Can connect to but not administer Airport Extreme

New problem, just happened today. I can connect to the network I've created and get online (writing this from the affected machine) but not administer the Airport network.
When I open the Airport Utility, I get nothing in the window at all. I've tried on my other machine, a MacBook Pro running 10.4.9, and can see it. I even tried on an old Mac mini G4 and it can also see and administer.
This also hurts printing - the machine can't see the base station, so it hangs just looking for it.
Any ideas?

Indeed - this is a "g" Airport Extreme, so I've had it for a while. Like I said, the other machines can see it.
And the problem comes and goes – today I can see the Base Stations, yesterday I could not.

Similar Messages

Connect to broadband wireless, but not through Airport Extreme b/g

I have had an Airport Extreme BS working as a Gateway to my Wireless Broadband service since last July. The AEBS has been providing internet to a WinXP laptop, and an iMac running OSX 10.5.2. This has been working well since installed.
My Wireless Broadband is provided by Rogers and known as 'portable internet'. The Modem/antenna is the Motorola 'Expedience' device for outside perm installation.
Suddenly about 2 weeks ago, perhaps 3, we started experiencing problems. We would have fine performance for chunks of time, interrupted by complete internet connectivity loss. I would go through all the motions of reset on AEBS, on the service provider 'modem' and on the clients. Sometimes we got it back, mostly not.
I found that it looked like the DHCP setup on the AEBS wasn't reliable, in that the AEBS would sometimes get an address from the service provider, and sometimes not. This would then cause a failure of gateway and dns provision to the clients.. so everthing would fall apart.
Plugging a client directly into the service provider ALWAYS succeeded in getting an IP and DNS address. I've spent about 12 hours total on the phone to Rogers at this point, and from their side, working through detailed tests with me, say that they are reliebaly connecting to me, and reliably seeing me get ip/dns.
This leads me to believe that my AEBS has somehow been effected by an update, and now is having troubles handling the role of internal (private-side) dns and dhcp provider, or possibly that it's internal routing from private to public sides is somewhat in fault.
I didn't keep any records, but this would correlate with a number of updates i ran on the Airport utilities, and possibly with an OSX update i received automatically.
Airport Extreme BS version 5.7 ( 802.11b/g.. flying saucer )
Airport Utility version (Mac): 5.3 (530.22)
Airport utility version (Win): 5.3 (no build)
Mac OSX 10.5.2
1. Can anyone confirm similar issues?
2. IS Apple aware of an issue ( i've heard from some Apple store employees that there seems to be a buzz )?
3. Is this related to TimeCapsule release?
Does Apple listen to these forums, and if so, perhaps it's time to give us an update eh? A little bit of collaboration to save us all this massive headache would be appreciated. Just ask and i'll give you all the information i can dump.
Gotta hit post while i still have a connection.

Thank you Bob
I have taken your advice and reverted to DHCP from the AEXP do the address assignment to both Expresses, and I have taken great care with the WDS setup, but still it doesn't work.
Looking at the logs on the WDS main, this is what I see (the station referred to being the WDS remote):
May 10 19:49:34          Severity:5          Deauthorizing station 00:11:24:01:15:97 [2]
May 10 19:49:54          Severity:5          Deauthenticated with station 00:11:24:01:15:97 (4-way timeout)
(This is even with a solid green on both Expresses.)
HOWEVER: I have just tried rebooting both of them - main followed by remote - and now they seem to have realised what they're supposed to be doing and both have IP addresses.   This is on my desk. The next step is to see whether I can get an IP address on a device attached by wire.
They do say patience is a virtue. I can testify to that being true with WDS!
-Bernard

Leopard Server PPTP VPN and Airport, can connect VPN but not AFP/SMB/VNC

I have on several occasions enabled a PPTP VPN service on Leopard Server and forwarded the appropriate ports in my Airport Extreme with this result: Outside clients can connect to the Leopard Server, but trying to connect to the server with AFP, SMB, Screen sharing or Remote Desktop over this VPN just times out.
The VPN seems to be working OK, but after establishing the VPN I can't use it. The client (iMac with Mac OS X 10.5.3) gets an IP, DNS, Router etc. from the network's DHCP.
I have tried setting the server as default host with no effect.
Everything is running the latest available updates.
Is there any bug/problem with PPTP VPN passthrough an Airport Extreme on the Server side? Is there anything that needs to be configured other than forwarding port 1723 on the Airport?

