Can get incoming mail but cannot send mail

Can get incoming mail but not send mail

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

Similar Messages

  • Can receive mail, but cannot send mail.

    I am able to receive mail, but unable to send mail. I went to the apple store and was able to send and receive mail while in the store.
    Any help will be appreciated.

    Hope you have your install discs as you will need them, if you do no problems. If not you will have to call Aple to get replacements, as the discs are machine build depedent.
    http://support.apple.com/kb/PH6439

  • Receive mail but cannot send mail. Any ideas?

    I have iPad2, email set up to receive and send mail. pop...for receive and smtp... for send. port 110. I can receive but not send. Can anyone help?

    Check with your email service and find out which ports can be used with their SMTP and then try that port. 

  • Can view incoming email but cannot send email

    When I try to send a email from my iphone 4 i get a msg telling me I need to enter a password. I have gone to settings and re-entered the password...still wont send. I receive emails with no problems, just cant send them. Any help is appreciated!!

    Yes it should be on, SSL means the data will be encrypted when you send an email.
    My hotmail settings are:
    smtp.live.com
    SSL on port 587
    Username: [email protected]
    Password: My password
    Authentication is set to "Password"
    If you are using those settings I don't really know what the problem would be :S. It should work if you provide the correct password!

  • Can receive mail but not send mail

    Hey, I can receive mail but cannot send mail. I previously had bellsouth mail and it worked fine, now I have a Charter.net account and I get a pop up every time I try to send mail saying, Mail couldn't be sent using the POP account Charter.net. I would really appreciate any help that some of you Mac experts could give me. It'd be nice to be able to send e-mail without having to go to the Charter website!
    Thanks in advance for your help!
    Lee

    Ernie,
    Is there any chance that this inability to SEND could be fixed by the removal of MessageRules.plist, MessageRules.plist.backup, MessageSorting.plist and MessageSorting.plist.backup that I have seen in other threads on Mail problems? I'm not having a complete failure of Mail, but I can't send mail (only receive).
    I have contacted both my ISP (ATT) and my "second party" mail host (Godaddy.com) and all my settings are correct and things should, in theory, work fine -- but they don't!
    Steve
    Steve

  • I have used Firefox for many years. Now I can receive E-mail but cannot send it from Firefox. Just re-installed Mozilla and still cann't send E-mail.....

    I cannot send mail from Firefox. Can receive E-mail but cannot send it. This worked OK until today. I have had firefox for many years. Just reinstalled Mozilla and still cannot send E-mail from firefox.
    I use comcast.net for E-mail,using Mozilla to get there.

    If your Office email account's SMTP authenticated?
    Any error message provided and if so, what?
    Are you also accessing an email account and SMTP server provided by SBCGlobal.net with either email client and if so, are you able to send messages with this account and SMTP server when connected to the internet via SBCGlobal.net at home?
    And let me get this straight - both email clients work fine without any problems sending messages with your Office email account and SMTP server when connected to the internet at a friend's house that uses another ISP besides SBCGlobal.net but this is an Apple problem?
    If an Apple problem, then you'd have problems sending messages with this account and SMTP server regardless whose network and ISP you are connected to.
    Regardless what this more than likely under-trained or just unaware person at SBCGlobal.net told you, all ISPs have restrictions on using an SMTP server that is outside of their network or that isn't provided by the ISP used for connecting to the internet.
    Some ISPs allow the use of an authenticated server only that is outside of their network but some block its use regardless.
    Within the last year or so, SBCGlobal.net made a drastic change in regards to such restrictions and conveniently neglected to inform their customers beforehand. Those using an SMTP server that was outside of SBCGlobal.net's network regardless if the SMTP server was authenticated were required to "opt out" of Port 25 blocking with SBCGlobal.net in order to use an SMTP server that was outside of their network which was working fine before this change was made.
    Have you opted out of Port 25 blocking with SBCGlobal.net?

  • TS2755 since updating to ios7 I can receive e-mails, but cannot send e-mails from my phone

    since updating to ios7 I can receive e-mails but cannot send e-mails from my phone

    Hi there ritawilk,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    -Griff W. 

  • I receive my "talktalk" e-mail OK but cannot send mail?

    I receive my "talktalk" e-mail OK but cannot send mail?

