Can hear audio, can't see video

Am I overlooking a setting on my ipod? I have downloaded a video from Itunes and can hear it, but can't see it.
Dell    

my problem was all the way aroun I could see it nice and clear but couldnt hear it... I read another topic and they said U need to convert the video with a program from www.jodix.com I did that now the converted files go to the music folder as an mp4 file...
  Windows XP Pro  

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