Can CRM 2011 email router process digitally signed emails?

Hi there,
Please can you tell em is the CRM 2011 email router is able to process digitally signed emails, as our just seems to ignore them.
Its annoying as you can track the email manually, but not through the email router at the moment.
Many thanks
Stuart
Stuart

Hi Bartosz,
Can i ask if you ever found a way forward with this...?
I think i have a similar issue with signed emails not being processed.
Many thanks
Stuart
Stuart

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Does CRM email router support digitally signed emails?

Hello There,
I have configured email router in a one of our test environment to check, i am able to trace incoming mails which has digital signed mails get tracked in CRM.
Does CRM email router support digitally signed emails?
i am not able to trace mails in to CRM,, have you ever faced this ???? kindly suggest i need this to figure this out.
Thanks,
Vinay Kumar.
Vinay Kumar.

Thanks Vinay, glad you got it working. We were having some issues and its related to the level of rollup and whether certain headers are allowed through exchange or not.
However MS's answer is that it does not work.
Confusing eh.
CHeers
Stuart
Stuart

MSCRM Email Router not processing digitally signed emails

In my production environment digitally signed incoming emails are not getting processed and stay there in inbox.
Does Email Router supports Digitally signed emails ?
Thanks in Advance
- Vijay

Hi Vijay - did you ever find a way to receive these - thanks
Stuart
Stuart

Difficulty with Digitally Signed Email

I have been having trouble downloading and displaying email messages that are digitally signed. I have downloaded the required certificates and imported them onto the Pre, using the methods outlined both here and in the Pre documentation. I have confirmed that they are the correct certificates by importing the certificates into Thunderbird and seeing the verification of the digital signatures there.
The behavior I am seeing is that the messages take forever to load the body and eventually just time out. This is happening for ORC ECA SW3 and DoD Email CA-19 certificates. It may occur for others also, but I have not received signed messages using any other certificates.
Has anyone else seen this behavior, after correctly installing certificates? Are there any work-arounds?
Post relates to: Pre p100eww (Sprint)

The Exchange server here will send messages to clients under the IMAP protocol with the proper certificates attached. I would not recieve the digital signatures on Thunderbird if the server did not send them. I can view the signature information using Thunderbird without difficulty. These same messages will not load, except for the headers, using the IMAP portion of the WebOS client. Using the EAS portion of the WebOS client, they load both the headers and the body, but do not indicate that they have been signed.
While I am not the IT person for this server, I have run email serves in the past. In addition, the IT people are just a door or two down from me here. I believe the problem is really on your (Palm's) side. Can anyone there confirm that a properly digitally signed email can be fully loaded using the Palm Pre's email client from a conforming IMAP server?
Remember, IMAP is a well defined protocol, and it should conform to rigid guidelines. Therefore, using a conforming IMAP server, you should be able to test the reception of digitally signed emails using the Pre client.

Asked to enter PIN multiple times when sending Digitally Signed emails

Hey everyone, I have been having a very difficult time trying to figure out why my co-workers and myself are being asked to enter our PIN multiple times when digitally signing emails. My co-workers are looking to me for a solution, however
I just cannot seem to find any information on as to why this is happening. Could anyone possibly shed some light on why this may be happening? Thanks in advanced!!!
P.S. We are using Outlook 2013

Hi,
Let's troubleshoot this issue by the following steps:
1. Start Outlook in Safe Mode to determine whether it's 3rd-party add-ins related:
Press Win + R, type "outlook.exe /safe" in the blank box, press Enter.
If no issue in Safe Mode, disable the suspicious add-ins to verify which on caused the problem.
2. Go to Control Panel and search for "Manage computer certificates" then open it, find the certificate and right click on it, choose Properties -> under General tab select "Enable all purposes for this certificate" -> Apply ->
OK.
3. If you create a new Outlook profile, does this issue persist? A new profile will provide a new environment for the account and it will not remove any information from the old profile. A profile corruption may be the source of this issue.
How to create and configure email profiles in Outlook
http://support.microsoft.com/kb/829918/en-us
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Manage computer certificates

User unable to read attachments from digitally signed emails

I have an Army user with a Blackberry 8830 World Edition, paired with a Bluetooth Smart Card reader. Whenever he tries to open up digitally signed emails, it always requires him to use his CAC card to decrypt the message, whereas with other users, they don't require the same.
As well, when the user has digitally signed emails with attachments, the attachments show up as a garbled mess. He las the latest Bluetooth Smart Card reader drivers, as well as the SMIME package, installed on his Blackberry. Does anybody know of any ideas we could try?

Good evening....
I am not sure if you have received any more information on the issue. I just came across the same issue. I am not completely familiar with this setup but I am going to look into the different settings on the BB device for SMIME and see if I can fix it.
I would be grateful if you have gotten a fix for this and could provide some guidance. I will post resolution if found.
Good luck.

After upgrading to iOS 5, my iPhone 4 takes a very long time to open digitally signed emails. I've tried with the SMIME settings enabled, but that doesn't help either. Any ideas on how to resolve this? Thanks in advance.

After upgrading to iOS 5, my iPhone 4 takes a very long time to open digitally signed emails. I've tried with the SMIME settings enabled, but that doesn't help either. Any ideas on how to resolve this? Thanks in advance.

I suspect you may have a corrupt photo or image that is causing the sync to fail or quit. You might want to try removing all of your photos by deselecting them in iTunes then sync - and try adding them by each sub-folders until you are able to nail down which sub-folder of photos, that causes the sync to stop or gives you errors.