I had a similar problem. Hope my solution can help you.
Check if the routers on both sides of the VPN connection use the same ip address style (ie. 10.0.0.x, 192.168.1.x). If they both use the same style then they conflict.
I have a Airport Extreme at home and was VPNing to a server behind a time capsule. Both were using the 10.0.0.x style IP. I switched my home IP style to 192.168.1.x and everything worked right away.

OpenVPN: Can connect & ping, but not more; route add command failed

Hi folks,
I have a problem with openVPN.
Our university provides an openVPN server to which we can connect. Some time ago, my setup (with given config) works without any problems. But now, it simply fails. I'll need openVPN to tunnel into university to get access to "internal net" wikis and terminal servers for doing my master thesis.
The openVPN connects to the server and all routes are set correctly. I can ping various server in the internet but I can't connect to them (via browser or any other apps).
The version of openVPN is openvpn 2.1_rc20-1
That's the config I use:
root [/etc/openvpn] cat openfaupn.conf
client
#daemon uni-wlan
dev tun
proto udp
remote 131.188.30.102 1194
resolv-retry infinite
user nobody
group nobody
persist-key
persist-tun
ca /etc/openvpn/openfaupn.crt
ns-cert-type server
comp-lzo
#verb 3
mute 20
auth-user-pass /etc/openvpn/openvpn_password
redirect-gateway
This are the routes before and after issuing "openvpn --config openfaupn.conf":
18:12:27 [~] route
Kernel IP routing table
Destination Gateway Genmask Flags Metric Ref Use Iface
192.168.8.0 * 255.255.255.0 U 0 0 0 eth0
default 192.168.8.1 0.0.0.0 UG 0 0 0 eth0
18:15:46 [~] route
Kernel IP routing table
Destination Gateway Genmask Flags Metric Ref Use Iface
faui02.informat 192.168.8.1 255.255.255.255 UGH 0 0 0 eth0
10.222.0.1 10.222.1.49 255.255.255.255 UGH 0 0 0 tun0
10.222.1.49 * 255.255.255.255 UH 0 0 0 tun0
192.168.8.0 * 255.255.255.0 U 0 0 0 eth0
131.188.0.0 10.222.1.49 255.255.0.0 UG 0 0 0 tun0
172.16.0.0 10.222.1.49 255.255.0.0 UG 0 0 0 tun0
172.17.0.0 10.222.1.49 255.255.0.0 UG 0 0 0 tun0
141.67.0.0 10.222.1.49 255.255.0.0 UG 0 0 0 tun0
192.168.0.0 10.222.1.49 255.255.0.0 UG 0 0 0 tun0
10.0.0.0 10.222.1.49 255.0.0.0 UG 0 0 0 tun0
default 10.222.1.49 0.0.0.0 UG 0 0 0 tun0
Does anyone have a clue?!
Last edited by johannesheld (2009-11-17 23:01:59)

As mentioned in that linked post, I'll provide the information of "ip a s" before and after starting openfaupn.
18:16:21 [~] ip a s
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 16436 qdisc noqueue state UNKNOWN
link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
inet 127.0.0.1/8 scope host lo
2: eth0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc pfifo_fast state UNKNOWN qlen 1000
link/ether 00:1a:4d:47:3b:e3 brd ff:ff:ff:ff:ff:ff
inet 192.168.8.2/24 brd 192.168.8.255 scope global eth0
5: pan0: <BROADCAST,MULTICAST> mtu 1500 qdisc noop state DOWN
link/ether aa:f4:04:3e:ee:72 brd ff:ff:ff:ff:ff:ff
18:16:27 [~] ip a s
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 16436 qdisc noqueue state UNKNOWN
link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
inet 127.0.0.1/8 scope host lo
2: eth0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc pfifo_fast state UNKNOWN qlen 1000
link/ether 00:1a:4d:47:3b:e3 brd ff:ff:ff:ff:ff:ff
inet 192.168.8.2/24 brd 192.168.8.255 scope global eth0
5: pan0: <BROADCAST,MULTICAST> mtu 1500 qdisc noop state DOWN
link/ether aa:f4:04:3e:ee:72 brd ff:ff:ff:ff:ff:ff
8: tun0: <POINTOPOINT,MULTICAST,NOARP,UP,LOWER_UP> mtu 1500 qdisc pfifo_fast state UNKNOWN qlen 100
link/[65534]
inet 10.222.1.50 peer 10.222.1.49/32 scope global tun0
18:17:24 [~]
Downgrading to 2.0.9 doesn't work either.
Last edited by johannesheld (2009-11-18 17:37:03)

