Can buy music but unable to gift

Please help, I am able to buy apps and music for myself with no issues. I am unable to gift music at all. I have tried three working credit cards all declined repeatedly for gifting but working just fine for buying for myself. I have $30 in apple gift card credit also refused.

This is a common (and very frustrating) issue - you need to contact Customer Support and get them to make an adjustment to your account so that you can purchase gifts.
Of course, it still might not work - they adjusted my account last week and I don't get the credit card declined error anymore, but instead it just says "The iTunes store could not process your request, please try again later."

Similar Messages

  • Almost about i am trying to buy music,but unable due to forgot my security  question

    ok, now i want to buy music from itune store it does'nt let me

    i want to reset my security quistion and i do'nt know how

  • Unable to buy music but can lisen to samples

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    Whenever I click on iTunes store, it just takes me to this huge add to download the new version of iTunes. I have tried clicking the download box and downloading it, but it still will not let me past the add so I can buy music. What gives

    this is a follow up from the profane post earlier....
    i have done this twice in two other posts..
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  • I want to buy music but i can't remember my security questions, It says to reset it but the link is not there to reset. It says to contact ap support but I've tried both ways to contact and it says it isn't working.

    I want to buy music but i can't remember my security questions, It says to reset it but the link is not there to reset. It says to contact ap support but I've tried both ways to contact and it says it isn't working.

    The reset link will only show if you have a rescue email address on your account (an alternate email address is different). If you don't have one (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
    How are you trying to contact Support ? You should be able to do so via the following :
    Contacting Apple about account security : Contact Apple for help with Apple ID account security
    Or if your country isn't on that page then use this form : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset you can then add a rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
    Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID

  • HT201272 If I buy music but erase can I get it again no extra cost

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  • Trying to buy music but the question that is provided is not the question that I provided

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    Sheila,
    That is impossible for us to answer, since you did not say where you are trying to buy music.
    If one online music download store is not working for you, try a different one.  Here are some suggestions:
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    Amazon Digital Music
    Google Play Music

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    After I updated my iPod it would ask me to answer secuirity questions when I tried to buy music but I never answered the questions in the first place

    Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
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    (95133)

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    Contacting Apple about account security : http://support.apple.com/kb/HT5699
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    Perform a Reset... Try again...
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