Can Connect but Not Open Reports from BusinessObjects Enterprise

I have a new installation of Crystal 2008.  I can logon to the Respository Explorer, but when I try to access a report, I receive the folllowing message:
================================================================
The report could not be opened from BusinessObjects Enterprise.
Possibly the report is on a different BusinessObjects Enterprise system than the one you are currently logged onto.  If this problem persists, please contact your admistrator.
================================================================
The server administrator has tried his profile and gets the same message
I installed CR2008 on a different PC and can access without problems
I had Crystal XIR2 installed and uninstalled it prior to CR2008
I also had Crystal Beta for VS2020 that I uniinstalled prior to installing CR2008.
I've tried suspending my virus protection and firewall
It doesn't seem to be a secuity issue, but something is blocking access.  I assumed the problem would go away after uninstalling the other versions of crystal and running a registry cleaner, but I still have the same problem.
Any Suggestions??

Hi,
One of the probable causes of this error message is when the Input File Repository Server (FRS) is stopped, disabled, or is not accessible over the network.
In addition to what Philip has recommended, i would suggest you to first verify if your IFRS server is started and enabled. Also, kindly perform the port binding for the IFRS server by:
1. Login to CMC with an Administrator account.
2. Navigate to Servers >> Input File Repository Server >> Properties
3. Check the Request Port button and assign a port number.
4. Also assign the IP Address of the Server in IP Address radio button.
5. Restart the server and test the issue.
I hope it works for you.
Regards,
Nakul Mehta

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    The following is the error message that I am getting.
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    initially the port number 1725 (i mean the default crystal report port number) was blocked. so i was getting the error
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    so you are saying, they will have to open up more ports?
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