Pathetic Apple TV - no home sharing possible? Can connect mac but not ipad or iphone?

Pathetic apple tv cannot do mirror airplay with iphone and ipad , which was possible before ???
Miserable apple tv is not able to do home sharing and has frustrated me millions of times with turn on already on home sharing??
And some of times it will start to have home sharing but slow or unable to play home sharing contents???
Any chance I can replace or return this waste of money apple tv???
APPLE SUPPORT STAFF SHAME ON YOU I READ THREADS AND THREADS AND NO SOLUTION POSTED OR QUESTION ANSWERED AT ALL

this is a user helping user forum
we are users like you not apple support staff
use feedback if you want apple directly
http://www.apple.com/feedback/appletv.html
home sharing is appletv being able to access media from the shared lib of a computer with itunes
airplay is using appletv as audio and or video output for ios and osx devices which support airplay
what is it that you have problems with you seem to mix the terms

HT1998 My iPAD can use the internet through my airport extreme, but the airport utility does not see it so I can't create a guest password. What am I doing wrong?

My iPAD can use the internet through my Airport Extreme, but the Airport Utility does not see the device so I can't set a guest password.

If your Mac is using the Lion operating system with recent updates, it will be necessary to download and install AirPort Utility 5.6 for Mac OS X Lion
Open Macintosh HD > Applications > Utilities > AirPort Utility 5.6
Select the AirPort Extreme and click Manual Setup
Click the Wireless tab just below the row of icons
Click the Wireless Network Options button
Remove the check mark next to Create a closed network
Click Done, then click Update to save the new settings and allow 25-30 seconds for the AirPort Extreme to restart

Can I use my iPad with airport extreme to retrieve files from a USB connected hard drive?

Can I use my iPad with airport extreme to retrieve files from a USB connected hard drive?

Yes, I believe so. Please check out the NetPortal app. I don't have an iPad, but I use it on my iPod Touch to access files on my Time Capsule. It is available from the iTunes App Store.

Can multiple Airport Expresses be connected via ethernet to an Airport Extreme to extend a single WiFi Network?

I am a big fan of both the Airport Extreme and Airport Express. In my work environment, I need to create a good quality single wireless network around 2 large aircraft hangars and some offices at the perimeters. We have a good quality wired Cat5e ethernet network extended between the buildings and offices now. Is this possible and does it seem like a good practical solution? I think that 4 or 5 Airport expresses would easily provide good wireless coverage in the needed areas.

Can multiple AirPort Expresses be connected via ethernet to an AirPort Extreme to extend a single WiFi Network?
Yes, this will work just fine as long as any individual Ethernet cable run will not exceed much over 330 feet or about 100 meters.

Trying to connect Verizon wireless router to Airport Extreme but error says Ethernet unplugged.

Trying to connect Verizon wireless router to Airport Extreme and error says Ethernet Unplugged.

So, AirPort Utility running on the Windows Vista desktop can "see" the AirPort Extreme and displays its icon, but gives that error message at some point in the setup process? How far does it get?
Other questions that may help me (or somebody else) understand your problem better:
Which of the pieces were verified as working before the introduction of the AirPort Extreme?
Did you have the desktop computer attached to the Verizon GT704WGB with one of the Ethernet cables you are now trying to use? Which one? Have you tried the other one to be sure it also works?
Are you using the same port on the GT704WGB? Have you tried another one?
If the desktop has multiple ethernet ports, are you using the same one?
Had you done any special configuration of the ethernet port on the Verizon GT704WGB to get it to work with your desktop?
What category ethernet cable are you using? 3? 5? 5e? 6?

