Can connect to itunes store but can't update ipod

So I can Connect to my App's Store and Download Apps but for some reason I cant Update my App's. When I enter my password to Update my App's the screen says Cannot Connect to App Store. I've Restored my Ipod at the Apple Store and it didn't Help so if theres anything I can do to fix this, it would be Great. Thanks.

Hey bobiannacone,
Thanks for the question. I understand that you are experiencing connectivity issues with iTunes. The following resource outlines information if you are unable to connect to the Gracenote Service:
iTunes for Windows: Connection issues when using Internet filters, accelerators, or firewalls
http://support.apple.com/kb/TS1379
Thanks,
Matt M.

Similar Messages

My iPod touch version 1.1.5 won't connect to iTunes store but supposedly my software is up to date. can anyone offer advice

My ipod touch version 1.1.5 will not connect to itunes store but supposedly my software is up to dat and I tried changing date and time and no success, does anyone have any suggestions?

If you really have iOS 1.1.5 you have an 1G (original iPod touch). You need at least iOS 2 for the App Store. The last update for the 1G is 3.1.3 that you get here:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage
To more easily find compatible apps:
iOSSearch - search the iTunes store for compatible apps.
Apple Club - filter apps by iOS version.
If necessary
Can't connect to the iTunes Store

I cannot connect to itunes store but my network connections are fine and I have tried everything on the itunes support site. I just want to authorize my computer. Can anyone help?

I cannot connect to itunes store but my network connections are fine and I have tried everything on the itunes support site. I just want to authorize my computer. Can anyone help?

If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Can not connect the iTunes Store, since the last update 2 weeks ago, iOS 6.1.2 has stopped working, help me, please ....

can not connect the iTunes Store, since the last update 2 weeks ago, iOS 6.1.2 has stopped working, help me, please ....

Ok, I am having literally identical issues with Marathon Max.
I try to connect, and it says, "Itunes could not connect to the itunes store, Make sure your network connection is active and try again." I have contacted my ISP, and they ran a full check, and sayed I should be able to connect to pretty much all websites. I did the whole "ipconfig" thing and that was no help. I also tried the "msconfig" thing, and it sayed it did not recognize it as any kind of command, internal or external command or operable program or batch file. Whats strange is I can connect from another computer just fine, but when offered to upgrade itunes I declined for fear of the same thing happpening. I am tempted to just upgrade it and thus demonstrate that itunes has a flaw in their upgrade. I will save this computers diagnostics, and the other one's too, before and after the upgrade. I look forward to sending more feedback regarding this matter

TS1398 I cannot connect to iTunes store but all other devices are connecting to wifi and working great in household???

I cannot connect to iTunes store but all other devices are connecting to wifi and working great in household???

It has been saying this message for weeks so I don't think it's that iTunes is down...thank you though! I have 3 iPads, I phone, and iPod that I cannot connect to iTunes on and am beyond frustrated -ready to return items at this point...

TS1368 Cannot connect to iTunes store when trying to update or download an app, I tried changing the time and updates nothing iseems to be working

Cannot connect to iTunes store when trying to update or download apps, I have tried updates and adjusting the date

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

TS3297 Cannot connect to iTunes Store ,my iPhone is updated and connect to internet

Cannot connect to iTunes Store ,my iPhone is updated and connect to internet

I also tried moving the date forward by a year and then moving it back to normal and it still doesn't work. i can't find an automatic update of time zones on my itouch to turn this off.

Cannot connect to itunes store before and after update ios 8.2, What can i do ?

I updated to iOS 8.2 about 2 hours age and I get an error saying "cannot connect to iTunes Store" every time I try to update existing apps or download new apps. I restarted my phone, disconnected from wifi, reconnected to wifi...nothing is working. Under iTunes & App Store settings, I signed out and now get the "cannot connect to iTunes Store" message when trying to sign back in. I know my Apple ID and password are correct.

Based on the numerous posts regarding iTunes and the App Store, there appears to be an issue at Apple's end. Although Apple has not provided any indication on the cloud status page.
Do not change your settings.

