Can Creative Cloud membership be paid by the year instead of monthly?
Can Creative Cloud membership be paid by the year instead of monthly?
Hi Dlwyer,
Not currently, closest option is buying a prepaid card from an Adobe authorized reseller, Amazon, BestBuy, Fry's Electronics, etc.
Here is an example
http://www.amazon.com/Adobe-Creative-Membership-Pre-Paid-Product/dp/B007W7A1OY/ref=pd_sxp_ grid_pt_0_0
-Dave
Similar Messages
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I want to cancel the creative cloud membership
and I follow the instruction but I didn't see the "cancel plan" option in my page. Pls help!! Thank you!Dear John T Smith,
Thank you but still , I can't find the ""cancel plan"" option in my Chinese
language edition page.
And I try to enter my account from English edition but it will transfer to
the Chinese edition page directly.
Pleas help :(((
Thank you so much!!
Cheers,
Alma Hsu
2014-08-03 21:58 GMT+08:00 John T Smith <[email protected]>:
I want to cancel the creative cloud membership and I follow the
instruction but I didn't see the "cancel plan" option. Pls help!! Thank
you! created by John T Smith
<https://forums.adobe.com/people/JohnTSmith> in Adobe Creative Cloud
- View the full discussion
<https://forums.adobe.com/message/6607924#6607924> -
Creative Cloud Membership Pre-Paid???
I would like to pre-pay my 1 year subscription, meaning pay for all 12 months today; is that possible?
Do I get that option during the order process?
So far only got to the add credit card info page and was not offered the option. Wanted to make sure I got it right before placing my order.
Please advise ASAP.
Many thanks,
StepanUpdate:
Amazon no longer sells prepaid cards for Creative Cloud subscriptions – however, as of this week, Adobe has been listening to customers and does now offer a 12-month prepaid option when buying or renewing a CC membership direct.
And Tyler, to answer your other question, it will add an additional year to an existing membership. -
I want to cancel my current account that is 32 bucks a month and switch to the 15.99 a month for a year asap! That is all.
Please confirm that you would like to cancel the CC purchased on Feb 7, 2013 so that I can assist you further.
Regards
Rajshree -
Do NOT wish to renew my Creative Cloud membership, where can I cancel?
Hello folks,
I have an Abode Creative Cloud membership, which will complete 1 year this week. I have not been using any of the desktop software for at least the last 5 months and do not wish to continue with the membership since I do not need them any more. My next payment is scheduled on 23/06/2014.
I can not find the "Cancel" option in the member plan details as mentioned in Cancel your membership or subscription | Creative Cloud under **To cancel your membership in the last month (month 12), follow the steps in the "Cancel a month-to-month membership" section below.**
Could someone kindly guide me to the right place, or if someone from Adobe could cancel my CC membership, I will be very thankful to you.
Beverley Gray, Rajshree, Gurleen_K
Thanks in advance,
Sumit DattaRajshree
Hi there, same as OP. I cannot cancel my plan. This should be fixed.
Meanwhile replace the "FAQ/Help" as it is misleading, and help me cancel my single app month to month subscription.
Thank you.
Ryan. -
Adobe Creative Cloud Membership offers 5 websites hosting?
I am having extreme difficulty in trying to build a website applicable to the 5 websites offered within Adobe Creative Cloud Membership? I have been told by Adobe Support options that Creative Cloud Membership does not offer hosting for any websites despite what I read of the 5 websites being offered in the Adobe Creative Cloud Membership? I have a year memership and when I call support no one so far can answer me on how to utilize these 5 websites hosting. No one knows anything about these 5 websites offered in the ad! I ask if I use any specific product as maybe Muse and I am being told that any specific adobe product CS6 that I have installed through my Adobe Creative Cloud membership has therir own individual support offered not through Adobe Creative Cloud membership anyway? I am very aggravated after being disconnected with assorted support members over the phone. I don't even suppose what I am talking about? Correct? Anyway, I find I cannot get an honest answer to my problem after all. Is this the place I might find conscientious help and understanding with my Adobe created dillema? Please reply as I am a very nice guy that has patience in learning what my Adobe Creative Cloud really offers now after being sold on it for a year?
You get 5 webBasic level sites with Creative Cloud. Here is more info here:
http://forums.adobe.com/docs/DOC-2152
and
http://tv.adobe.com/watch/learn-creative-cloud/publishing-your-site-to-business-catalyst/
Frankly Adobe Support is some of the worst support I have ever seen. They do have a few shining stars and some do have good experiences. (I have had good and bad) and I will add Business Catalyst Support is top notch and is also separate from regular Adobe Support. -
Does photography plan include creative cloud membership?