I have a time capsule connected directly to fiber connection. I have connected a windows server directly to TC and configured it for remote desktop connection. From my interanet I can access srvr but not from my home. What config I need on TC?

I have a time capsule directly connected to fibre optic point out. All pcs and macs are connected wirelessly to the internet. I have connected a windows server pc to TC. When configured for Remote desktop connection, I can access windows server from within interanet but don't know how to access it from internet. I guess I need to change some settings in TC to get some ip adress for the remote desktop connection from my home. Anyone who can help me out? Appreciate it.
Narmin

I am a little lost now.. I have read again your title and your first post.. and they seem inconsistent.
In the title you state.
From my interanet I can access srvr but not from my home.
Interanet is not a word I know.. I assumed intranet...are you talking about internet or intranet? And just to be clear say WAN or LAN.. !! Is your home part of the interanet??
In the first post you state,
I can access windows server from within interanet but don't know how to access it from internet.
Now this is more normal.. the issue is not in the home at all, it is accessible from there but fails from internet. If this is correct, then you can do a few obvious things to determine where the problem is.
But first I need to know are you actually testing from a different internet connection to your home lan.. you are not just trying the public IP from inside the LAN as that will fail due to the TC not doing NAT Loopback.
I am also assuming the TC is the only router in the network, and has the public IP on the WAN interface.
And I am also assuming you have turned on the ping responder and you can actually ping your public ip from the internet and get a response. This helps no end in figuring out where there are issues. Strange but I have no idea if there is a ping responder in the TC WAN so you might need to forward that as well. Also if you have a dynamic public ip address are you using dyndns or no-ip or some other service to connect.
1. Test bypassing the TC.. plug the internet connection straight into the windows server,, and test if you have access. If yes, the TC is the problem.. if not, your setup on the windows server is wrong.. look at firewall in particular.
2. Assuming from test 1 the TC is the problem, Post the screen shots of the port forwarding setup for us to look at.. that is by far the easiest way to check it out.
There are lots of references to port forwarding in the TC.. eg
http://must-know-mac.blogspot.com/2008/07/how-to-port-forward-time-capsule.html
The things that generally go wrong are firewall on the computer that is accepting the port.
The ISP doesn't allow connections on a particular port. (not likely in your case)
The router is behind another router.. double NAT will kill any port forward.
Upnp has already allocated a port.. not an issue as TC doesn't use upnp although a reboot of everything after you set port forwards is well worth it.. amazing how things don't stick properly without a reboot.
IP on the receiving device is not static and so changes.
Not enough or right type of ports are opened. This is always messier than it looks as one port is often not enough for two way communications.

I've set up email on my iPad (talk mails when connected to my home router and ISP. When connected to a router at another location with a different ISP I can receive mail but not send it. Is there any way round this

I've set up email on my iPad (talktalk.net) and can send and receive mails when connected to my home router and ISP. When connected to a router at another location with a different ISP I can receive mail but not send it. Is there any way round this?

I've set up email on my iPad (talktalk.net) and can send and receive mails when connected to my home router and ISP. When connected to a router at another location with a different ISP I can receive mail but not send it. Is there any way round this?

HT4262 How can I connect 6 computers simultaneously to Airport extreme?

I have tried troubleshooting several ways and the some computers work and others don't. How can I connect 6 wireless computers to Airport Extreme?

