Can connect wow wireless MAC

I returned my headsett because it stopped charging after a few months.
Today i received my new wow headsett and i was happy again
How ever it wont connect .. it shows up in my system and it works a few minutes, then it shuts down.
I need to restart the headsett every 5 min or so .. really annoying.
I downloaded the software and have now done 4 new instalations, still no sucess.
Everytime i try to install the firmware again it says the headsett is not connected.
Im at a loss here ...
So it shows up and works 5 min then stopps .. i even got the error that the THX in extensions didnt work, so i deleted it and installed it again and again again .. aaaa
please help cause turning it off and on every 5 min is not an option
thank you
Thomas

Hey
Yes ofc i tried other usb ports - i even tried a usb hub, that indicated with a diod if the usb is in use ...most of the time the stick is dead.
But im thinking more and more software issue, ive tried installing your software again and that error comes upp that the THX thread in extensions is not valid, there for no audio device is found.
I tried on a PC laptop and there it didnt rekoqnize the usb at all after installing drivers.
SOmetimes the sound shuts of when the lights do on headsett sometimes not.

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