I am asking because i have one year photography plan going on for about half year now and now i have been thinking of getting Muse as a single app with it.
And in this video Muse users - Create and publish sites with Business Catalyst
it says that you can have 1 free hosted site in business catalyst if you got Muse and 5 more if you have Creative Cloud membership.
Could not find any info if Photographing plan is valid for such a Creative Cloud membership or not.No, the photography plan is just that - LR + PS + some storage. Nothing more. If you want to access other tools you have to upgrade/ complement your plan at extra cost.
Mylenium -
Does my Creative Cloud Membership incl. web hosting?
I bought the 49.99 cloud membership. I received a $20 discount because I have the CS suite. The discount did not speak about limitations.
I'm told the membership comes with webhosting up to 5 websites. I click on this service and I see an upgrade button and a statement about "FULL Creative Cloud membership comes with webhosting". the implication is that I need to upgrade to another plan to have webhosting. Are there some >$49.99/month plans out there that included hosting, but I didn't learn about until I wanted to use it? I don't know.
Do I have webhosting or not? I'm not touching that button.
Thank you.All Creative Cloud memberships come with 5 sites hosted on Business Catalyst. Login to creative.adobe.com and on the sidebar to the right, there's more information under the 'Websites' section.
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Creative cloud membership second time, offer priceless membership in another name of user
offer priceless creative cloud membership is only on the name initially request, per PC, in other words may in a PC install, second time, offer priceless membership in another name of user?
Hi lsepolis123,
Yes, you are right regarding the activation & after performing this step when you launch a preinstalled CC product, you might get
a prompt of "expiring or renewing" the subscription, there will be a prompt of "license this software" sign in with the new Adobe ID
with which you have signed in the CC App desktop.
Please feel free to ask any questions.
Regards,
Rajshree -
got an email stating my Creative Cloud Membership ends tonight, yet I'm all paid up and the card I'm using to pay for it is good. I have two very important projects going on and can't afford to have CC go down. Please help!
You have 3 CC under same Adobe ID out of which one purchased on has expired, you are getting notification due to this.
Creative Cloud Photography plan (one-year)
Desktop Subscription
Mar 30, 2015
The other two are active, however it is advisable to have one CC under one Adobe ID.
Regards
Rajshree -
I payed for my creative cloud membership at 9.99/mo. I got it this morning. I was able to download Lr, but not able to download Ps. is asking me to pay again. Why is that, because I got the student packet deal. Can you please help.
Mariacazarez what is the exact error message you receive when you try to download and install Photoshop? For information on how to install the Adobe Creative applications included with your membership please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
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how can i change from my single app to creative cloud membership? the 'switch plan' doesn't appear in my account?
Locking this discussion. Please see my response at how can i get some help to cancel my single app month to month and/or upgrade to full creative cloud membership? please don't tell me to follow the guidelines because i've tried several times but the options to 'switch plan' or cancel plan' are not availa.
John T Smith please feel free to also reference this discussion. I believe it partly explains the frustration individuals face when attempting to cancel their membership. -
got macbook stolen, got creative cloud on the stolen mac. Got myself a new mac and installed creative cloud on that computer. How can i lock the creative cloud membership on the stolen mac. I do not have iCloud on the stolen mac.
And will the thievs be able to purchase things from itunes or adobe with my cardinfo? I have a password who comes up overtime i download anything, but i never used itunes on buying things. I just registred there.What is iCloud, and did you ask Apple about their "I" product? (The Cloud is not iCloud, whatever that may be)
Remove license on a computer http://forums.adobe.com/thread/1442423?tstart=0 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html
If that doesn't work, you'll need to contact Adobe (this is an open forum, not Adobe support)
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
For anything else, contact your credit card company and have a new card issued if you had any information on your stolen computer... and go to ALL of your online accounts and change your passwords -
Can I purchase CS6 apps if I opt out of the Creative Cloud membership?
Q. Is it possible to purchase CS6 products after the CC apps have been released if I opt out of Creative Cloud membership?
A. Yes. CS6 products can still be purchased on Adobe.com
Note: Creative Cloud members are able to install both CC and CS6 apps as part of membership. See this link.To compile your mobile app for Android, iPhone, etc... go directly to PhoneGap Build
http://phonegap.com/
Nancy O. -
I can't cancel my creative cloud membership.Links and phone number don't work. PLEASE HELP, I WILL NOT PAY THE NEXT INVOICE!!!
This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
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