can provide.Took me a little bit to get this posted becuase i just had another kenrmal panic, but here it is.
Interval Since Last Panic Report: 98600 sec
Panics Since Last Report: 4
Anonymous UUID: C77BF78C-FFD1-4EB6-A92F-B6B2D541D97A
Fri May 17 15:33:10 2013
panic(cpu 1 caller 0xffffff7f80966007): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff809faaf000 0x0a5480a2, D0, P3/4
Backtrace (CPU 1), Frame : Return Address
0xffffff807bbe3290 : 0xffffff8000220792
0xffffff807bbe3310 : 0xffffff7f80966007
0xffffff807bbe33a0 : 0xffffff7f80a5eb83
0xffffff807bbe3400 : 0xffffff7f80a5ebf7
0xffffff807bbe3470 : 0xffffff7f80d60855
0xffffff807bbe35b0 : 0xffffff7f80a82ddd
0xffffff807bbe35e0 : 0xffffff7f8096fd6a
0xffffff807bbe3690 : 0xffffff7f8096b43c
0xffffff807bbe3880 : 0xffffff7f8096bebe
0xffffff807bbe3970 : 0xffffff7f81e97617
0xffffff807bbe39c0 : 0xffffff7f81e97a90
0xffffff807bbe3a00 : 0xffffff7f81e96289
0xffffff807bbe3a30 : 0xffffff7f81e41e70
0xffffff807bbe3a50 : 0xffffff7f81e62584
0xffffff807bbe3a80 : 0xffffff7f81e62311
0xffffff807bbe3ad0 : 0xffffff7f81e622c9
0xffffff807bbe3b20 : 0xffffff7f81e62646
0xffffff807bbe3b40 : 0xffffff7f81e849bc
0xffffff807bbe3b70 : 0xffffff8000656494
0xffffff807bbe3be0 : 0xffffff80006567fc
0xffffff807bbe3c40 : 0xffffff8000656fbb
0xffffff807bbe3d80 : 0xffffff80002a3f08
0xffffff807bbe3e80 : 0xffffff8000223096
0xffffff807bbe3eb0 : 0xffffff80002148a9
0xffffff807bbe3f10 : 0xffffff800021bbd8
0xffffff807bbe3f70 : 0xffffff80002aef10
0xffffff807bbe3fb0 : 0xffffff80002daec3
Kernel Extensions in backtrace:
com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f808 ff000->0xffffff7f80bfafff
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80889000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f808ed000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f808b4000
com.apple.nvidia.nv50hal(7.3.2)[38ACBB3D-4E3C-3883-9A4B-67F15592905F]@0xffffff7 f80bfb000->0xffffff7f80f1dfff
dependency: com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f808 ff000
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80889000
com.apple.GeForce(7.3.2)[7E1D7726-416F-3716-ACCB-E1E276E35002]@0xffffff7f81e410 00->0xffffff7f81f03fff
dependency: com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f808 ff000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f808ed000
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80889000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f808b4000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
11G63b
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 1670784702284
last loaded kext at 831289902843: com.xvx.XVXDevice 1.5.2 (addr 0xffffff7f80795000, size 65536)
last unloaded kext at 333662557290: com.apple.driver.AppleUSBUHCI 5.1.0 (addr 0xffffff7f81759000, size 65536)
loaded kexts:
com.xvx.XVXDevice 1.5.2
com.digidesign.iokit.DigiIO 8.0.3f1
com.digidesign.iokit.DigiDal 8.0.3f1
com.apple.driver.AppleIntelProfile 85.2
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.2.5a5
com.apple.driver.AppleMikeyDriver 2.2.5a5
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AGPM 100.12.75
com.apple.driver.AppleIntelHDGraphics 7.3.2
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleIntelHDGraphicsFB 7.3.2
com.apple.driver.AppleSMCPDRC 5.0.0d8
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.GeForce 7.3.2
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.AppleMuxControl 3.1.33
com.apple.driver.ApplePolicyControl 3.1.33
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d8
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleUSBTCButtons 227.6
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.driver.AppleUSBTCKeyboard 227.6
com.apple.driver.AppleIRController 312
com.apple.driver.AppleUSBCardReader 3.0.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.driver.AppleUSBHub 5.1.0
com.apple.driver.AppleFWOHCI 4.9.0
com.apple.driver.AirPort.Brcm4331 561.7.22
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.iokit.AppleBCM5701Ethernet 3.2.4b8
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.driver.AppleProfileTimestampAction 85.2
com.apple.driver.AppleProfileThreadInfoAction 85.2
com.apple.driver.AppleProfileRegisterStateAction 85.2
com.apple.driver.AppleProfileReadCounterAction 85.2
com.apple.driver.AppleProfileKEventAction 85.2
com.apple.driver.AppleProfileCallstackAction 85.2
com.apple.iokit.AppleProfileFamily 85.2
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.2.5a5
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.2.5a5
com.apple.iokit.IOHDAFamily 2.2.5a5
com.apple.driver.AppleGraphicsControl 3.1.33
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.IOPlatformPluginLegacy 5.0.0d8
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.nvidia.nv50hal 7.3.2
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.NVDAResman 7.3.2
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.driver.AppleUSBMultitouch 230.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.2.1
com.apple.iokit.IOUSBMassStorageClass 3.0.3
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOFireWireFamily 4.4.8
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.9
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.53 GHz, 4 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 11 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 4
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 7
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3 -
Will Apple replace NVIDIA graphics card for free?
I've read a lot of discussions on here about the failing NVIDIA cards and Apple having to replace the entire motherboard. Some users have had the experience of Apple replacing the card free of charge, others have had to pay a hefty price. Is there any logic to Apple's discretion of the charge? If so, how do I navigate the "genius" system to avoid a fee? I am, of course, interested in paying as little as possible as this is obviously a manufacturing defect and the costs should be covered by the manufacturer; if there is not going to be a TOTAL RECALL!
"Get to za choppah"NMacUser wrote:
Will apple replace my 13 inch MBP battery for free if its health id below 80% and its still under warrenty??
My MBP is only 7 months and its health is already 85%! Please let me know!! Thank You!!
Not quit sure if we are are talking about one or two batteries. Where are you getting "health id" ??? numbers.
Non-the-less you can option click on the battery icon menulet in the upper right. What is the stated condition?
You can recalibrate the batery if you have never done it.
http://docs.info.apple.com/article.html?path=Mac/10.6/en/9036.html
This may help.
Otherwise I would take it to an Apple Retail Store or an Apple Authorized Service Provider (AASP) for evaluation, or call your nearest Apple Contact Center. Visit the Genius Bar at the Apple Retail Store, make a reservation.
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