Can Apple reset and/or find Apple ID information?

Question

My husband and I share same iTunes account attached to the same Apple ID that he uses for iCloud.  We created another Apple ID for a 2nd iCloud for me to back up my phone.  my phone was having issues so I backed it up to the cloud and erased it back to factory.  Attempting to restore my iPhone from my icloud it seems that i remembered my iCloud ID or password, incorrectly.  I even double checked my iCloud info from settings before attempting to restore.  I didn't write it down b/c when I saw it, I was sure I had it memorized. 
  I attempted to reset my password, but seems as though the only email attached is the @me account I used for this iCloud.  And if it is working and sending a reset password email, I can't sign into the email account because I have my ID or Password incorrect!  Even the security question I'd wrong.  I got locked out of the account for 8 hours.  I called iTunes support and explained the situation, they tried havi g me do all the reset and security questions again....but like I told them I was locked out.  They told me to call back in 8 hours. I am afraid they will have me do the same things and I will just be locked out again.
So I am not sure what to try next.   I recently upgraded my iCloud for more space also.  It seems to me Apple could access the ID we use for iTunes and see the 2 iCloud accounts and would be able to use the security info from the iTunes and my husbands iCloud that I could provide to be able to tell me if my iCloud ID is incorrect or reset my password.
Has anyone had luck with getting back into an account? 
I mad an appointment at the Apple Store thinking I may have better luck explaining this situation in person, do you think it would help?

Answer 1

Thanks, I wasn't sure.  It just seems like support was not understanding my situation clearly.  Just kept asking for my Apple ID and to reset my password.  I will try again. Just wondering if anyone knew if this is something support had been able to solve for anyone else or give advise on how to get them to understand what I need.
Thanks for your input.