    Try a Restart.
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
    Resetting your settings
    You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
    Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple.
    Here is a link to their contacts with most of the information below.
    http://www.apple.com/contact/

  • E-mail error:  Cannot Send Mail:  The sender address was invalid

    I can receive e-mail but cannot send it. Everything goes to my outbox. I did not change any settings. Nothing has changed that I know of. For months I could send e-mail -- now I cannot. I even e-mailed myself, and it says the sender address is invalid. Can anyone help? Thanks!

    The "Recipient addresses are invalid" message is misleading.
    Most ISP's don't allow you to send email through their SMTP server unless you are A) on their network (e.g. connected via wi-fi to a cable connection provided by your ISP) or B) you authenticate to their SMTP server.
    On Blueyonder here in the UK (my ISP), you can send via their SMTP server from the iPhone over 3G as long as you authenticate to it. I setup my Mac mail to authenticate on outbound email sent via smtp.blueyonder.co.uk and it works fine. I then synced the mail settings to my iPhone and it works fine (although a little slow to send).
    Alternatively your cellular provider usually runs their own SMTP server to which you will also have to authenticate, and you can send through it. For the iPhone in the UK O2 are the exclusive provider, and they have the smtp.02.co.uk gateway.

  • When I log in to my hotmail account on mu apple Ipad, I see inbox only and cannot see the word ''new'' to send emails. So I can read my emails but cannot send. Where is the feature to send emails.

    QUESTION : when I log into hotmail on my new ipad, I only see inbox where I retrieve my messages but cannot see the word  ''New'' which would
    allow me to send emails the way it would be on a desk pc. So I can retrieve my messages but cannot send ???
    Thank you in advance for help.

    The icon in the upper right of the screen (assuming you are using the Mail app) that looks like a square with a pen is the new message button. Tap that to create a new mail message.

  • I can connect to 3G, but cannot send messages or call with my iphone 4.

    I can connect to 3G, but cannot send messages or call with my iphone 4.

    SMS and calls are carrier features.  Check with your carrier

  • HT201320 Can receive mail but cannot send it

    Cannot send mail

    I get a message when I try to send email "cannot send mail" and below that" the user name or password for SMTP.comcast.net is incorrect" . In settings there is only a place for username and password for incoming mail, and I verified with comcast. I can receive email. I followed instruction to delete account then add it again but this does not help. Do I need to restart device?

  • I can receive mail on my bellsouth account on my iPad, but cannot send mail

    Why is it I can receive email, but cannot send? My account is with Bellsouth.net

    Hello, sounds like you haven't switched to iCloud yet, the old dot Mac & MobileMe servers are going away or gone for most already.
    Do not delete the old account yet. sign up for an iCloud account if you haven't.
    I understand .mac mail will still come through. Do not delete the old account yet.
    You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.
    iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
    On second step where it asks "Description", it has to be a unique name, but you can still use your email address.
    IMAP (Incoming Mail Server) information:
    • Server name: imap.mail.me.com
    • SSL Required: Yes
    • Port: 993
    • Username: [email protected] (use your @me.com address from your iCloud account)
    • Password: Your iCloud password
    SMTP (outgoing mail server) information:
    • Server name: smtp.mail.me.com
    • SSL Required: Yes
    • Port: 587
    • SMTP Authentication Required: Yes
    • Username: [email protected] (use your @me.com address from your iCloud account)
    • Password: Your iCloud password
    Also, you must upgrade your password to meet the new criteria:  8 characters, including upper and lower case and numbers.  If you have an older password that does not meet these criteria, when you try to setup mail on your mac, using all of the IMAP criteria listed above, it will still give a server error message.  Go to   http://appleid.apple.com         then follow directions to change your password, then go back to setting up your mail using the IMAP instructions above.
    Thanks to dpepper...
    https://discussions.apple.com/thread/3867171?tstart=0

  • TS3276 I am able to send mail but cannot receive mail. Can someone help?

    I am able to send email but cannot receive mail.  I am connected to internet.  I can go thru Safari to receive.
    Would appreciate any help.

    What does Mail/Window/Connection Doctor Show? If the server is red, select it and look at the Show Details box.
    Troubleshooting sending and receiving email messages

  • HT204053 I am in the US NOW with a Can ID . I am receiving mail but cannot send, would iCloud mail work for me?

    I am in the US NOW with a Canadian email provider . I can receive all my email, but cannot send . Would ICloud mail for sending solve my problem?

    Yes, it should work. If it does not work at the moment, try to sign out of iCloud and then try to sign in again, this solves the problem in most cases.

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