Can I adjust the amount of detail in thumbnails / navigation pane?

We have started making pdfs from Word 2004 documents, via Distiller. Word>Print>Save as ps>Distiller and the amount of detail in the thumbnails (which are embedded) is very low. Sometimes I can't tell if there is content on the page or not (his is when I am looking at the Pages section of the navigation pane.
Our previous work process had us creating a ps file via Framemaker 7. In those pdf files the pages view had a lot of fine detail, but we won't be using Framemaker anymore, since it's been dropped for the Mac.
I'm not talking about the thumnail size... I've looked at them larger and it still has no detail, only with a larger view.
I've looked at all the Distiller, Acrobat, and Word settings and preferences to see if there's a setting or dialog that will help, but I can't find any.
Any ideas?

Have you tried exporting using the Save as PDF button on the lower left of the Print dialog box? I don't know if that will help, but it might.
I have not tried that, but I will. I always thought that going through Distiller gave you better quality. That's how I was converting the .ps files before that were created out of Framemaker.
Your page thumbnails are strange, though. Are you using Distiller to convert fonts to outlines or something? Text is suppose to stay as text to help thumbnail previews
I'm not converting fonts to outlines. It's very strange... there must be a setting in Distiller somewhere that I have mis-marked... I'll be darned if I can find it though.
I've included a shot of pages from a previous project, there is a distinct difference.

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