Digitally signed email

Is it possible to digitally sign the emails sent by a burst report? Note that I don't mean a .pdf attachment, but the email itself. Any suggestions to solve this if it's not? This has just become a requirement in my organization, and will seriously impact the usefulness of BI Publisher if it can't be solved.
Thanks,
-warren

Hi Warren,
we are using a german product called OLX Tools Disclaimer (http://www.gangl.de/default.asp?redirect=produkte/produkte.asp%3Ffilter=noagents), unfortunatelly I could only find a the webpage in german language. But I'm sure there are a lot of more tools from other companies available in english language. I think searching for Exchange disclaimer will bring you a lot of results.
chrissy

Sending digitally signed emails from APEX

We need the ability to digitally sign an email or group of emails generated from an APEX application via MS Exchange. Has anyone been able to do this?

Post this to APEX forum....
Sim

Digitally signed emails - signature invalid

hi !
I have problems with the configuration of my digital signature in thunderbird . i m missing something ...
the problem is that when i attach sometghing to the email i m writing (html signature from thunderbird setting or any file ) and sign it with my digital signature , the regived email has an invalid signature because the content was modified . when i send an email without attachems and sign , the signature is valid .
the bublic key is added in certificates in mozila , the root is added , the sent emails without attachment have a valid signature ... so the only problem is the attachment

disable outgoing email scanning in your anti virus program and see how you go.

How can I apply page watermarks to digitally signed documents

When printing a digitally signed PDF I need to apply a watermark across each page that states the hardcopy is an uncontrolled version of the document. I understand how to allow updates to specific form fields after the document has been signed, but cannot find a way to allow the application, removal, or modification of page level watermarks after the document has been signed.

I do not want to invalidate the digital signature when applying a watermark.
The use case is when a user prints a hardcopy of a digitally signed SOP, a watermark needs to be placed on the page that states the hardcopy is an un-controlled document, the print date, and an expiration date.
I realize that any change to a digitally signed document is normally considered to be an operation that invalidates the signatures. However, it is possible to specify fields that may be changed AFTER the signatures are applied without invalidating the signature. I am looking for the same capablity with watermarks.

RMSBulk is not unprotecting digitally signed email messages in a pst

The RMSBulk.exe tool is not unprotecting pst messages that are digitally signed. Any recommendations on how to get this to work?
The tool also does not unprotect attachment that are RMS messages (so a protected message attached to a protected message). Is this also by design?
Thanks

Hi Warren,
we are using a german product called OLX Tools Disclaimer (http://www.gangl.de/default.asp?redirect=produkte/produkte.asp%3Ffilter=noagents), unfortunatelly I could only find a the webpage in german language. But I'm sure there are a lot of more tools from other companies available in english language. I think searching for Exchange disclaimer will bring you a lot of results.
chrissy

Process Digitally Signed E-Mail

Hi,
I send an e-mail using outlook with digital signature. The mail is received in SAP with an attachment: "smime.p7s". I have implemented an exit class of interface IF_INBOUND_EXIT_BCS. I can process the mail. Is there anyway to process the signature and verify the sender and the owner of the signature?
thanks?

Marcelo,
To create a sample data file for email initiation, open the form in test mode and save data file locally - this gives you an excellent and easy starting point, using exact field names you have defined.
Good luck,
SM

Problems sending digitally signed emails.

Hello there.
I have installed my certificate to use S/MIME with my Gmail account on my iPhone and I turned on the option to sign all outgoing emails, but the emails aren't being recognized as signed when I send a message. If I look at the email on my Gmail sent items using Gmail's web interface, there is an attachment in the sent mail called smime.p7s but Outlook didn't recognize the email as signed (and didn't show the attachment either), and neither did my iPhone (sending a msg to myself).
Using the same certificate, if I send a message using Outlook on my PC, it works fine.
Anybody had the same problem / know a solution?
Thanks,
Felipe.

Any client that does not support SMIME shows a .p7s file attachment. GMail web interface is one such client that does not support SMIME.
Penango is a cool service that adds a local firefox extension that adds SMIME support to GMail.
http://www.penango.com/
Outlook supports SMIME, so between iOS Mail and Outlook SMIME will recognize correctly.

Digitally Signed and/or Encrypted Emails -- Can't Scan or Search

I work in an environment where we enforce digital signatures and encryption on emails when certain conditions exist in the body of the email (e.g. hyperlinks, attachments, etc.). What we've found, over the years, is that Exchange 2010 doesn't appear
to be able to read the body or attachments on emails that are signed or encrypted. We've found this because Transport rules consitently fail against these emails and Search-Mailbox fails to return results against test emails that have been digtially
signed/encrypted using Body or Attachment keywords as criteria.
Has anyone else run into this, can explain this, or know if there is a workaround/hotfix? I heard from someone that Exchange 2013 fixes this issue but need a resolution for 2010. Any assistance would be greatly appreciated.

No you're right. The customer keeps coupling the two because of their adjacency in Outlook and I repeated it because I've been hearing it all day. The limitation of encryption is well understood but digitally signed emails are only plain-text
with added s/mime data. However, this latter case still seems to baffle Exchange 2010 -- Transport rules don't act upon rules based on body-content and attachments and Search-Mailbox will not report users' mailboxes as having mail that's searched for
if it's digitally signed.

Can CRM 2011 email router process digitally signed emails?

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