Matt
Is it possible to speak on the phone? The situation is so convoluted it might be easier to help me get back on track in person. When I first had this issue I got on an apple site that had a chat room in which I typed in my problem. After several missives back and forth, the apple technician asked for my number and we spoke on the phone. The technician walked me through rebooting the actual airport plug (as opposed to the router box) and got me up and running. Do you know how I can relocate that chat site for technical support?
Thanks
David

Windows can't find harddisk (connected through usb-hub to airport extreme) although airport utility can

windows can't find harddisk (connected through usb-hub to airport extreme) although airport utility can

There are a number of posts related to copying issues between Windows Vista / 7 and AirPort Disks. Two potential solutions being forwarded are: 1) Changing the LAN Manager authentication level, and/or 2) Disabling the Windows Search feature.
To change the LAN Manager authentication level:
From the Windows Vista / 7 desktop, click Start
Search for: security
Click 'Local Security Policy'
Goto Local Policies > Security Options
Under Policy, double-click 'Network security: LAN Manager authentication level'
Change level to: Send LM & NTLM responses
Under Policy, double-click 'Network security: Minimum session security for NTLM SSP based (including RPC) clients'
De-select 'Require 128-bit encryption'
Click OK
To disable Windows Search:
Start > Control Panel > Programs > Programs & Features
On the right-hand side, click "Turn Windows features on/off"
Scroll down, and de-select "Windows Search".
Press OK, close all windows and restart.
A third "solution," that has worked for me, is verify that both the AirPort base station and the Win7 PC are using the exact same Workgroup Name. In my case, I use "WORKGROUP" (without the quote marks) for this name. From the AirPort Utility, you would enter this value on the Disks > File Sharing tab. On Win7, Start > Control Panel > System and Security > System > Change Settings > Change > Workgroup

Connect MTNL ADSL Modem to Airport Extreme

Hey All,
I have a MTNL ADSL WIRELESS MODEM ROUTER. The range from that router is not great and therefore planning to get another router (adsl or non) and thus make use the connectivity to the maximum. My problem is that in my house i do not get good connectivity due to concrete walls.
i want to buy AIRPORT EXTREME (N-dualband) because i can then connect my mac, ipad and iphones seamlessly and also create a NAS with a HDD attached to Extreme via USB. I want to use the airport extreme to connect to the MNTL WIRELESS ROUTER and extend the network with connecting the LAN cable to the MTNL MODEM ROUTER .I have read that i need to work around some techincal aspecs for this (DHCP, PPPoE, reconfiguring IP, etc.). I am not a pro at all this therefore need a simple solution. Please do advice me on how to go about this procedure as i am really confused about this whole thing.
What i need is :
MTNL Modem Router + Connect Airport Extreme, so that i can use the capabilites of the Airport Extreme rather then the MTnl rOUTER.
WOULD REQUEST AN URGENT HELP ON THIS BECAUSE I STILL HAVE NOT BOUGHT THE AIRPORT EXTREME AND IF THE SOLUTION COMES ACROSS THEN WILL BUY IT. OTHERWISE WOULD HAVE TO GO WITH SOMEONE ELSE (WHICH I DONT WANT TO).

Sorry, but I cannot tell from the information in your post what it is that you want to do.
You mention both an AirPort Express and AirPort Extreme in your post. Will the AirPort Extreme connect to the modem/router using an Ethernet connection and provide a wireless network that the AirPort Express will extend?
If yes, how will the AirPort Express "extend" the signal from the AirPort Extreme? Will it connect using wireless?.....or.....Will it connect using an Ethernet cable connection?

Using ARD remotely connecting to work computer with Airport Extreme...

So I've looked through the forums, over the interwebs, through the ARD PDF manuals online and I'm coming up short. Ugh.
I want to connect from my home laptop to my desktop at my small business where we're using an Airport Extreme for a router. I can NOT figure out how to get this configured to work. We use ARD within the business, so on the same network, no problems. With the router, I'm guessing I need to get the computer setup to have a locked in IP and whatnot but no where can I find the instructions that tell me EVERTHING I need to do. Can someone here point me in the right direction please or hit me over the head with a 2x4 of exact instructions!
Thanks for your time! Shawn