TS1702 when attempting to update apps update all I get "cannot connect to iTunes Store" but I have no problem connecting directly to iTunes store and I am not asked to enter password. any suggestions? Thanks....

Hi - while attempting to update apps from the "App Store" the message "Cannot connect to the iTunes Store" but am not asked for a password or user id BUT I have no problem connecting to the iTunes store directly.
Thoughts?
Thanks....
Mike

See these previous discussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities

TS1368 when i try to report a problem with a purchase i just get a message saying'cannot connect to itunes store' but it lets me in to make purchases. whats going on?

when i try to report a problem purchase to itunes i keep getting a message saying 'cannot connect to itunes store' or 'cannot connect to server' dispite being able to visit the store to make purchases. is this just a scam by itunes not to engage with problems?

"is this just a scam by itunes not to engage with problems?"
Of course not.
http://www.apple.com/support/contact/

HT1689 I keep getting the error: Cannot connect to ITunes Store. I recently updated the iOS on the ipad3. Have tried heaps of fixes as suggested in various threads. DNS, date and time, reset etc

I am a fairly new apple user, just got the new ipad, as part of an evaluation program. I recently did an iOS update and now keep getting the error message:cannot connect to iTunes Store... I tried date changing - no good ... The only thing that worked was to change the DNS setting to 0.0.0.0 as described in another thread. This fix for a day and now still getting the same error message and DNS setting changes do nothing. I have tried the reset method several times to no avail. I'm beginning tho think the ipad wasn't a great idea.... Apple need to attend to this. Like many, I have already wasted too much time looking for a fix. I am part of an IT in education group that will soon be recommending a specific hardware and OS. Could result in the loss of thousands of ipad sales for apple ....
Anyhow... All or any suggestions are welcome :)

Also, I've just learned that I can connect to download new apps, but cannot update any apps I've downloaded in the past. How might I go about connecting my reset apple ID with its history from before it was reset? I assume that is the biggest issue.

Keep getting "cannot connect to itunes store" when trying to update aps. help please.

am trying to update free aps on ipad mini. i key in itunes password but keep getting "cannot connect to itunes store" message. have changed password twice & password works on laptop. why won't it work on ipad?

Hello richvasmc,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Best of luck,
Mario

I try to connect to "itunes store" but when i connect i cant see any application that i can buy . what should i do

hi .
just yesterday i update my itune to version 10.5 but when ever i coonect to itune store it is not showing any application there that i can purchae .
what shall i do .

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Connected to iTunes store, but can't download previously purchased items?

When I set up a new computer last week, the Home Sharing process left a lot of holes in the iTunes library on my new computer. I went to the iTunes Store to download previous purchases in an effort to to fill some of the gaps. Initially, I was successful -- though the iTunes store would only download a couple of hundred files at a time. However, I can no longer make the "download previous purchases" function work, even though I still have around 350 files that it recognizes as available for download. When I click the "download all" option and enter my password, I consistently get a message like, "This item is currently unavailable. Try again later." This has been going on for more than a week. What can I do to make this work?
As a separate matter, iTunes only seems to recognize about 1100 of my previous purchases, though the real number is probably closer to 3500-4000. That is not critical, since I had MP3 backups for almost all of my ITunes purchases on an external hard drive. However, the process of reconstructing my library probably would have been easier if I could have restored more directly from iTunes. If anyone has encountered this kind of problem and figured out how to solve it, I'd be interested in case I ever have to go through the process again.

I had an issues similar to this with purchased music not all that long ago, and rebooting (I think) is what got it working for me again.
See if this helps - sign out, restart, sign in again and try again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try again.
I would suggest rebooting the router - unplug it for about 30 seconds, and you can try that - but I'm not sure if that will help. It won't hurt anyway.

TS1492 I can not connect to itunes store. I have updated my itunes to 10.6 but it still won't work. What can I do?

I have updated my itunes to 10.6 and I still can't connect to itunes

Could you walk us through what happens when you try to connect to the Store, please?

Can connect to itunes store but can't update ipod

Similar Messages

Maybe you are looking for