Can compose email, send and receive however, cannot attach files from media card.

When I click the blackberry button and got to attach, the only options I get are Picture and Contact. How do I attach doc or xls files that are saved on my media card? I have checked the file sizes and it's less that 10 k so file size is definitely not an issue.

Before you do that, try doing a factory reset. 
This will remove any IT Policy and resturn the BlackBerry to original settings.
Follow the steps in KB18998
If the option still is missing, then contact your point of sale or mobile carrier.
Let me know how you make out
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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