Hi Shawn,
So the steps listed bellow assume some things. They assume that the Airport Extreme Router your configuring is connected directly to the internet connection. And that the Airport Extreme is the only router between your computers and the internet.
That means we're talking about say a DSL modem plugged directly into the Airport Extreme, or a cable modem. in ether case, this assumes that said modem, is not acting as an internet router.
If your modem has multiple ethernet ports on it, or has a little antenna sticking out of it, then your modem is probable also a router, and these steps listed bellow will probable not work.
Also these steps are so one person, can connect to one computer at your work.
Open Airport Utility:
go to the dock
Click on the finder
go to the menu bar
Click on the "Go" menu
Chose "Utilities" from the "Go" Menu
double Click on "AirPort Utility"
Access the Base Station:
Double Click on your Airport Extreme BaseStation that is your internet connection router.
a new window should pop up with your Airport Base Station as the Window Name
Configure Static Address for the computer you want to connect to via ARD:
Click on the internet Icon from the toolbar
Click on the "DHCP" tab
For "DHCP Reservations:" Click on the "+" button
For the "Description" put "ARD"
For "Reserve Address by:" set "DHCP Client ID"
Click the "Continue" button
For "DHCP Client ID:" set "ARD"
write down the number in "IPv4" address field
Click the "Done" Button
Configure routing to ARD computer:
Click on the "Advanced" icon from the tool bar.
Click on the "Port Mapping" tab
Click on the "+" button
for "Service:" Chose "Apple Remote Desktop"
for "Private IP Address:" copy the exact IP address you wrote down in step "3. 8)"
Click the "Continue" button
Click the "Done" button
Click the "+" button
For the pulldown menu "Service:" Chose "Remote Apple Events"
for "Private IP Address:" copy the exact IP address you wrote down in step "3. 8."
Click the "Continue" button
Click the "Done" button
Click the "+" button
For the pulldown menu "Service:" Chose "Remote Login - SSH"
for "Private IP Address:" copy the exact IP address you wrote down in step "3. 8."
Click the "Continue" button
Click the "Done" button
Click the "Update" button.
wait for the Airport Extreme to update, and for your computer to reconnect to the airport extreme. (make sure you can load and browse websites.)
Configure the ARD computer to use the correct IP address:
Go to the computer you want to be able to remotely connect to
On that computer, Go to the menu bar
Chose the "Apple" menu bar
Chose "System Preferences…"
Click on the "Show All" button
Click on the "Network" icon
For the active network connection, (the connection on the left side with the green dot), click on it
Clock on the "Advanced…" button
Click on the "TCP/IP" tab
for the "DHCP Cient ID: field put "ARD".
Click the "OK" button
Click the "Apply" buttonNOTE: Under "Status" you should see "(connection name) is connected to (airport base station name) and has the IP address (IP address)." the "(IP address)" address displayed should match the IP address you wrote down in step "3. 8."
Find out what your public internet IP address is.
On the computer you wish to connect to over the internet, goto http://whatismyipaddress.com/
when the web page loads, you should see "IP Information:" fallow by a number like 192.168.0.1, write down what ever number it is.
At this point you should be able to connect to the computer remotely
connect to the internet from another location.
open Apple Remote Desktop
go to the file menu
chose connect to computer using ip address
set the address to the address to the IP address you wrote down for step 6. 2.
use the same password as you used to connect to the computer at work using ARD.
So here the catch. If your router gets reset... well then your going to have to configure it again. Also all the same rules you have to connect to the computer at work, also apply to connecting to the computer from over the local network. That means your computer need to be on or sleeping. And if it's sleeping it need to be configure to wake for network access.
Also some network connections change. When it comes to internet connections, some connections are static IP, while other connections are DHCP. If your connection is static... great! if it's DHCP, your address may change. If it dose.. well then your ability to connect will break. And then you'd have to do step 6 & 7 again.
Of corse there are ways around this. But that's kind of another conversation.
Some internet locations may block your ability to connect to your computer at work. This is very common at schools, and companies. Basically any place that tries to control your ability to browse the internet, may block remote access to computers; because a remote computer would completely by pass their web filter.
ALSO there is an easier option. As far as setup. There are programs designed to make remotely accessing your mac as easy as possible. For instance there is LogMeIn or Slack. With both of these programs, it's simple. make sure your computer is always on. Then install the software. Create an account with the service. And then you can connect to the computer almost any where by going to their website.
This option requires no router configuration. It handles DHCP. It's designed to work in as many locations as possible.

Can connect to but not administer Airport Extreme

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