Can hear in sounds but can't hear message beep or when incoming call

I took my phone to a phone shop and the gentleman advised me to update my software, still nothing is happening

Hello ther,e Shar-k09.
The following Knowledge Base article offers up some great, additional steps to try for troubleshooting issues with sound on your iOS device:
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
Verify that the volume is set to a level you would normally be able to hear.
Ensure that there is nothing plugged in to the headset jack or the dock connector.
If the iPhone is in a protective case, make sure that the speaker port isn't blocked by the case.
Make sure that the speaker and dock port aren't clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush. Carefully and gently brush away any debris.
If an audio issue occurs when using a specific application, try testing other applications to see if the issue persists.
If the iPhone is paired with a Bluetooth headset or car kit:
Try turning off Bluetooth.
If you experience difficulties with the Bluetooth feature, follow these troubleshooting steps.
Restart the iPhone.
If restarting doesn't fix the issue, ensure that your iPhone is updated to the latest version of iOS.
If the issue is not resolved, please contact Apple Support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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Don't jump all the way to restoring just yet. Check to make sure there's nothing in the headphone jack, and nothing covering the microphones (including the noise cancelling microphone at the top next to the headset jack)
1. Restart the device. http://support.apple.com/kb/ht1430
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https://discussions.apple.com/thread/5322252
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Heyc123 wrote:
I had bought an iphone from this guy . ... . I had try to call him but he wouldnt answer and went ghost on me . Is there another way to activate the phone without putting in his apple id
Nope.
http://support.apple.com/kb/TS4515

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I've checked my settings to make sure it 's on "tone" and loud with my ringer, and ensured it was not on mute. However, whenever my phone rings, I can't hear it, no sound comes through. I've been missing lots of calls the last couple of days cause it rings with no audio.

Hi prchick06,
Have you already tried reinserting your battery and switching ringtones as a test?
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http://www.blackberry.com/btsc/KB10167
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Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

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Thanks in advance,
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You don't say what model the device is, but if GSM, make sure the SIM card has not been edited to the preview name.
Options > Advanced > SIM card > Menu > Edit Sim Phone Number
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Ask Verizon.
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http://support.apple.com/kb/TS2802

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Can't see Iphone Contact names on incoming calls o...

Hi guys.
I have a Skype number and when I receive a phone call on my Skype for Iphone from one of my Iphone contacts, Skype doesn't display the name of the caller. It displays the phone number but not the name of the caller. Of course, the same happens on the Recent tab. The Recent tab doesn't show the contact's name.
Any thoughts?

/discussions/board/message?board.id=topfaq&message.id=28&query.id=71492#M28
also check this link out, it might help you
You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

Can hear in sounds but can't hear message beep or when incoming call

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